My Account Info Change

Can someone tell me how I can have a physical address and billing address in different countries? I live in Japan and I have a US credit card. I want to japan only content but i can not change the country in my iTunes account without changing the address for which my credit card is attached too and of course I can't do that since the card is a US card.

Your account ID is usually your email address.
Where it asks you to login, there's a button that says "Forgot Password?" Click it, and it will take you to the password recovery webpage (called iForgot, funnily enough).

Similar Messages

  • Can't make iTunes purchases, it keeps telling me my account info changed!

    I've been trying to purchase from iTunes for over a week and everytime I try I successfully log in with my password and then click on the album to buy. It then goes to my billing info where it asks for my credit card security number which I enter. Then it loops me back to my login info and I have to repeat these steps over again which gets me nowhere.
    I haven't changed anything on my account info, my credit card is the same. The only thing I can think of was that I used a gift card for my last purchases and have $.14 left to use. Would that be intefering with my purchases? I don't know how to get rid of or use up that last bit of money. Any tips on this would be appreciated.

    You will probably need to email the iTunes team:
    http://www.apple.com/support/itunes/store/email/

  • "Account info changed" Loop when purchasing iBook

    I am trying to purchase a photo book, but after the book is assembled I get the message '"Your account information has changed.Please review your billing information and approve it."  Which I do--although account info has not changed-- but am then sent back to the beginning. The 85 page books is reassembled, and I get the message again.
    Any tips on how to get out of this loop? It has not happened before and I have created and ordered many books over the years. My iTunes and other "1-Click" purchasing applications are not affected.

    I am re entering it AGAIN... { this will be the fifth time today, and the eighth over all}
    I went to the Apple Store site, and to the "my info" site and re-entered all my information both places. I then re-assembled book (this takes about 15 minutes, over 500 photos in 85 pages), got the same message, clicked Done after re-entering it for a 3rd time, and had to start again. Although I noted that this last time it still didn't save my shipping preferences (resets it to Express, not standard..)
    One- Click is always selected, although I do make a point to re select it each time.
    It is now reassembling....lets see if the 13th time is a charm.

  • Account info changes?

    Every time I try to change my billing info to purchase new songs, it keeps bringing back my old info. How do I change my info and save that info?

    I was having the same issue as everyone and I think I found the answer. I was stuck in the continual circle so everytime I click continue it would appear to attempt loading in the back and then give me the same question "You have updated your profile..." Well, I figured since it steamed from me updating my profile information that I will just change it again. I went to itunes on my computer...not my iphone... and changed the email address associated with my account. I have a couple so this was an easy switch. Then I went to my iphone and logged out of the app store and logged back in with the new email address. Viola, everything is working again. I can update my apps and also purchase new ones (which I could do neither before) Simple enough fix and I hope it works for you too. Good luck!

  • User's Mail account info changed

    My wife just called me at work with a bizarre Mail situation. Our iMac at home has 2 user accounts, mine and hers, and each has Mail configured for our own individual e-mail accounts, reasonably enough.
    My Mail account is a full .Mac account. Her e-mail account is an e-mail only .Mac account, with her own e-mail address, obviously.
    This morning the power went off and the computer with it. When she restarted, she logged into her account and got my e-mail. And when she checks the account details it is indeed configured to receive my mail.
    For the time being I've asked her to use webmail until I get home to take a look. Could this have something to do with the upcoming .Mac changes? How could a power outage switch Mail accounts?

    Now that I've come home I can guess roughly what happened. The power outage must have caused one of the Mail files--preferences or something--to become corrupt, and so the account didn't show up when Mail started.
    Now, my .Mac settings are in her system preferences. So Mail, being friendly and accommodating, must have automatically created a .Mac account for her when it found no other accounts configured in Mail and since my account settings were in system preferences, it was able to do that no problem.

  • Account info change without permission

    well, i know its a bit old, but some guy just got into my acc, and changed the e-mail, than the password, now i cant even try to search for my acc 'cause it wont find nothin' i got some prints well just came back with this because a friend of mine said that i could recover my old acc on a game that i used to play a fully maxxed out village, and than i stopped playing.... but now someone told me that

    ohh just for u to know i tried to do this imediatly but, i could cause i didnt know the e-mail that the putted, and cant awnser the security questions

  • I can't change account info.. Remove a credit card from account settings

    I have followed the steps to change my account info.  But every time I delete the data. It comes right back. I've been messing with for far too long...I'm about to give this iPad flying lessons..

    How did you create the account ? Unless you follow the instructions on this page when creating an account : http://support.apple.com/kb/HT2534
    then card details will need to be entered before the account can be used to download any item from the store

  • How do I change my iCloud account info so my husband and I can link calendars?

    How do I get my iTouch to link calendars with my husband's iPhone?  My iCloud account info automatically lists my Apple ID, but his phone lists his Apple ID from work.  Do they need to be the same, and if so, how do we do that when the field is greyed out and unchangeable?

    Thee if the gray indicates that there a Restriction set that prevent changing accounts. Go to Settings>General>Restrictions.

  • Why can't I change my Nickname or Reviews/Ratings in iTunes Account Info Settings?

