My 8500a pro won't print even though it says printing. i have to turn it off and then on again.

I have to turn it off and on again to get it to print.

Try upgrading the product firmware following the below steps:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89897-4&cc=us&dlc=en&lc=en&...
Apart from that, if you are using Wifi connection, try selecting IPv4 connectivity.
To do that, you can go to the printer ip address from your PC browser (http://xxx.xxx.x.xxx)
Select the Network tab> Network Protocols> Enable IPv4 Only.
Some times, the network environment is contributes to unstability. Above mode at times does help resolve this issue.
I work for HP.

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