My 80gb iPod classic had never done this.. do I need to return it?

I have an iPod classic, 80gb. I've had it for almost a year, I got it in the beginning of March last year. I had used it without problems all this time, except for having it freeze on me a few times, and that was fixed by restarting (resetting - select + menu) the iPod. A week or so ago, though, I plugged it into my computer as usual, did the same things, and it seemed to have synced the same way. When I took it out, I realised that it said "No Music" on my iPod. All my files were gone. They were still on the iPod from what I'd seen from the Windows Explorer, and it did have the same memory before this happened. So I looked for solutions when it wouldn't sync no matter how hard I tried. I found a reliable recovery program when iTunes froze on me when I next plugged the iPod in, but it didn't help. Then I tried everything, until I got iTunes to un-freeze. I was so happy, and since I thought it was the last resort, I restored my iPod. It was the latest version of iTunes and iPod. I restored, and when it re-opened and stuff, a message came up saying iTunes can't read the contents of my iPod and that I need to restore it. So I did, several times. But the message kept showing up. And I've tried EVERYTHING, absolutely everything. (including 'disk mode')
What can I do?
My parents are going to the store we bought my iPod from next month, should they take it with them and give it back?
Meanwhile, is there no way I can put ANY music on my iPod to listen to it at least until I get to return it?
Please, please help me, I'm desperate!
My iPod means a lot to me, and I can't live without music. Literally. I'm glad I have my laptop and friends with mp3 players. /:

Its a software problem. I've been reading over the forums and noticed that a LOT of problems started around the same time, syncing problems ipods that aren't being recognized etc., I am not sure but on another thread it said to use a different software called WinAmp. I havent personally used it but others have to success, if i were you i would trade in that ipod for a zune to avoid this rather major software problem that is happening to a lot of ipod classics.

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ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

Was just given 80GB iPOD classic. It turns on, however screen displays black and white frowning face and ipod support address. Is this ipod toast?

was just given 80GB iPOD classic. It turns on, however the screen displays a black and white frowning face and ipod support address. Is this iPOD toast?

iPod displays a sad iPod icon
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
http://support.apple.com/kb/TS1373

PC shuts down when 80GB ipod classic is connected

I just got a new 80GB ipod classic yesterday and when i hook it up to my pc via the usb cable my i get a message that says that an apple ipod driver is detected and then my computer powers down and restarts. It's done this several times now, it consistently shuts down about 15 seconds after i plug it in. When the computer restarts it says that it experienced a "stop error" and offers no solutions for the problem. PLEASE HELP!!

Had the same problem. Someone sent me these instructions and it worked, have a look:
*Maybe you should uninstall your USB 2.0 port and restart Windows. Windows will see the USB as a new hardware device and load the correct drivers for it. You can uninstall it in Control Panel, System Properties, Hardware tab, Device Manager. There's also an "Apple iPod USB Driver" located in here, maybe that will work.*
*Side note, I also own an 80GB classic, it's hooked up to a regular USB 1.1 port and it really isn't too slow, it did take 20 or 30 mins to transfer the 3200+ songs but I didn't mind. Podcasts transfer pretty fast for me.*

New 80GB iPod Classic Reboot Loop.... With A Twist??

