My 6th gen nano never works unless connected to my computer

my 6th gen nano never works unless connected to my computer. I already restored factory settings twice, it's still not working. It automatically turns off when I unplug it from pc.

If a complete restore of the Nano failed to resolve the issue, the issue is hardware related.  In your case it sounds like the battery is shot and in need of a replacement as it can no longer hold or rebuild any sort of charge.  You can choose to have Apple swap out the battery for a flat fee or you can send it to a third party service to have them replace the battery for a little less.
If the Nano is less than a year old, it should still be covered under Apple's 1 year warranty against manufacturing defects.  In that case, bring to your local Apple Store/Genius Bar and show them what is going on and they should swap it out for you at no cost.
B-rock

Similar Messages

  • HT202183 My power button on 6th gen nano stopped working.

    hello everybody.
    the power button on my 6th gen nano stopped working. everything else is ok but won't switch on unless plugged in to power. then its fine.
    I think the power button is broken/stuck.
    Anybody else have this problem?
    If so how did you fix it/ how much did it cost to fix?

    Take the iPod Nano into an Apple Store.  After the folks there examine it, they will quote you an estimate.  Or you can call them and ask.

  • HT1459 my 6th gen nano stopped working and is not recognized by my computer or in itunes. I tried rebooting with directions, it still doesn't work. I've tried pluggin into power source and pushing the on off button with the volume down button- this doesn'

    My 6th gen nano ipod stopped working. I figured it was because it was next to my sweaty body, so put it in rice. I sought help from internet and tried all of the troubleshooting steps; i.e pushing down the power button and the volume down button consecutively, plugging it in to a power source, waiting 10 minutes and pushing the buttons while it was plugged in. Nothing has worked thus far. Is there anything else that I can try?

    Hi there Betsyell,
    You may find the troubleshooting steps in the article below helpful.
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    -Griff W. 

  • 6th Gen Nano and Car Adapters

    Anyone know if the new 6th gen Nano will work with automotive iPod adapters? Specifically, I have an after-market Sony deck in one car, and the other is a Cadillac CTS with built-in iPod connector. My old 4th gen Nano works, but it seems these car kits only work with the click-wheel style of iPod (something about the way the file structure is done on these devices).
    My iPhone 4 gives me an "incompatible" message in the Cadillac, but it does seem to have limited functionality through the head unit.

    No, it does not.

  • 6th Gen nano wont connect to computer or itunes.

    Alright so when i connect it itunes identifys that i have plugged in an ipod but it cant properly identify it, usually when you plug in a new ipod you give it a name and all that, but i cant even get that far. My itunes is updated and ive unplugged and plugged in my usb's multiple times and restarted my computer multiple times, used to safely remove hardware button to reconnect it, and turned off my firewall, it seems ive tried everything and its not working.. im about to just take it back becuase im begining to think its defective. It wont show up as a driver on my computer either, and ive tried resetting it without itunes, nothing seems to be working... if theres something i missed leave a post ill try it and get back to ya(:
    :EDIT: ive also followed the entire apple troubble shooting page for the 6th gen nanos and it didnt help me at all D:
    Message was edited by: xMagicalxMaggotx

    The older pods are different from the newer ones. The newer ones need some software to be working correctly that the older ones don't.
    It sounds like the apple USB stuff is not installed correctly for you. Here is an article from apple on what to do:
    http://support.apple.com/kb/ht1923
    Some other things to keep in mind:
    - Don't connect the iPod through a USB hub
    - Connect it directly to the computer through a USB port on the back, not one in the front. The USB ports on the front of Windows based systems are notoriously underpowered.
    hope that helps,
    i

  • I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    Hey Stan1958,
    Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • Any ideas why my ipod nano 6th gen is not working with Sony SRSGU10IP docking station pls

    any ideas why my ipod nano 6th gen is not working with Sony SRSGU10IP docking station please ? classic working fine, so not the fault of the station itself ? it's been bought as a present for my father & he's confused !

    Check the headphone jack with a flashlight and clean it if necessary. The jack on a new Nano is very tight, be sure you push the headset jack all the way in, the plastic on the headset jack should be flush with the body of the Nano.

  • 6th Gen Nano - Sound Check doesn't work

    Hi
    The sound level on my 6th Gen Nano is all over the place. There is a big variance in volume from one song to the next which is both annoying and dangerous to my hearing. The Sound Check function is turned on in both the Nano settings and iTunes.
    Does anyone know a fix to this before my ear-drums blow out?

    Sound check is basically useless. Hasn't worked effectively on any model I've purchased. However, as others have pointed out, you can adjust the volume of a song so that your playlists don't cause public embarrassment. Simply do a control "i" on a particular song. In the "info" tab, you can increase or decrease the volume of a particular tune. However, if you make the adjustment, be sure to adjust all of the tune from that album. Otherwise, when you play the album, the song you tweaked will have a different volume from the rest of tunes on the album. It ain't a great fix... but it's better than what the programmers have done with sound check.

