My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone.  I have no phone in or out, no alarm....what is going on with this?  I see others

My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone.  I have no phone in or out, no alarm....what is going on with this?  I see others have the same problem.

Just got the same error message today.  My phone went to the black screen of death with the error message at the top.  Contacted Verizon via chat.  Was online for 1 hour and 15 minutes only to find out that nothing could be done which I could have told them based upon what I had read on this site.  Of course my phone is out of warranty since I have had it for 1 1/2 years and I am not eligible for an upgrade.  How convenient!  I was told to contact Nokia which I did and they gave me a download to try to reset everything.  It looked like it was working but after almost 3 hours it got to the end and nothing happened.  It just froze even though it said it was done.  I rebooted the phone and am back at the same black screen of death.  Guess I have to buy a used phone and then will have to reconsider whether or not to stay with Verizon going forward.  I have not had any issues with the phone in the past - keep it in an otter box, never dropped, never got wet, etc.  But all of a sudden it goes haywire like this that seems like either a hardware or software problem but something completely out of my control and all I get is sorry, you're out of warranty!

Similar Messages

  • Nokia 822 error unable to reboot message to press any key to shut phone down.

    Windows Phone error unable to reboot message to press any key to shut phone down. No screen available to press, help.

        Thats definitely not good, respond. We are here to help get your phone working again. Have you tried a forced reboot by chance? Please hold down the Power keys for about 10 seconds. Do you recall anything that may have been processing when this occurred? Any new updates prior?

  • Nokia 822 ERROR: Unable to find bootable option.

    My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down."
    This occurred earlier today immediately upon installing a Verizon update. The phone worked perfectly before the update.
    What is going on? I certainly am not going to accept responsibility for this failure, or replacing this phone.
    Before you ask, the phone is in perfect condition otherwise. Never dropped. Never seen even a drop of water (or any other liquid).
    One thing peculiar I did notice was that the update took over an hour to download, which seems like quite a long time considering data transfer rates.
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    To recap:
    1) My phone worked perfectly. It was in perfect condition.
    2) An update was installed (which Verizon recommended (and I'd go as far as to say forced))
    3) Now the phone is completely inoperable, only giving the error message listed above.
    Help please?

    Hi Joel, the sim card has been removed and reinstalled multiple times with no effect. And yes, only the the original Verizon software was on the device. To be clear, the phone was attempting to install a Verizon-forced update when it died. I would rather have not had the update because the phone was working perfectly, but Verizon does not give the option to decline updates, only delay them. It should be noted that with the help of Verizon associate (Lovesa) the Nokia Software Recovery Tool was attempted, but even that did nothing. 
    I have now done at least 8 hours of research on this and it is obvious this is a widespread and known issue with the 822. There appears to be absolutely nothing that can be done to revive the phone at this point. After viewing literally hundreds of posts on the "unable to find bootable option" error no one has found a fix. This issue is well documented. 
    Why Verizon would force an update that ruins users phones is beyond me. And to take no responsibility is, in my view (and most likely the law's view), criminal. To be completely honest and forthright, I am so upset about this situation Verizon is now losing a 15 year loyal customer. 

  • Lumia 520 Unable find bootable option. Press any Key to shut down

    I am facing this error on my Lumia 520 phone it suddenly went blank & a message is popping up "Unable to find bootable option. Press any Key to shut down" Please help what is this issue.

    Ok, So even I had a Lumia 520 in India. Got the same error randomly one morning. Tried reflashing using Nokia Software Recovery tool and it doesnt work. So it IS a hardware failure and according to me it a sector of the memory has failed. I went to the
    Nokia Care (out of warranty) and the guy there said that it would cost me INR 3600 (~$60). What the hell? I paid 120 for the phone and half the price for the repair? But if you are IN warranty, then you are lucky. Just send it to Nokia and they will fix it
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  • Nokia 822 ERROR: Unable to find boot option

    My 822 says "Error: Unable to find bootable option. Press any key to shut down"
    This happened last night after installing a Verizon update.  The phone worked prior to the update.  The phone quit working solely because of the update from Verizon.  What can be done to fix the phone?

        bjurstrs,
    I am so sorry to hear that your device is no longer working after the update. Thanks for trying a factory reset. We should look into replacement options. Please private message us so we can review your account.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport.

  • Nokia Lumia 520 Error: Unable to find bootable opt...

    My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.
    if anyone has only proven solutions in fixing this issue, please let me know.
    Thanks.

    Hi, srikanth93. 
    If you are pertaining to Lumia phones that has the Windows Phone 8.1 software, yes, those are supported by the Nokia Software Recovery Tool. You can verify this info here: http://www.microsoft.com/en-ph/mobile/support/product/lumia520/faq/?action=singleTopic&topic=FA14298.... If the recovery tool is installed on your computer & it's still not recognizing your phone, try to uninstall it and install again. By the way, have you tried coordinating this with a different Nokia Care Point for a second opinion? 
    Note that the link will direct you to the local support page of the Philippines. If you're from a different location, go here: http://www.microsoft.com/en/mobile/support/locations/. 
    Best of luck and welcome to the Nokia Support Discussions. ;-)

  • Nokia Lumia 620 "Error: Unable to find bootable op...

