My 6th Gen iPod nano is not recognised in iTunes, but is in windows.

Up until this morning my ipod was working fine with iTunes. I updates iTunes this morning and then a message came up stating that iTunes knew there was a device but it couldnt access it or something along those lines. It said if this problem continued I should reinstall iTunes. I evenutally reinstalled iTunes, I also restarted my iPod and stopped and starting the services. I tried to delete the Temp file in Local, but it wouldn't let me. I have tried restarting my laptop, plugging the USB into a different port. Nothing seems to be working.
Any suggestions on how to get it working again?

Hey Sue13228,
Good troubleshooting so far. I would also try out the steps in the following link:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Sincerely,
Delgadoh

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IPod classic is not recognised by itunes but is by windows - please help

Hi there.... as title suggests my ipod as of today is refusing to be even recognized by itunes despite it being perfectly happy in my computer. I have tried every step that itunes support suggested with the end result meaning that it now has none of my music on it, so that went well.
Just before it properly went down I would get something along the lines of Cannot sync - \"Required File Could Not Be Found\" Any ideas?

Hi, I've been bothering with the same problem on the last two days, and also tried everything apple support had to offer, but to no effect.
By accident and pure luck, I got out of this mess by the following steps (that will maybe help you):
Go to "My Computer".
Look out for the iPodClassic Drive.
Open it.
Open the folder "iPod_Control"
Open the folder "iTunes"
Look for "extras". It's the iTunes Data Source.
Open it.
There I was. iPod back in iTunes.
Hope it will work out for you, too.
Cheers.

6th gen iPod Nano does not play songs

Today, for no apparent reason, my 6th gen iPod Nano has stopped playing songs. When I select a song, the Play button changes to a Pause button, just as it normally would if the song was playing, but the track does not play, and no time elapses on the song progress bar - it just remains at 0:00. If I fast forward through the song, the song progress bar remains at whatever time I advance it to. I've pressed Play/Pause repeatedly to try and get the songs to play, but nothing happens other than the Play/Pause icon toggling back and forth between playing and paused.
This happens when I try to play any song or podcast on the iPod. It was able to play every song as recently as yesterday. All of these songs and podcasts play just fine on iTunes and on any other iPod, iPhone or iPad that I sync them to.
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Problem appears to be solved, thanks to the downtown Portland Apple Store Genius Bar. Apparently there was some sort of conflict with the permissions for the music (even though I own all of it, and all of the media played just fine on all of my other iOS devices).
To fix it, I went to the iTunes "Store" menu, chose "Deauthorize this computer" and followed the prompts. I then quit iTunes, restarted iTunes and double-clicked a TV show that I had purchased. This prompted me to re-authorize my computer, which I did.
I then synced a couple of songs, and they played just fine. I restored the rest of my playlists, and I'm happy to say that everything is behaving a-ok now. Phew!

My 6th gen Ipod nano does not show up in Itunes or in My Computer

I do not think that this is a problem with my computer because I own an older 5th gen nano and have never had problems with it before. Both my computer and Itunes has no problem seeing the older Ipod right now. I have followed the troubleshooting guides and I'm still stumped on why my new Ipod won't appear. I've read several disscussions and haven't found the fix yet. My newer Ipod has been connected to another computer before but I don't know whether it was a Mac or a PC, and I believe that is the problem. I was thinking maybe it would help if I completely reset my Ipod, I don't mind losing any music, but I have no idea how to if I can't connect it to my computer. Please tell me how to reset it to facory settings or if you think that something else will work I'm completely willing to try that too. Thank you.

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

New Nano 4Gb is not recognised by itunes but is by Windows XP

I previously had a iPod Mini which recently failed so I have purchased a 4Gb Nano this week
However when I connect it to my computer I can see it in explorer but not in iTunes (when I conect my girlfriends 2 Gb Nano to my computer it is recognised by both Windows and iTunes)
In addition when ever I plug it in Windows starts up autoplay
When I disconnect the Nano even safely the Nano resets itself and asks for the language I wish to use
Any ideas on how to fix this or is it time to return this. I have trie hard resets when connected and not connected

