My account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?
my account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?
I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.
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I have upgraded itunes on m computer to 10.5. When I connected my iphone to the computer I was told that ios 5 is ready to be downloaded, and that I should back up my iphone before doing the download. I did. Now I want to get my iphone back on and it just can't . The screen lights up, i select language and network but it tells me that my phone cannot be activated because the activation service is temporarily unavailable. what do i do?
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
Hi There!
We have 4 Adobe CC accounts that we currently pay per month. Is it possible to pay it forward? When I create a new Adobe CC account I see it as a "prepaid option".
Our annual subscriptions expires on December 16, am I supposed to just order 4 new subscriptions with prepaid credit payment?
Thanks and best regards,
EgonWhat you need is merged help.
You generate a parent and all the child projects. You always install the parent and then whichever child projects you require. The TOC, search and index automatically adjust. See the pages on my site.
Note though that many people take another view to your Product Development. Show all the help and then people see information about something and realise they need it!
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
When I tried to restart my computer, FaceTime will pop-up and a warning message The document “IMG_3054.JPG” could not be opened. FaceTime cannot open files in the “JPEG image” format. I tried to clike OK but this worning message keeping pop-up and I can not quit FaceTime. So that I can't turnoff or restart my computer.
Can someone help?The next time that happens, try this keyboard shortcut.
Command + Option + Esc
That way you can "force quit" the Facetime App. -
I close the textedit programme , open Pages, click on the 09 pages file to be opened and the message "The document “7-09 receipts” could not be opened. TextEdit cannot open files in the “Pages document”
What's this??? How do I open the pages doc??? KalavatiYou have obviously not done what you think you have done.
You have tried to open a .pages document in TextEdit which can't read them.
If you are confused which program you are in look to the top left of the menu.
You can either drag the .pages file onto the Pages icon on the Dock, open it from within Pages' Open dialog, double click on it or right mouse click > open with.
Peter -
I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?
If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD
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I am traveling with a new computer and do not have my software (Acrobat Pro) to load but hoped I could do so with my serial number
Hey,
Do you have access to the internet?
You might visit Adobe website and download Acrobat pro on your system.
Then, you can use your serial number for activating the software.
Regards,
Anubha -
InCopy CS4 and InDesign CS4 cannot open file at the same time!
I have 2 editors that make changes in my indd file. The one editor is able to open the file concurrently with myself (i'm in indesign) just fine. But when the other editor wants to open the file....I cannot open the indd file and vice versa. We are PC based.
shaneYes, we are all working on the same server.
And Yes on the Editor A / scenario 1 (Designer opens file and Editor A opens file concurrently). works fine.
Editor A closes out of Incopy and so does Designer. Editor B opens the file and Designer tries to open the indd file and now the designer gets the warning: Cannot open document. You may not have permission or the document may be open already. This is the same error if the Designer opens the file first and Editor B tries to open it while the designer has it open.
Editor A and B are able to have the file open at the same time no problem.
Also this happens to all indd files that Editor B tries to open. So it is not linked to a problem with the file.
one other note: on the server just above the indd file...when Editor B has the indd open in InCopy... a 'temporary' Indesign Lock File appears.
shane -
I just bought a new Macbook, and I tried transferring my Photoshop CS4 and Bridge to my new one via my external Hard Drive. It's worked in the past (I did it when transferring my desktop to my laptop), but this time, I am unable to open or edit RAW files. Bridge won't even allow me the option of "Camera Raw Settings" when going under "File".
I've tried searching for answers to my questions through these forums, and the closest I have gotten is that I need to download the updated Camera Raw plug-in, and I can't find it. Also, I need to download the update to the DNG or something like that, which I did, and that still doesn't work. I've extracted and refiled my RAWs to DNG's, and they will still not open in either Bridge, nor Photoshop. So, now I'm feeling helpless and I'm getting very frustrated at this point.
I shoot with a Canon 7d in RAW format. I've done this for years, and my computers have opened them with CS4 since I've had it.
I appreciate any and all help, thank you!"Moving", copying, transferring or migrating Adobe applications is to be avoided at all costs.
Always install from the original media, from scratch, then apply all updates available all over again. The Camera Raw plug-in, for example, is buried deep inside your root level Library.
Your best course of action is to uninstall CS4, download and run the Creative Suite Cleaner Tool and re-install CS4 as per the previous paragraph. -
Upon trying to open FIREFOX, the screen displays a blue PANDORA RADIO radio screen and does nothing else and I cannot use my FIREFOX. This the rusult of ADD-on for my google home page. I am assuming that this is some kind of virus or malware that came in with the "PANDORA" add-on...the result is that I can't use firefox anymore???????
