My account is 99% full and won't let me delete pictures/emails to make room.

When trying to delete, a box pops up and says we have exceeded our quota. I am trying to delete pictures/emails to make room, but it won't let me. If I am over quota shouldn't it be happy I want to delete things and let me?

Move all good emails that you wish to keep out of Inbox into suitable folders for organising mail.
Right click on inbox and select 'compact'
Right click on Deleted folder and select 'Empty Deleted'
Right click on Deleted folder and select 'Compact'
Now try to delete some emails.

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HT1689 I deleted songs on my iPod that are still there and won't let me delete them again

I deleted songs on my iPod that are till there and won't let me delete the agian. What should I do?

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try syncing with iTunes
- Restore from backup

My phone downloaded photos from my computer and won't let me delete them. What can I do to get rid of the photos but not erase everything else?

My phone downloaded photos from my computer and won't let me delete them. How do I rid of the photos without wiping my phone?

Hi the beholder,
If you used your computer to sync the photos to your iPhone, that is how you will remove them as well. Click on the article for complete details. I've highlighted the key information here for you.
Sync photos to your iPhone, iPad, and iPod touch in iTunes - Apple Support
https://support.apple.com/en-us/HT201313
Delete synced photos
In iTunes, locate and click on your device.
Click Photos.
Choose "Selected albums" and deselect the albums or collections you want to delete.
To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Learn how to delete photos and video synced from iTunes when you can't access the originals.
Have a great day!
- Judy

My mail 3.6 (Mac OSX 10.5.8) lost its 'trash' folder and won't let me delete msgs.

My mail 3.6 (Mac OSX 10.5.8) lost its 'trash' folder and won't let me delete msgs.

Good news, thanks!

For some reason my phone is using another number and won't let me delete the number and select my own numbers. Any reasons why

For some reason my phone is using another number and won't let me delete the number and select my own numbers. Any reasons why

Are you talking about iMessage?

I have an I pad 2 and I down loaded pictures from my old laptop onto it the problem is that it has duplicated my photos and won't let me delete them. It's using up a lot of my memory.

I have an I pad 2 and I down loaded photos from my old lap top onto my I pad the problem is that it won't let me delete them as they were duplicated when transferring and are using up a lot of my memory. Don't know how to sort this.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

ICal keeps sending alarms for past events and won't let me delete items from calendar, I hit delete but the event just keeps multiplying on my calendar?

iCal just started repeatedly sending me alarms a couple of days ago. I thought deleting the event from my calendar would help but it won't let me delete them, they just keep multiplying in my calendar. Help please

Hello again,
Well I seem to have overcome the problem, but not easily, and not by identifying the cause. I don't like that I don't know what caused the trouble. I make no guarantees, but this is what I did (on an iMac with Snow Leopard 10.6.8). Be sure to create backup copies of your files first:
[Note: before you do any of this, you may want to try running Disk Utility program (found in Applications/Utilities/) and run the "Repair Permissions" option. See if that solves anything, but it didn't for me]
a) I exported my iCal as an archive: Menu item, "File/Export/iCal Archive...". This won't likely do you any good, though, as something was wrong with it and I could not re-import it. But try anyhow.
b) After backing them up, I deleted the folders and contents inside the Calendars folder: "Users/<your user name>/Library/Calendars/<subdirectories>". To create a backup, right-click on the Calendar folder and choose "compress Calendars" from the pop-up menu. Then drag the folder contents into the trash.
c) After creating backup copies, delete (drag into the trash) these preferences files found in "Users/<your username>/Library/Preferences" (the slashes delimit the folder names):
Users/<your username>/Library/Preferences/com.apple.iCal.plist
Users/<your username>/Library/Preferences/com.apple.iCal.helper.plist
Users/<your username>/Library/Preferences/ByHost/com.apple.iCal.helper.<some convoluted hex number>.plist
d) Restart your computer;
e) Launch iCal and reimport the individual calendar files you exported earlier.
Hopefully all is well.
Let me emphasize again that you will not likely succeed in reimporting the calendar archive. In the first place it likely contains corrupted data that caused your trouble in the first place. So you will need to import the individual calendars that have been exported. Be very certain to export these individually first.
And if you want to make doubly certain, then copy and paste some of your important and key events into a TextEdit file and save that file in case you don't succeed.
Perhaps you subscribed to some online calendar? If I recall correctly I had imported a calendar when the World Cup Soccer series was happening; I speculate that might have contributed to the issue. I wish I could have found exactly what caused the trouble. It may have been some older, less compatible format that was retained through a series of Mac OS updates.
Good luck.

