My 7520 computer turns itself off and on several times a day.
My 7520 computer turns itself off and on several times a day. It makes the "chime sound similar to when you power it off and on, in addition to the sound it makes when it checks/resets the printer heads. So far I have reloaded the software and changed the location of the plug to a power strip and then back to a separate outlet. No luck. Any other ideas?
Hi Steveb3,
Welcome to the HP Support Forums! I understand your HP Photosmart 7520 turns itself off repeatedly throughout the day. I would like you to try a solution posted by fellow Community Member pcwizard to disable the UPnP in your printers Embedded Web Server (EWS). Please follow the steps listed below:
Disable UPnP in printers EWS:
Follow the steps below to access the EWS of the printer.
1. Typing the printers assigned IP address into the address bar of Internet Explorer.
2. Network Tab
3. Networking option on the left
4. UPnP option on the left
5. Select the 'Disable UPnP' radio button
6. Click 'Apply'
Please let me know if the issue still persists. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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View Solution.Hello untech,
I see that it has been awhile since you have posted with us on the HP Forums. Please let me take a moment to say "Welcome Back".
I see that you are having an issue with the printer shutting it self off and not powering back on.
By chance do you have the printer power cable connected to a power bar/strip? If so, please try connecting the printers power cable directly to a wall outlet. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
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I am also going to include a document for when The HP Printer Won't Turn On or Respond When the Power Button is Pressed.
If by chance the issue is not resolved after doing the steps outlined, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Please feel free to write me back if you have any other questions.
I hope you have a great Monday.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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