Hi Panamark,
The problem has been resolved for me. I am a little fuzzy on how it got fixed.
I only have 3G, so I think I went to the library to use wi-fi.
I think I just deleted the stuck apps, and the downloaded them again. You do not have to pay again when you download a previously purchased app.
It is now August, and fortunately I have not had any stuck apps lately.
As you may already know, you cannot download an app over 20 MB via 3G.
I have the Kindle app also. No new updates lately. I only bought one thing using Kindle. It was a guide to iPad that was only $1.99 or so, but it did not really have anything that cannot be found in normal free Apple guide.
I have borrowed an ebook from the library using Overdrive app. You can choose the ebook version from Kindle.
I don't have any weather apps.
Let me know what happened when you get the chance.
M -
I've just installed Mountain Lion on my Macbook pro and cannot now open Preview. I've partly solved the reading of PDF documents by installing Adobe Reader, but Preview is also stalling the log out process. Any suggestions how I might solve this annoying trait would be most appreciated. Many thanks.
vidaiow wrote:
Have just tried force quiting Preview via the Dock and reopening a file and it worked . Hurrah !. Thanks for your help.
Just an FYI, normally you give the 'solved' award to the person who gave you the answer, not to yourself. -
HT1338 Why I cannot open Mai and send mail via yahoo?
I now cannot open my mail and send mail. I try sending photos and It says yahoo server is not available
There shows as well MF Message Error Domain error 1032.
No idea please help.
ThanksIf the app doesn't work, try removing and then re adding your mail info. Sometimes Yahoo gets their wires crossed and starting over is usually the only way to fix it.
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Cannot open files and dirs with spaces from most qt-based applications
Hello,
I noticed that I can't open any file or folder that have spaces in the path because an error pop-up appears stating that there is no such file or directory, the error includes the full path but it's "urlencoded" in the sense that spaces are replaced with "%20".
I experienced this behavior in most qt apps: clementine (open containing folder of a song), retroshare, calibre (try to open a book or its folder). Everything works with gtk: pcmanfm, firefox.
I tried changing the default file manager with xdg-mime (switched from pcmanfm to qtfm) but the result's the same. It really seems that qt is trying to open a urlencoded path and xdg-open produces the error.
Any idea? qtfm works, even if it is a qt application, maybe because it's qt5?I've used, for this, 3 languages on local-gen
on my config
pt-br
pt-br
en-us
On my tries, the spaces, on real, were "language symbols" thar are incompreensible to my current language, and, turns into inacessible -
Hi Experts,
We are extracting data from R3 and we have an problem with this error message
Cannot open file </data_work/shuttle/ab.dat>. Please check its path and permissions.This problem occurs everyday but with different jobs. One day the job runs fine and sometimes fails with this message. All permissions to the file are fine its so intermittent with these jobs that we unable to source the problem. Also after the problem occurs when you re run the job it runs fine.
Its also hard to re create the issue. BUt happens pretty much every day during our production schedule
Does the job server fails to read it??
We are using DS 12.2.0.
Hopefully I've explained it properly
Appreciate your thoughts on thisHow are you tranfering the file? Shared directory? What about trying with the FTP server method?
(You need an FTP server on your SAP machine.., IIS for Windows, ftpd for Unix)
This way the FTP protocol would take care of the transport to your DS machine.
An advantage is that with the FTP method you can put retries into the DSConfig.txt file.
1571986 - Error: Data Services FTP transfer for ABAP integration is giving error "Data flow <data flow name> FTP could not transfer file" while running an ABAP - Data Services
Section: Key:
AL_Engine FTPNumberOfRetry
AL_Engine FTPRetryInterval
Norbert -
I have a computer running windows vista that I pay per month for photoshop, I want to use photoshop on two other computers I have, not that it matters but they are both identical hardware wise, and software one runs xp and the other runs vista, I can upgrade but I am not intrested in other os. When I attempt to download I am told that my os is no longer supported. Now i know that I could find an offline version and should be able to get it installed but im not sure of a safe site that provides the iso or install exe. I want to use the other two computers because they have touch interface early computer/tablet highbird. thanks in advance.
Michaelt65951582 I am sorry but you will need to run at least the minimum operating system to use Photoshop. You can find the system requirements at System requirements | Photoshop. I would recommend upgrading to Windows 7 or later. You may find that your computer can support the more recent operating system depending upon the hardware installed.
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