My Account Email was Wrong
My iTunes account email was wrong and I corrected it, but it didn't correct itself on my iPad or iPhone and now I can't buy anything. I've synced both of them but the incorrect email is still in my account settings on them. How do I correct this? So I may continue to purchase on my iPhone/iPad without downloading them first on my computer!
Go to this Apple webpage, https://iforgot.apple.com/password/verify/appleid, and click on the Forgot your Apple ID link. Customer Support will help you from there.
Similar Messages
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How to remove an old iCloud account from my IPad. The account (email) was on my dad's name and he resently change it and now i can't reset or delete his iCloud account without his password. Please advise on the procedure. Thanks.
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.
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My first apple id is wrong because my email address was wrong!I can not delete my icloud account because my email address is wrong! Help me please
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
IPhone delivering email to wrong account?
Greetings! Just picked up an iPhone over the weekend and most everything is running smoothly...except for one thing...
Just to see how things would go, I added four email accounts to the iPhone...two GMail, one RoadRunner and the one through my work (POP3, non-Exchange, set up here on my home laptop with no problems) I didn't receive any errors during setup or when sending or receiving email...at least none that I can see. As a test, I sent an email from one of my Gmail accounts (from my laptop) to my work email, and the email was delivered to my iPhone...but not to my work account. It was delivered to the "default" account...which wasn't my work account.
Is this how it's supposed to be working...everything delivered to one inbox?
A bit of additional info...I deleted and readded the accounts three times, so it wasn't just a one-time problem. The last time, I deleted all of the email accounts except my work account...and now nothing is being delivered to my work email account, so I have no idea what is going on there.
Any ideas...or education (in case I"m misinformed on how the mail accounts work on the iPhone) would be greatly appreciated.
Thanks.
Message was edited by: snarkwifeAlrighty...here we go.
I have the same result whether I'm on wi-fi or EDGE. I've been on wi-fi all morning and just tested on EDGE before posting this reply. I also confirmed via our webmail access there are indeed, three emails waiting to be downloaded.
All accounts have been deleted except for work. I checked my account settings in Entourage and neither required SSL, so I set the iPhone account's SSL requirements to "Off" for both outgoing and incoming.
I think this might be the problem...but then it would raise another issue. The SMTP server does require authentication, and I entered both my username and password in the Outgoing Mail Server settings. In Advanced, I selected "Password" for authentication...and here's the weird thing...it keeps reverting back to NTLM after I exit out, try to receive and then go back into the settings.
This isn't QUITE driving me nuts yet...but close.
Thanks!
Message was edited by: snarkwife -
I have seral email accounts on my Mac. One does not work on the Mac but works on my iPad and iPhone. The account information was added on the Mac. I keeps rejecting my password.
You don't input the information in manually for iCloud mail. It is automatically set up for you when you sign into iCloud via System Preferences and choose the Mail checkbox. Sign out of iCloud or deselect Mail in iCloud preferences. Open Mail's preferences and choose accounts tab. If iCloud account still exists in the list, delete it. Sign back into iCloud or check the box for mail. The account will be auto created for you.
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email was hijacked and spam/virus link sent out to all of my contacts on wed at 4:21AM..... with the Subject as Rep: My Name or My email address and a link to a web page discussing making money working at home. Could not get into any of my mail, on the web or on Mail on my mac. After a phone call to automated support through Yahoo through ATT, I was given a temporary password and was able to reset my Yahoo password and get email on the internet. I still cannot open my Mail Account on either my iMac or MacBook Pro. I cannot get into Mail, period. My sign in keeps popping up and it keeps telling me that my user name or password is incorrect. I tried my old password, the temporary password and the new password. Nothing is working, I cannot receive or send anything in Mail. Mail is Frozen. If I want my email, I must go to the web and sign into Yahoo Mail.
Help!When you were entering your new password in mac mail for your Yahoo account, you didn't perchance change the user name from [email protected] to just name without the @att.net? I only ask because I've done that, and att.yahoo mail requires a fully qualified [email protected] for access.
In mail, you might click on window on the menu bar, then connection doctor. On the account with the red dot next to it, it will tell you why it can't connect, and if you click on it, you'll be taken to where you can fix it. -
TS3988 How do I get the email account that was in icloud?
Hello, my manager handed me his phone off to resolve it and I restored and updated the iphone without knowing who was the account that was set up iCloud, and now I can not activate the phone. How do I get the email account that was in icloud that was configured on the phone? Starting email already know who is the account
No one can give you that. Ask your manager to contact the previous owner of the device. They are the only one who can help you with this, either by providing the correct ID and password, or erasing the phone and removing it from their account as explained here: http://support.apple.com/kb/TS4515.
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How can I switch my apple I'd email address on my ipad to my gmail account that was associated to another device I own?
I lost the other device so I don't even have it, and I want to terminate the email account I am currently using.settings --> Store --> Apple ID.
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I have an Ipad 2 and are having problems sending out emails in one of my email address. This is a POP3 email Account? I always get a message reading that the email was not sent because the server does not allow relaying. I have no such problem with gmail. What could be the problem and how do I resolve this. Is it about settings?
Richard.Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
My email was deleted and I have long since forgotten the password - plus I must have typed personal information in incorrectly... I can't reset my password (email goes to deceased email account) and I have $$$$ left! What do I do to get access to the remaining dollars?
You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend. -
I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address
Go to http://iforgot.apple.com to get help with your password.
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When I got my upgrade I got a iPhone 4 and the man at the att store helped me set up my phone and when he done my iCloud account he put my email ID. wrong because he spelled my last name wrong I did not notice this until I got home I went back to the att store and they tried to fix it but couldn't 1 they even cleared everything off my phone and set hpnthe apple account with the correct one but it wouldnt fix my icloud either please help I don't know what to do.
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") -
My old email was hacked and my password corrupted. Now I have a new Apple ID but cannot cancel the old ID as I no longer have access to that email address. How do I cancel the old ID and merge my purchases and details with the new Apple ID?
You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’. -
A while back I made a gamecenter account that was not associated with an Apple ID, it was with my email, now my gamecenter account IS my Apple ID. I want to delete it and make a new one, but i can't figure out how. Help!
Since you can't delete Apple IDs and having multiple Apple IDs can cause confusion, what you may want to do is rename your existing Apple ID to the new email (desired Apple ID). That would in effect do what you want, get rid of the old and give you the new.
See "Apple ID: Changing your Apple ID"
ivan -
A email account that was used is now not in use and songs that were purchased and added are bound to this old account from the same computer how do I the purchaser of these songs reclaim the authorization to play and use in my new account. even though account name may have been changed.
Just authorize the computer and retreive them.
Go here -> https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot .
FYI: you should have simply updated the AppleID with new info and continued to use it instead of creating a new one.
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