My 8600 will not accept faxes.

Hi my 8600 will not accept faxes. It receives the incoming call, but it wont accept the fax and print it. It just says "Received Failed". I have the Auto Answer on, and I have disabled the Block Junk Faxes as well. I have also checked all of my connections, cords, etc. Any solutions before I take this joker back to the store ?

Hi @Nicnacka , and welcome to the HP Forums!
I see you're experiencing fax issues. I would like to help!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest following this document on Cannot Send or Receive Faxes.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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I think, I was misinformed by your colleges. Because in the chat I was informed to order the program, pay, and then I got a link in the chatroom for downloading a trialversion. Så I downloaded the trialversion, wich is in English, but I ordered a Danish version.
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Med venlig hilsen
Lisbet Henneby Nielsen
Direkte: 63 13 38 26
E-mail: [email protected]
Henneby Nielsen
Rådgivende Ingeniørfirma A/S
Østre Stationsvej 43 - 5000 Odense C
Tlf.: 63 13 38 00 - Fax: 66 14 89 20
E-mail:[email protected]<mailto:[email protected]>
Web:www.henneby.dk<http://www.henneby.dk>
Fra: Vikrant Rai [email protected]
Sendt: 15. december 2011 15:39
Til: Lisbet Henneby Nielsen
Emne: Re: Trial version will not accept seriel number Trial version will not accept seriel number
Re: Trial version will not accept seriel number
created by Vikrant Rai<http://forums.adobe.com/people/Vikrant+Rai> in Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/4086650#4086650

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