First of all, let me just say that I've searched for hours upon hours trying to find the answer to this questions before making this post, so please bare with me
So, I have the 80GB iPod Classic, and was really happy with it. I had to get it because my 5th Gen iPod was stolen, and found that I really like all the features it has, yadda yadda. So basically, I had zero problems.
Then a few days ago, it started acting funny. It would just stop at the beginning of random songs and stop playing. I couldn't figure out why, so would just skip the song and listen to the next one. This was all fine and dandy until the next time I plugged my iPod into my laptop.
It has started on the coveted reboot loop, showing the Apple logo, starting to start up, but then failing, then starting the cycle over again.
Reading other posts, the way to fix this is to plug the iPod into the computer, put it into disk mode, then reformat.
My problem is that it won't reformat! I have no problem losing the music at this time, I can get it all back on there, but the stupid thing won't actually reformat itself!
When I plug it into the computer it says different things. If I plug it in while it is already in disk mode, it says "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." If I plug it into the computer while it is still going through the reboot cycle it comes up with the message, "iTunes cannot read the contents of the iPod "MELISSA'S I". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." Then it shows up in iTunes, but only under the name "iPod" instead of "Melissa's iPod", says n/a for the capacity, but then still has the correct software version (1.0.3) and serial number. I can then click restore, and the computer does its thing, then tells me it has be reformatted and to leave it plugged into the computer, then it will show back up in iTunes once it has restarted. The problem lies in that it never makes it through the restart to become listed in iTunes again until I put it into disk mode again. It seems that everyone else's problem is solved when they put it into disk mode, but that's just not working for me....
I have honestly tried everything. Uninstalling and reinstalling drivers, tried another computer, charged it with a wall charger, went through all the iPod properties, turned the iPod service off and on, did resets, went through everything possible in the Apple help, and all I want to do is listen to my music!!!
Any suggestions, or am I resigned to spending hours on the phone with Apple, or sending it back to them?
Thanks for all the help in advance, and happy holidays!
Melissa

Alright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol.

It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?

It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

80GB iPod Classic looks to have deleted all my songs after iTunes update - please help!!!

I know there have been topics about this in the past, but I haven't found a solution to my particular case in any of them. So I'm sorry that this topic may seem redundant, but I really need help.
I have an 80GB iPod classic I bought 5+ years ago. It has been running fine for months. After I downloaded and installed the new iTunes upgrade however, when I connected the iPod it gave me the message "iTunes cannot read the contents of .... iPod. Please restore etc". I really don't want to have to restore it and lose my music, as it is almost full of music, much of which is hard to find. I don't often back up my library (I know, I know), but I have one from a few months ago I can use if I really have to (it'll be better than starting completely over), but I don't know where that would be saved on my computer. My music isn't saved in another folder so simply restoring and putting the music back into my iPod isn't an option either.
I am running Windows XP home edition if that helps with solutions.
Please help me, I really don't want to have to start my music collection from scratch.

I did a mistake

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

80gb iPod Classic Not Syncing Correctly, -50 Error

Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.

Okay, some new things.
I just switched my entire iPod library to my desktop computer, instead of my mom's.
I thought maybe it'd fix my classic iPod. I was wrong <_<.
Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
Message was edited by: MysticalMoni

My ipod classic had an error of 1439.It finally let me restore it and now it says it cant restore because of error 1439. why?

My ipod classic had an error 1439. It finally let me restore it and now it says error 1439 again and wont let me update my ipod. Why?

Hey there Palmer
How are you?
Well, I have an iPod Classic, it gave me the error -1436 error and would not restore on iTunes.
I did the following:
My Boss (@work) has a fairly old iBook but it has OS-X, so I decided to give it a try and connected my iPod to it.
The system showed a window telling me that the disk is not MAC formated and needs to be validated prior further action. Snce it is a Mac product, I thought "yeah, go ahead".
It then opens the disk manager utility for the Mac and showed the disk. It's window has some tabs, one is to verify the disk, so I verified it. Guess what, it had some invalid clusters.
Then I formatted the iPod to OS-X Plus file system (next tab to the right). After formating the iPod, I "ejected" the iPod and reconnected to my PC. The Windows iTunes found an iPod with Mac file system and asked me to restore it. As I clicked on the "restore" button, I crossed my fingers as this was the last resource I have.
Finally, after the file extraction was done, it began to restore the iPod!!
I'm so happy about being able to restore the iPod that I decided to share with all you guys this solution as it is the most usefull, in my opinion.
Hope you can find someone with an iBook or a desktop Mac, so you can fix yours.
If it works for you, make sure to share the tip!!
Kind regards
Salvador Rivera

CASE FOR 80GB IPOD CLASSIC

I want to buy a case for my 80gb ipod classic (iskin evo3) .... and when it says 30gb or 80gb...does that mean that they haven't updated to the new version of the ipod? or would it not make a difference in size?
thanks in advance for your help!!

