My account has been hacked and someone has ordered stuff from your site in my name. i need to find out some more information for the police. do you have an email adres that i can send my questions to?
They have ordered for just under 100 euros!! i now need to find out more! any suggestions?!
thanks!
You can report a problem with unauthorized purchases > How to report an issue with Your iTunes Store purchase
Change your Apple ID password > Apple - Support - Apple ID
Similar Messages
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What can I do if my credit card has been compromised and someone has used it to buy from the itunes Store?
Wpgjets wrote:
... What does iTunes do to track the ones who steal CC numbers and use them to make iTunes purchases?
What they do is up to them, but loss prevention may include suspending that Apple ID for purchases until such time the fraud is rectified. They may pursue the thief for chargebacks and fines from the issuing bank and take whatever other legal action they deem appropriate. In any event none of that involves you, presuming it's not your job to investigate criminal activity. As long as your payment method continues to be accepted by Apple, you don't have to do anything else.
Changing your Apple ID password once in a while is a good idea though, and if Apple wants to compel you do so you will find out when you attempt to log in here or make a purchase. Be wary of "phishing" and never click on any links in an email that may appear to be from Apple, as authentic as it may seem. This is a popular way of stealing Apple IDs and all that it entails. -
I think my icloud has been hacked and someone is seeing my text messages
I think that my icloud or iphone has been hacked. I think that someone is seeing my text messages that shouldn't be. How can I tell or how do I fix it
Text messages are not sent to Apples icloud so not possible there.
If you are using Verizon's messaging there may be a way to view your text messages from a computer and another device on your account. But you have to turn on Verizon's integrated messaging and the person must have your password to view them from the web.
Good Luck -
HELP my account has been hack and i cannot restore...
hi,
my account has been hacked and i am unable to restore my password. for some reason when i used the token it said an error has accured and contact support... when i clicked on the link nothing happended.
im stressed coz i have received an email that my card has been blocked coz someone has been trying to use it on another account!!!! what is going on with skype security?????? 8 years i had this account and 0 problems
E.you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com -
My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
somebody help us!!
sorry for my some mistake in descussion because i am bad in english.Welcome to the Apple community moonlight94.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
My account has been hacked and my credit card charged by the hacker
My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype. I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.'
So nearly 24 hours later, and still no information either in this forum or via email notification from Skype. Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them. If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars. Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo!
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my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!
Have you contacted your card issuer to cancel that card and changed your iTunes account password ? You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.
First of all
Run windows in safe mode (with network) and change your password on your email account.
Then
run several anti-malware programs (there are many free ones, but not all are trustworthy)
Malwarebyte >> http://www.malwarebytes.org/mbam.php
Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx
Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender
Spybot >> http://www.safer-networking.org/en/index.html
Kasperky >> http://www.kaspersky.com/security-scan
Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350
And when all is clean, change password for your email account again. -
I hear that Apple has been hacked and viruses uploaded into the system. Is this true?
My trusted friend informed me that Apple has been hacked and viruses are being uploaded. Better find out the truth....so, is this true?
Have a read from the New York Times:
http://www.nytimes.com/pages/technology/index.html?adxnnl=1&adxnnlx=1333795205-E mIT8EJSN69/qTw5iqTTxA
Ciao. -
My apple id has been hacked and there was changed an email address for the apple id! so now i don't know which email it is! Please help! There was bought for 50+ $ !
just try to make a new apple id with the same name. because the hacker change the email, so your apple id before is not active or not use.
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firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.
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My iPhone4s has been stolen，and it has been repaired in somewhere！Once the stealer had a new iPhone，I couldnot have my iPhone forever！what should I do？I am inChina，I have call police.But police seem to see it small.please help me，it has been my second lost iPhone4s
There is nothing to do. You have done all you can.
Buy a new iphone.
Buy a different phone.
Do without a phone. -
Dear apple ,
my account base been hacked and when I try to reset by email authentication I don't recieve my mail . Can anyone help me?Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden -
My iPod screen got broken and some water got on it! The screen has gotten darker due to the moisture but otherwise the iPod still works except for the sound! I have no sound anymore! What can I do? Pleas help!
1. Nothing and live with it
2. Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price -
TS3276 I have my email set up, I can send, but I cannot receive mail. What could be wrong ?
I have my email set up, I can send, but I cannot receive mail. What could be wrong ?
SMTP is the protocol used to send mail, where IMAP and POP are the protocols used to receive mail. ISPs can have different servers for these protocols.
In this case, the specified receiving (IMAP or POP) server, or the receiving user and password credentials, are likely incorrect.
What does the Connection Doctor diagnostic tool report?
Mail.app's Window menu > Connection Doctor
To check or change the settings, select Mail.app's Mail menu > Preferences... > Accounts and select the account you need to edit in the left column.
The receiving information will be displayed for the selected Account, with either POP or IMAP shown. Confirm with the ISP that your POP or IMAP mail settings are correct per the ISP's recommendations, as well. And in general, IMAP is preferable to POP, if you have the option of using either of those with your ISP.
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