My account got cancelled because I got a new card.. Please help
So I got a new debit card a few weeks ago, and now today I went to use my spotify, and it said I didn't have an acct, and then I realized I had got an email today saying that PayPal charged back my charge because obviously the one I had on there is now cancelled. How can I get my account back? I have been a premium member for over a year, and have allot of music I don't want to lose. I love using spotify and would like to keep paying, and using it. But if I can't get my account back I probably won't bother.
Thank you for your time, any feed back is appreciated!
Hey there , welcome to the community!
Your account is still here! Are you sure you're logging in with the same information? It sounds like you may have forgot your username and password. You can try going to the password reset page and trying different details until you've found your account.
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