Hello,
Have you seen this article about it?
iPod doesn't appear in iTunes but does in Windows
I would suggest doing a restore on your iPod (this will format your iPod to this computer).
You won't be able to do that yet, since if you open up the iPod Updater, do you get a "iPod Service Error" or "can't mount iPod" (I presume you will get one of those messages)?
See this link:
iTunes/iPod Updater confuse iPod with network device, causing iPod to not mount or be recognized.
Overall, in this situation, I suggest assigning your iPod a different drive letter, then try restoring it:
Assigning your iPod a different drive letter (previous link)
I hope this helps!
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

IPod nano is not recognised by iTunes

My iPod nano 7th Gen is not being recognised by itunes. It is connecting to my Mac Book Pro and is charging fine. My iPad connects fine so am at a bit of a loss.
The icon next to the iTunes store does not appear so there are no on screen instructions for me to follow to registar or sync it.
Any suggestions would be appreciated.

Sorry I do not have an answer but I am getting exactly the same problem.
I have 3 iPods and am running the latest version of iTunes. 8.0.1.11
2 of them connect without a problem (80Gb Classic and 1Gb shuffle) however I have just got a brand new 8Gb (4th Gen) nano and this will not appear in iTunes.
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Windows XP seems to think it is a USB disk and runs Autoplay everytime I connect.
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1st gen iPod Nano won't mount in iTunes but will in Finder.

Cable: Fine -- works with other iPods. Other cables work fine with other iPods too.
iTunes -- uninstalled and reinstalled. No effect.
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Finder can still mount it as a disk; since iTunes on the mac won't recognise it... I'm beginning to wonder what on earth's happened to iTunes!
Any ideas?

Hello rgc123456,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines various steps that you can take and may lead to a potential resolution. The article refers to an iPod that is not recognized in both iTunes and Mac desktop, however most steps are applicable for your situation as well.
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Thanks,
Matt M.

My ipod nano does not appear in itunes but it does appear in my computer

I was trying to synch a cd in my library to my ipod and my ipod no longer appears in my itunes, it does appear on my computer

Since noticing this problem, have you shut down or restarted your computer? If not, I would shut down (power off) the computer. Use this procedure to reset the iPod
http://support.apple.com/kb/HT1320
Start up computer with iPod NOT connected. Run iTunes. Connect iPod.

Ipod 160g does not appear in itunes but appear in windows only in disk mode

my ipod 160 g does not appear in itune (disk mode or not) but it appears in windows as IPOD (F:) only when it's in disk mode. I tried reseting it by holding the menu and center button it stop but then it goes back to the apple logo screen and stay on untill the battery dies and nothing else happens how can I reset it to is factory settings?

sorry, I published one in the ipod forum now

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I have a 6th Gen ipod nano. Is there a compatability problem with Windows 8.1?

My 6th gen ipod nano is not being recognised in itunes. I have tried all the suggestions in the itunes troubleshooting section without success. I am running Windows 8.1 , is there a chance of an incompatability problem here?

I have tried all the suggestions in the itunes troubleshooting section without success.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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I have just tried to register my 6th gen ipod nano on Apple's website and I get a message that says the number is not recognised, recheck and try again. At first used number from nano box, then tried again after connecting nano to computer (same number appears of course) but still not being recognised. The fact that the serial number is not being recognised is not helpful when you need help from support as they also require this information before they will contact you. Why is my nano's serial number not being recognised? More to the point, how do I get apple to recognise it?

Are you sure aren't mistaking I's for 1's or O's of 0s?
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6th gen ipod nano not recognized by itunes on my PC (Windows 7). tried everything to fix, but still not working... please help

I have a 6th gen ipod nano that is not recognized by itunes on my PC (Windows 7). I get an error that it 'could not be identified properly'. I have tried all tips on the apple site to correct the problem, including unistalling and reinstalling itunes twice. Nothing works. Has anyone tried something that worked that is not part of the Apple support page (http://support.apple.com/kb/TS3218)? Thank you in advance for any help!

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

TS1538 I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions

. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?

Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

I love the 6th Gen. iPod Nano but it has a major deficiency, the power button. I've bought 2 and they both have given me the same issue of the power button becoming slack and not functioning. Why is this so, and how can I fix it??

MAJOR DEFICIENCY = WASTED MONEY:
I love the 6th Gen. iPod Nano but it has a major deficiency, the power button. I've bought 2 and they both have given me the same issue of the power button becoming slack and not functioning. Why is this so, and how can I fix it??

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

My 6th Gen iPod nano is not recognised in iTunes, but is in windows.

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