    Hello
    I'm in need of some help with my Nokia Lumia 620. It is 21 months old.  It was running on Lumia Denim (WindowsPhone8 (8.10.14219) according to the Hardware/Software Info on my account on windowsphone.com)
    Today the screen suddenly went black when I tried to open the email app and started to display the message "Error:  Unable to find bootable option. Press any key to shutdown"
    I have tried removing the battery and replacing it after ten mins.  I still get the error.
    I have tried removing the battery and sim card and replacing the battery after ten mins.  Still no joy.
    I have tried to perform a HARD reset. This doesn't work as as soon as the power button vibrates and I press the volume down button the phone shuts down, the exclamation mark never appears.
    Please could you point me in the right direction for solving this and getting my phone up and running

    Hi, deffers90. Welcome to Microsoft Mobile Community. Since all the possible troubleshooting steps didn't help, consider sending the phone to our Care Points for assessment as suggested by @93tid. Everything will be deleted once the phone undergoes repair. To look for the nearest Care Points within your area, see: Local support. Keep us posted.

  • I am so frustrated I could spit.. I have been experiencing issues for 1 week now and am unable to use my iphone. It started by shutting down every time I'd try to use it and now it won't turn on. When I plugged it in the charger apple flashes .

    i have been unable to use my iphone for going on a week. It started by shutting down when ever I'd try to use it. Now it has just a dead black screen. If i plug it in it doesn't charge And the flashing apple continues every 2seconds never charging or turning on. I'm frustrated because I can't even get in to troubleshoot. I bought an iphone cuz I thought it was the best phone at the time. My contract isn't up til Aug. and I'm stuck with a bill and no phone. I do not own a computer but I have an ipad4 which I love. HELP!

    Make an appointment at the genius bar are your nearest Apple store. At this point there is nothing you can do without a computer, so if you don't have one and don't know anyone who has one that you can use the Apple store is a good fallback.

  • My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore, can anyone help with this?

    My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore the ipod, can anyone help?

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  • My iPod Touch 5th generation is faulty, first the home button stopped working and now it's died completely, won't charge but I can feel the screen is heated. What is going on with this thing?

    I bought this iPod mid-March, I've only had it for a little less than 5 months.  I bought it at Best Buy, I don't know if that matters or anything- I have a geek squad and apple warranty.  I'm only nineteen years old and this was my first real big purchase and I'm very disappointed.  I've had other iPods before and never had any issues with them, my last one lasted from 2008 - 2013.  I take very good care of my iPod Touch, never dropped it or anything of the sort and I keep it in a thick case.  This iPod worked fine up until recently.  First the home button became unresponsive, I had to activate the assistive touch because I use this iPod for school work.  I was about to take my iPod into Best Buy so they could take a look at it and see if there was anything they could do before I contacted apple, but now my iPod is completely dead.  It won't respond at all. I had to disconnect the charger because the iPod screen was getting hot and it wasn't charging.  It's been disconnected for a few hours and the screen still feels hot. I'm really concerned, especially with recent news reports of handheld devices overheating and burning people or even exploding.  Will the apple warranty cover this so I can get a new iPod?  What are my options?

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  • I bought the lightroom 4 year ago and now i cant acsess it via my personal account! also I cant email adobe diractly. What is going on with this company?

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  • Nokia Lumia 822 ERROR: Unable to find a bootable option.

    My phone was working perfectly, and then all of a sudden it began to perform slowly.
    And so, I shut the phone off.
    Now I am getting an error message of "Unable to find a bootable option. Press any key to shut down."
    Why has this happened to my phone, and what is the remedy?

    Unfortunately the phone is DOA.  The memory chip that stores the boot information and OS went bad.  I'd suggest you contact Nokia support over VZW to get a replacement. Phone us - Nokia - USA

  • Debugging in JDev91, "Error: Unable to find fdebug.exe"

    Hi,
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    have you checked that fdebug.exe is on your system?
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  • Nokia lumia 520 error unable to find a bootable option

    pls help as lost all my apps and contacts it turned on fine then last week I should add so lol I installed a update however yesterday it wouldn't let me access any messages or calls just kept turning to home screen arrrrgghh xmas day lol then it just turned
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    Unfortunately the phone is DOA.  The memory chip that stores the boot information and OS went bad.  I'd suggest you contact Nokia support over VZW to get a replacement. Phone us - Nokia - USA

  • My ipod is really beggining to irritate me,wheni finally get apps sent to my ipod touch they are still saying "waiting..." and now the apps picture on all of them is blank and i still haven't dowloaded one app successfully.What's going on with my ipod?

    My ipod is really beggining to irritate me,when i finally get apps sent to my ipod touch thay are still saying "waiting...."and now the apps picture on all of them is blank and i still HAVE YET TO DOWNLOAD ONE APP SUCCESSFULLY! What's going on with my ipod & how do i fix it?

    Have you tried a hard reset of your iPod yet?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
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