  • My pc does not meet the minimum operating system requirements for the 6th gen nano. Is there anything I can do to make it work?  This was sent to me from Apple after my previous Nano was recalled.

    My pc does not meet the minimum operating system requirements for the 6th gen nano. Is there anything I can do to make it work on windows XP?  This was sent to me from Apple after my previous Nano was recalled.

    I think you've anwsered your own question. If it does'nt meet the minimum spec it won't work.

  • My speaker system won't work with the 6th gen nano

    Why won't my Logitech Speaker system for the iPod play or charge my 6th gen nano? It's worked for all of my other nano's. I hope there's no compatability issues.

    I'm having almost the exact same problem with my JBL On Stage Micro Speaker (from around 1996) except it charges and syncs my Nano 6G OK. It just won't play the Nano thru the speakers. All my other iPods have played fine sitting in the JBL speaker including my Touch 4G from fall 2010.
    The only thing I can think of is that the dock connector in the Nano 6G is wired differently? It would be interesting to hear if anyone has speakers that play using the Nano dock connector. Or if someone from Apple would let us know if the dock connector pin-outs have changed. Very sucky!

  • Why my ipod nano 6th gen' touchscreen doesnt work after sync

    i just recently got ipod nano 6th gen and everything works just fine at the begining(touchscreen runs smoothly)
    however after i sync the ipod, the touchscreen became really slow and i noticed that theres a white outline. it also need to be double "click" to choose the options. can anyone help?

    VoiceOver has been activated.  See this article for instructions on how to turn it off.
    http://support.apple.com/kb/HT4317
    B-rock

  • 6th Gen Nano/OS 10.5 Only??

    I just received a 6th gen Nano as a gift. Tried to set things up with my Mac running 10.4.11. Got a message that I needed iTunes 10 - I have 9.2.1. iTunes 10 is 10.5 or above. Am i for sure unable to use the Nano unless I upgrade to 10.5? I know the obvious answer, but I figured that there might be a work around I am unaware of.
    Thanks for any help anyone can offer.

    Your nano is pausing playback when the screen goes dark (Either when it goes dark on its own or when you click the sleep/wake button). The reason for this is that it is not detecting your headset. You may be able to hear music, but the headset jack is not inserted enough for the nano to detect that it is there (or something is blocking the connection). Here are your three options:
    Insert the headset jack harder. Most folks find that this solves their problem. If you can see ANY of the silver of the plug when it is inserted, it is NOT fully inserted. You should feel and hear a click" when it is fully inserted.
    Clean out the crud in the headset port. If you have tried #1 and it just won't insert all the way, it is likely that you have crud in your headset jack. Shine a light in there. The entire inside of the jack is white, so if it looks dark down at the bottom, there is probably crud down there. You can try blowing it out or using canned air. Just understand that shoving anything else in there to clean it out will be taking your warranty into your own hands! However, I have cleaned mine out using whatever was handy and small enough to fit in there and so far so good. Your results may vary!
    Take it to the Apple store. If you have really tried with 1 and 2 and it is still happening, then there might just be something up with your headset port or your headset jack. If it is the headset jack, you can look closely at that and be pretty sure if that is the problem. Try another headset to make sure. If you have worked all the way through to this point and it is still happening, it is time to take it to the Apple store.
    i

  • 6th gen nano appears on desktop but not in itunes

    6th gen nano appears on desktop when I plug it in, but not in itunes.  I've never set my ipod to disk mode.  It never did this before, why all of a sudden? Having the same problem when I plug my girlfriends nano into my computer too.  Any advice?  Both my OS and iTunes are at the most up to date versions.
    Thanks, Matt

    Thanks for the response... that still didn't work for me but this latest iTunes update seems to have fixed the problem!

  • 6th gen nano keeps dispalying no radio signal even though I have the earpiece plugged in. Can anyone advise please?

    6th gen nano keeps displaying no radio signal even though I have the earpiece plugged in. Can anyone advise? Thanks

    Hey there larkandwarbler,
    It sounds like you are experiencing multiple issues with this iPod Nano 5th Gen. From what you are describing it seems we can isolate this to either the software or the hardware on the device with a couple of simple steps assuming you have tried another set of headphones. First, reset your iPod with this article:
    How to reset iPod
    http://support.apple.com/kb/HT1320
    How to reset an iPod with a Click Wheel
    iPod models with a Click Wheel include:
    iPod nano (5th generation)
    iPod nano (4th generation)
    iPod nano (3rd generation)
    iPod nano (2nd generation)
    iPod nano
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
    If you are able to reset it, but the issue persists, or you are unable to reset it, I would next attempt restoring it with iTunes:
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Can the voiceover utility on the 6th gen Nano be accessed with headphones other than the Apple earphones?

    Can the voiceover utility on the 6th gen Nano be accessed with headphones other than the Apple earphones?

    No I have tried and they don't also my iPod touch 2nd generation doesn't work with voice control unless it has apple earbuds plugged in. I guess apple doesn't want 3rd party brads interfering with their company. Thanks please like

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