I just received my 160 and promptly put it into the iSkin eVo3 caes. It fits snuggly. I don't notice any problems with it fitting. This is is the good news.
The sort of bad news is that the classic's scroll wheel is different somehow and doesn't always scroll properly through the iSkin's rubber. I sort of figured out that you have to first hold your thumb on the wheel for a second or two before you begin scrolling, as if the classic needs to feel its presence. Then you can begin scrolling and the ipod senses the thumb properly, though not as accurately as if the iskin wasn't on. If you take your thumb off the iskin for a few seconds you will have to retrain it again by waiting a couple secs before scrolling. A bit annoying but so far not a deal breaker for me. I'm more annoyed with the iSkin's magnet to lint/dust/hair.
BTW. i left the original plastic wrapping on the ipod before placing it in the iskin. The wrapping doesn't affect strolling when the ipod is not wearing its skin, but maybe the extra layer does make a difference when the iskin is on.

Trying to restore 80GB iPod Classic back to the factory settings.

I am using Windows Vista Home Premium, and need to restore 80GB iPod Classic back to the factory settings, due to it being corrupt and the device doesn’t show up in iTunes 10 or on my computer. I've done the 5 R's twice and I am still seeing a box pop up on my computer when I connect the device that says:
“Do you want to scan and fix (F)?”
It gives me the following two options:
1. Scan and Fix (recommended)
2. Continue without Scanning,
Option #1 says, “Unable to perform the scan because Windows cannot access the disk.
Option #2 does nothing.
When starting my computer with the device connected a black screen says:
Checking File System on F:
The type of file system is FAT32.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
          Windows will now check the disk.
                         Volume serial number is 3141-****
          Windows is verifying files and folders . . .
                         Folder \iPod_controls is entirely unreadable.
            Folder entry removed.
                         Folder \calendars is entirely unreadable.
                                        Folder entry removed.
                         Folder \contacts is entirely unreadable.
                                        Folder entry removed.
                         Folder \notes is entirely unreadable.
                                        Folder entry removed.
File and folder verification is complete.
Convert lost chains to files (Y/N)? Yes
I’ve tried both options numerous times and nothing works. This is about to drive me to either drinking or wearing one of those stylish white I Love Me Jackets.
HELP ME . . . PLEASE

I've used option #1 & #2. I've tried the press & hold menu & center buttons numerous times. The device does not show up in iTunes, It does show up in Windows Explorer as "Removable Disk (F), but when I try to open it, a box pops up that says, "Please insert a disk into Removable Disk (F).
When the device is connected to my computer via USB Port, the device screen has an Orange Circle with two rotating Arrows in the centern& says, "Connected", Eject Before Disconnecting
I don't know anyone who has a Mac.

I have an iphone 4 connected to my imac/itunes using a designated email address. However, I also have an 80gb ipod classic which is connected to my general email account. How can I transfer my ipod to the same account as the iphone

I have an iphone 4 connected to my imac/itunes account using its own designated email address. However, I also have an 80gb ipod classic which is connected to my general email address. How can I delete this and transfer the ipod to the same account as the iphone 4. Thankyou

iPods, iPhones, and iPads aren't tied to one particular iTunes accout/Apple ID. So there are no special instructions to follow to allow you to sync it with your newer account. Simply sync it as you would your iPhone 4.
B-rock

I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

TS2755 my imessage is not letting me use my phone number, just email. it has never done this. how do i fix it?

my imessage is not letting me use my phone number, just email. it has never done this. how do i fix it?

Sign out of your apple ID. i had the same issue

My 80gb iPod classic had never done this.. do I need to return it?

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