I changed my iCloud account ID but my new phone won't let me change it. It keeps asking me for for my old ID password and won't let me delete the account unless I turn off the find my phone feature. It won't let me do this because it will not accept my ol

I changed my ICloud account ID but my new phone won't let me change it unless I put in my old password and turn off the find my phone feature. But the phone will not recognize my old password. Can someone help me?

New iPhones don't come setup with an Apple ID/Password. What you're experiencing is called Activation Lock, & unless you know the original Apple ID/Password that was originally used to first activate this phone, you won't be able to reactivate it.
You can login to iCloud.com, from any computer, use Find My Phone to locate & erase the phone. But, you'll still need to know the original Apple ID/Password to reactivate it.

I'm not receiving emails but can send. The message I get is The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete

I deleted lots of emails. I compacted the file. I emptied the trash. I rebooted. I deleted more emails. I rebooted. Nothing worked. Space left is approx. 50%. Pls help.

is this an IMAP mail account? If so
Tools menu (alt+T) > account settings > server settings and set expunge on exit.
What version of Thunderbird do you have?

'Storage full' but won't let me delete photos???

My storage has been full for a while so I plugged my phone into my computer to transfer photos over...long story short my laptop crashed in the process so I can't try this again but I know that I cleared up a ton of space on my phone after syncing the photos and deleting a bunch. However, my phone now insists on filling the free space with random photo albums from my computer and music that I don't want on my phone, so I still can't take any photos. It doesn't give me the option to delete these albums from my phone, either. I even deleted a bunch of apps I didn't really want to delete in order to clear up space but it just filled it all up with old random photos again. I was going to disable the photo stream but I'm afraid I'll lose all the photos saved to the cloud? I'm going on vacation in a week and want to be able to take photos!

If the photos were created on your iPhone you can directly delete them. If the photos were synced from your computer and you can't delete them on the phone. You have to sync with iTunes on computer. You add a new EMPTY folder and sync the empty folder to your iPhone at the "Photos" category.
[I want to show you the screenshot, but i can not uplaod it.]
Actually photos will occupy most capacity of our phone space. we want to keep the photos always and don't want to delete them. however, i would like to reduce photo size to free up our iPhone capacity

Mail: unable to connect to my SMPT server? Also new Mail Account defaults to iMap and won't let me change to Pop?

Dear All,
I've been with the same UK internet and email provider for years and they've given me solid and reliable service. I've worked my way through the Apple Knowledgebase checklist and tests and proved that my isp/esp is working normally so the problem has to be with Mail.
I fiddled about trying to create a Mail Account on my late 2011 but-new-to-me MacBook Pro a couple of days ago and, it might be completely unrelated and simply a coincidence, but since then none of my devices, Iphone 4S, Powerbook G4, iPhone 3G, the MBPro can send email using Mail.
Whenever I try I get prompted for my password but when I enter it says it's wrong but it definitely isn't because I even changed it this morning through my isp/esp and it worked and I then changed it back again to my correct password and it works also to get into webmail that is, not via Mail.
When I run Mail\Window\Connection Doctor and check the status it shows Mail is unable to connect to server but that it can connect to the internet. I get the following message: Trying to log in to SMPT account failed. Try to verify that username and password are correct.
Now, whenever I try to create a new email account on MacBook Pro Mail keeps defaulting to iMap and wont let me change it to Pop which is what I need.
Does anyone have any ideas?

