My 920XL ink cartridge leaked all over the right inside of the printer ... can it be cleaned?

My Officejet 6500 wireless all-in-one won't print. the right inside of the printer is covered in black ink ... can I clean it

Yes you can clean it.
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I worked for HP but now I'm retired!

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Ink cartridge leaked all over printer

Black ink Cartridge leaked. Now gobs of black sticky tar-like ink inside printer. Any idea best way to clean it up?
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What printer model is this?
Where is the ink being seen?
Did you just recently replace the cartridges?
A damp cloth is the best way (Make sure to unplug the printer from the wall outlet)
I was an HP employee.
Kudos are appreciated if I have helped you.

Black ink has leaked all over my printer.

The black ink cartridge has leaked all over my printer. There is GOBS of ink everywhere all over the sponge. A complete mess. I took it in to be serviced but was told it was impossible.I have only used HP ink catridges and never expected this to happen. I changed the cartridge two weeks ago. I read the thread but too much ink to clean. I am so upset since I need this to work. Now I have to buy a new one.Very disappointed in the product!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello there @niraknikos ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
Regards,
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Blue or pink stripes appears all over the screen, can't do anything but restart with the button.

I was watching Netflix and all of a sudden, blue stripes appeared in my screen. Then my page seemed to "split" in two and then come back to normal and then there were pink stripes all over the screen and I couldn't see anything else but stripes. I had to restart with the button. It restart correctly, I have been able to watch Netflix again but only on Chrome because on safari it would happen again everytime. Then, iPhoto opened and here we are again, stripes and image "moving", can't help but wait... Then the screen became all white and nothing. I tried to restart it again with the button, but it didn't even made it to the apple interface, juste the sound and then white screen. What is going on, Please? I really need my computer for work this isn't fun!

After all this, you are at a white screen at startup and that is as far as it goes? What operating system are you using?http://www.macworld.com/article/2018853/when-good-macs-go-bad-steps-to-take-when -your-mac-wont- Also try this. https://support.apple.com/en-us/HT201295

My Photos Are All Over The Place Can I Move Them?

Hi...
After numerous Exports and Imports... My images are all over the place on my Hard Drives. Is there a way I centralize them and have Lr4 move them into a central place so I don't need to hunt them down all the time?
Thanks in advance!!!

Yes you can do that within Lightroom. I recommend you look at Julianne Kosts Lightroom videos on AdobeTV regarding cataloging - they are free.

Ink Cartridge Leaked

I bought a new ink cartridge for my Photosmart c6380 printer and the black ink leaked out into the printer. I cannot print anything without dark black lines down the page. I tried wiping it off but it didn't help as the ink is down inside the rollers where I cannot get to it. How can I fix this or is my printer ruined? If it is ruined what can I do since I bought a genuine HP cartridge and used it exactly according to specifications and it was a defective HP product that ruined my HP printer.

I suggest you Contact HP Support.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Adobe Muse Not publishing site as designed - elements all over the place.

Hi - I've been working on a landing page for a site and although the design is exactly as I wish - when I publish the site various elements are thrown all over the page.
I've attached 2 screenshots illustrating this, and a URL. www.marchdental.ca/march-dental-welcome.html
Thank you for any help you can give me!
Rob

Hi David and Mr. Burro - many thanks for your replies - my apologies for not replying sooner!
In fact, David - you've nailed it. I had inadvertently pinned some elements to the footer and so they would drag downward in larger browser windows. My thanks to you for pointing this out!
Cheers!
Rob

Can anyone help me find a song I heard over and over in St. Lucia in April, 2007? It was a reggae or soca song that was played regularly in the resort we stayed at and all over the island where we visited. I need a few options to listen to and confirm.

Can anyone help me find a song I heard over and over in St. Lucia in April, 2007? It was a reggae or soca song that was played regularly in the resort we stayed at and all over the island where we visited.

SeanD - message sent - any chance of a follow up
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Update to IOS 6 has been a nightmare. Facebook would allow me to save pictures unless I granted access to my foto album. Does this mean my pictures are going be planted all over the web? The safari keeps crashing and loading is slow.

update to IOS 6 has been a nightmare. Facebook would allow me to save pictures unless I granted access to my foto album. Does this mean my pictures are going be planted all over the web? The safari keeps crashing and loading is slow. Most infuriating is that YouTube was deleted from my entertainment apps and I now have to pay for it if I want it back!! This is a bloody disgrace.

Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?

I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

When i open my computer I get the white screen with apple symbol and there are vertical lines all over the screen with green pixels and after a few minutes the screen gets grey and I get message to restart my computer what happens

3 years ago I bought an IMac Desktop that I am using for a lot of things but the most important for dvd montage in Imovies and Idvd.
Now today when I opened my computer I get as usual the white screen with the Apple symbol but there were all over the screen vertical lines with green pixels and after a while the screen gets grey and I get message to restart my computer using the power button or the restart button and when I do so each time the same is happening somebody can tell me what is happening and what caused this. This computer is my work and now I have no income anymore.
On the Apple support site they are asking to enter the serial number and when I do so I get message it is wrong but it is the only one I have and I buy this computer in Cairo Egypt. I am living in Hurghada in Egypt for the moment. When I call the technical support of the shop where I buy it they are telling me that it is the hard disk or ram and that I probably lost everything on it and they are asking a big amount to repair.
Can somebody advise me on this matter. Thanks in advance

You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
   1. Be sure the computer is shut down.
   2. Press the power button.
   3. Immediately after you hear the startup tone, press and hold the Shift key.
      Tip: The Shift key should be held as soon as possible after the startup tone but not before.
   4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

Music library after data recovery - ID3 tags all over the place

Hi,
For a short time there i was using my external drive as my music library, while i sorted enough space ot run it from C:
However, that didn't last long and i was asked if i wanted to reformat the drive.
Using Easeus I was able to recover the mp3s. But they're all over the place i.e songs labelled as one thing will be something else, about 70% of the time. Also some songs randomly chnage to others.
Is there any method i can use to resolve any of this, without re-doing my entire collection?
thanks for any suggestions
matt

The best option is to recover from backup, but I guess you don't have one. You can also recover from an iPod if you have one:
http://discussions.apple.com/message.jspa?messageID=9990366#9990366
Failing that, are you certain that the tags are wrong in the actual files, the tags are part of the file, so I am surprised if they were changed if you were able to recover the files successfully. It is hard to see how they could be messed up if the file is OK unless something else messed with them.
I am afraid you have a lot of work ahead of you. You might be able to use a tag editor to get tags from the internet - MP3 tag is an example, but I think the tracks need to be arranged into CDs for this to work.
There is also something called PicardTagger which is supposed to use the audio footprint of the file to identify it, but I have no experience with it myself.
http://musicbrainz.org/doc/PicardTagger

HT1926 I was prompted to install iTunes 11.1.4 this morning. It failed (first time EVER) with the comment that 'msvcr80.dll' was not available. Upon searching for that .dll in my computer, I found it to be all over the place! Thoughts?

I've NEVER had a version update fail. I did go to 'Tools' and download for a manual install of this update as the info screen suggested. It, too, failed. After searching for the 'missing' msvcr80.dll on my computer, I found it all over the place!
Ran a malware & virus scan with nothing evil popping up.
Tried going back to a restore point before a previous update and doing the install. It failed.
OS: Vista Home Premium x64, SP2 (and current with all MS updates)
Now I'm pretty nervous re: syncing with ANYTHING-especially my iPod that has all my music I teach from at work.

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

My mouse keeps jumping all over the place and i dont know why!

My trackpad doesnt allow me to fully control the mouse on the screen! it keeps jumping all over the place and i dont knw why! i updated my computer yesterday and it was working fine but by the end of the night it started to not function properly again.

A fairly well known flaw that occurs to some trackpads. See here: http://support.apple.com/kb/TS1449

I updated my iMac to 10.7.3 and about an hour later the screen began to flicker with a gray line on the upper side, and it also flicker green and red small pixel lines all over the screen, mainly green.

I updated my iMac to 10.7.3 and about an hour later the screen began to flicker with a gray line on the upper side, and it also flicker green and red small pixel lines all over the screen, mainly green. The computer froze with these pixels, so I shut it off and restarted it, and there were this green lines everywere. So I turned it off, and the next day I turned it on and it began to work just fine, but suddenly the same thing happened again, and when I restart the computer again there are these green and some red pixels everywere.
I've read 10.7.3 is giving people many problems, but I never saw that it gave one like this. How can I fix this, or what will Apple do to fix this problem they caused me with their update.
Thanks

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

My 920XL ink cartridge leaked all over the right inside of the printer ... can it be cleaned?

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