My 8600 Hp printer used to select either tray 1 or 2. Now it doesn't. How can I fix this?

My HP Officejet Pro 8600 printer used to print between trays 1 & 2 (1 being letter and 2 being legal). Now, suddenly I find I am only given the option of printing from tray 1 and must remove it and insert tray 2 before I can print legal-size paper. How do I fix this, or is it a new problem with HP?

Hi @bizygirl,
Welcome to the HP Support Forums. I gather that tray 2 of your Officejet 8600 printer is not being recognized.
I have included the The Printer Does Not Pick Up Paper From Tray 2, or Tray 2 Is Not Recognized document. It will walk you through the required trouble shooting steps for the tray not being recognized.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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