My account has not updated new prepaid account

opened a new Prepaid mobile added to my account which has not happened also had alot of trouble rechargeing with Voucher because the my account was not showing after number of phone calls to Telstra and being told by robot can't do that ring this number same answer rang again and used a different answer got through to overseas call centre very nice but had np idea what i wanted recharge my prepaid finally someone worked out to recharge with voucher.My problem now is my account still has not updated so I can recharge more when needed???

Hi shooterau,Try phoning Pre Paid on 1258880 and asking for technical support. 

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