Dear All,
I'll finish off this thread in case it's of use to anyone else in the future.
I couldn't get the email pop account to recognise my sign-in even though I've been using it continually and without problem for the last several years. It's always been BT and Yahoo so it's more likely to be the fiddle about I did on my temporary, pre migration user account that caused the hiccup.
In th end I had to create another pop account which I was able to once I'd migrated my settings from my PB G4 to the MB Pro. Unfortunately this didn't merge the numerous email folders that I'd created previously in Mail but I still have them on the PB and I believe they can be transferred manually which is what I will do.
Thanks for everyone that took the time to help.
K

Account Balance too high and won't let me make any...

All of a sudden couple weeks back I was seeing $4.26 million in my Skype account although I recharged my account with $5.00. And it is still showing up on my Skype account and it's still a mystery. However, the biggest challenge that I am having as of now is making calls from Skype which have come to a stand by since I cannot make any outgoing calls wherever it is chargeable. Not sure what happened but since I started seeing this huge credit balance on my account, my outgoing PAID calls seems to have been blocked. There is no customer service no that I could reach out to, but I need this to be resolved at the earliest. Also I didn't utilise all of my balance so not sure where did that balance vanish. I would really appreciate a quick response. Thanks, Sandi.

sandi.bagchi wrote:
However, the biggest challenge that I am having as of now is making calls from Skype which have come to a stand by since I cannot make any outgoing calls wherever it is chargeable. Not sure what happened but since I started seeing this huge credit balance on my account, my outgoing PAID calls seems to have been blocked. Also I didn't utilise all of my balance so not sure where did that balance vanish.
Hello and welcome to the Skype Community!
Your account shows that you have used up your last credit purchase made on 08/02/2014. To be able to make calls again you'll need some more credit. I'll check out the other aspects and advise.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Itunes crashes with no crash report and won't let me delete the app...

If noone can help me I may seriously lose it...
Mactel user with recent crash issues with itunes...crashes consistently about twenty to thirty seconds after opening and offers no crash report...downloaded appzapper and when I try to empty my trash bin I get the following message which I suspect may have something to do with the crashing:
The operation cannot be completed becasue the item "ituneshelper" is in use.
This was happening with 7.0 and now with 7.1...any ideas??
Thanks in advance!
20" Mactel Mac OS X (10.4.6)

Look in /Library/Logs for a file named itunes.crash.log.
IF you see that file, email me a copy, and I'll take a look at it. Please also include a link to this Discussions thread.

I can't delete a page in Pages. In Thumbnail is grouping pages together and won't let me delete it from the group

How can I "de-group" pages in Pages. I want to delete a blank page, and it refuses to let me.

This answer applies to Pages 4/iWork '09 or earlier. I don't use Pages 5 often enough to understand how it handles pages in the sidebar in 5.2.
Pages doesn't "see" a page as you & I do. Pages sees logical pages, separated by section breaks, rather than physical pages. You can see this by showing thumbnails, View > Show Page Thumbnails, & then clicking on a page thumbnail. The yellow border around groups of pages shows the logical page. You need to insert section breaks before & after the physical pages to separate them.

Tried to delete an email and got message "The folder Trash is full, and can't hold any more messages. To make room . . . . " but the trash folders are empty!

Trash folder is empty.
Same problem trying to delete messages from 'sent' folder
Problem continues after computer restart.

Compact your folders. Deleting a message marks it for deletion and hides it. The disk space is not freed up until folders are compacted.
Using the Compact command under File does all floders. You can right clcik a folder and select Compact to do just that folder.
Compacting is a normal maintenance item and should be donr regularly.

My account is 99% full and won't let me delete pictures/emails to make room.

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