    Hello,
    I was messing around some more in iTunes, and went to the iTunes store to change some of my Account Information.  I successfully changed my email and payment info under the heading "Apple ID Summary" ...but I had some issues editing my information in the "Settings" section.
    I will explain what happened, or did not happen, briefly.  My question, for lack of more specific words, is, why will iTunes Store not follow through with these commands?
    All follows in the iTunes Store > Account Information > Settings:
    1)  I clicked on the link "Edit Nickname" so I could change it to something more "mature" (as I made this name when I was about 17 years old).  This link took me to a different screen within iTunes Store, where I typed in my desired new Nickname in the appropriate space.  However, when I clicked "Submit," the screen simply did nothing.  No error message, no successful change, nothing at all...it just stayed the same.
    2)  I tried also to edit the "Reviews and Ratings" history by clicking on the "Manage" link.  This link also led me to a different screen, showing two ratings I had made for games/applications on my iPod touch.  I tried to click the "Remove" link next to each review.  Again, nothing happened...no message at all, the screen simply stayed the same.
    Again, I appreciate any help.  Thanks!
    --Bobby

    Apparantly not, and here is the extremely unhelpful reply from Apple support I recieved;
    From Support,
    I understand that you want to change your nickname of your iTunes Store account. I am sure you are anxious at this time and I will do whatever I can to help you right away.
    Jeff, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
    To update your billing address or credit card number, follow these steps:
    1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
    http://www.apple.com/itunes/download
    Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
    2) Click this link:
    iTunes will automatically launch and the sign-in dialog will appear.
    3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
    4) On your Apple Account Information page, click Edit Payment Information
    Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
    5) When all of the information is up to date, click Done.
    When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
    Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
    I hope that you will find this information helpful. I will be glad if you let me know that my email reached you in a right spirit.
    Our customers deserve the best and our aim is to ensure that each and every customer of Apple must be happy and satisfied. If you have any questions or concerns in future, please let us know so that we can help you better.
    Thank you for being a part of iTunes family. We are glad to have you as our customer.
    Have a great day!
    Sincerely,
    Now, tell me how that helps at all. They almost directly change the subject,....Jeff, we understand you need to change your nickname....next sentence is telling me how to change my billing.
    Also, i went through the process of changing billing and other info, which of course, didnt do ANYTHING to help change the nickname.

  • The credit card info on the account has changed but for some reason there is no option for me to make the changes.  In addition, cloud has stopped working and all other programs that need to be updated cannot be.

    the credit card info on the account has changed but for some reason there is no option for me to make the changes.  In addition, cloud has stopped working and all other programs that need to be updated cannot be??

    Make sure that EVERY DETAIL is the same in every place you enter your information
    -right down to how you spell and punctuate the parts of your name and address
    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -email address https://forums.adobe.com/thread/1446019
    -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

  • HT1918 I have$.08 that is eight cents!! Left in my account and can't get rid of it to change my account info to another country. How can I do this???

    I have $.08 eight cents left in my account and can not get rid of it to be able to change my account info, what do I do???

    You'll need to contact support for further assistance.
    https://expresslane.apple.com/GetproductgroupList.action

  • Changing mail account info

    the good news: the iPhone automatically implemented all my account info from apple mail the first time I activated & synced it. great!
    the bad news - I need to use a different outgoing mail server - I can't send mobile mail from the same server I use for my desktop mail ...
    so how can I change the account info - to put in a different outgoing mail smtp dealie?? there doesn't seem to be a preference setting the way there is in apple mail...
    thanks..
    W

    am having a dickens of a time with this - when I first got the iPhone a week ago, I could receive all my mail easily but had a problem sending.
    so I deleted the account, put it in all over again (as correctly advised on this thread), and now I have the send part working fine but I currently can not receive messages!
    I have double & triple checked the settings - can't figure out what's wrong - will probably call Apple Care...
    thanks!
    W

  • CHANGE THE PHONES ACCOUNT INFO FOR ITUNES

    How do you reset the account info on the phone as I signed in with my .mac account and now won't let me put music on phone because my mac is registered under my other email account. Thanks

    Sign in with the correct account on your computer, then sync your phone.
    "When you sync your iPhone or iPod touch with your computer, the account last used to access the iTunes Store from the computer is synced to the mobile device for use in the iTunes Store from the device as well. This same account is used for the App Store as well. This account will be used on the device for both stores until you sign in from your computer to the iTunes Store with a different account, and then resync your mobile device with the computer."
    Read more here: http://support.apple.com/kb/HT1311, iPhone and iPod touch: Changing the signed-in iTunes Store account.

  • HT204053 I have changed my apple ID, but the account info on iCloud is still showing my old ID. How do I change the account name/ID for iCloud?

    I have changed my Apple ID but the account info on iCloud is still referencing the old ID. How do I change the iCloud account details?

    If you simply renamed your ID, you can go to Settings>iCloud and tap Delete Account.  This will delete the account from your phone (but not from iCloud) as well as any synced data.  But provided you are signing back into the same account (just with a new name) it will be synced back to your device when you sign back in.  Then set up your iCloud account with the new ID name and turn syncing back on.  If you have photos in your photo stream album that are older than 30 days that you don't have anywhere else, you will need to save these to your camera roll before deleting the account. To do this, open your photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos to select them, tap Share, then tap Save to Camera Roll.
    If, however, you are changing to a new ID you'll have to delete the account, create a new account with the other ID, and migrate your data to the new account.  To do this, first go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your iPhone.  After everything is turned off, scroll to the bottom and tap Delete Account.  (Be sure to save any photo stream photos to your camera roll prior to deleting the account, as mentioned above.)  Next, set up a new iCloud account using your new ID, then turn syncing for your data (contacts, etc.) back to On.  When prompted, choose Merge.  This will upload the data to your new account.

  • I forgot the answers to my security questions so I went to my account to change them, but the email account they send the security info to no longer exists and I don't know how to change it. Can anybody help me?

    I forgot my answers to my security questions so I went to my account to change them, but the email accout that they send all the security info on how to change them no longer exists and I don't know how to change that email with knowing my security question. Can anybody help me?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122370)

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