My account is being charged and i have no membership

Who do i talk to to get this resolved. I need to talk to a live representative.

I did check the Email registered here as well the billing portal, you have a customer number but you do not have any Adobe product, no charge is being taken from you either.
Please provide the details that I have asked for through personal messaging, in case after the investigation no charge can be found to taken , you should dispute the amount with Bank.
Regards
Rajshree

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I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

I have been sent an email from secure@icloudsurveillanceteam.co.uk telling me my account is being locked and i must follow the link to update my security details is this a scam ??

i have been sent an email from [email protected] telling me my account is being locked and i must follow the link to update my security details is this a scam ??

Unlok imel******
بتاريخ 2014 8 1 18:42، كتبها "Apple Support Communities Updates" <
[email protected]>:
<Edited By Host>

CANCELLED ACCOUNT- STILL BEING CHARGED, CAN'T CANC...

Hi, i cancelled my skype account in september and still have the email from skype verifying i cancelled. my credit card IS STILL BEING CHARGED and i cannot cancel my subscription. i get an error message. PLEASE HELP!!! Terrible non-existent customer service!

Hey there , welcome to the community!
Don't worry, your English was perfect! ;)
Contact the accounts team through the online contact form and let them know what's going on so they can cancel your other account. If you receive an automated reply directing you back to the community, just reply to it and you should hear from a representative within 24-48 hours. Now since you didn't receive a reply last time, let me know the case number of your new case you are about to make and I'll escalate it to make sure it gets to the right team! :)

HT1918 why is my credit card being charged when i have money from an itunes card

why is my credit card being charged when i have money from an itunes card

When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
Just contact iTunes uspport with this link and they will revert the charges to the gift card:
http://www.apple.com/lae/support/itunes/contact.html

I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps!

I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps! Does anyone have an ideas about what I could do, to prevent all my things deleting, because I won't be spending more money on apps that I have already purchased once!!
Thank you,

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

MacBook Alum battery heating up while being charged and used

MacBook Alum battery heating up while being charged and used at the same time.
Is this normal? Or is it only mine? :S

The battery itself as in the bottom left side of the notebook or the white magsafe adapter that is actually plugged in? Either way, it is supposed to get warm unless you are talking burning hot on fire. Then of course it is a little too warm.

HT1206 Can I have in one iphone 5 music from more than one itunes accounts? My daughter and I have our music in the same pc. She and I have iTunes accounts. I have not been able to load in my ophone with my itunes acct music that she purchased in her acc

Can I have in one iphone 5 music from more than one itunes accounts? My daughter and I have our music in the same pc. She and I have iTunes accounts. I have not been able to load in my ophone with my itunes acct music that she purchased in her account. I have not been able to do this. Thanks

iTunes Match is not sharable across Apple IDs. The best way to get the music on her iPad is to leave hers signed into her Apple ID on the iTunes Store and sync via USB.

HT5654 Hi my wife has a 2008 iPod Touch which has not been used for at least 5 years. It will not charged and I have tried to carry out a DFU with out any result. Any ideas please?

Hi my wife has a 2008 iPod Touch which she has not used for approximately 5 years. It will not charge and I have tried to carry out a Device Firmware Upgrade to no effect. Can anyone please help?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

How can I turn my iPad on? It was being charged and then it is turn off and I am not able to turn it on again

   Thank you very much in advance for your help!
   I cannot turn my iPad on. It was being charged and it was working as it always work. Then, I tried to use it again and it was like turned off. I tried to turn it on again by pressing the bottom on top of it, but it is not working at all.
   Please, help me!!!
   Thanks again,
   Tere

Hello TereV
Try doing a reset on your iPad by holding the Sleep/Wake button and Home button for ten seconds and release and you should see the Apple logo come and power on. Check out the articles below for further troubleshooting options.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Regards,
-Norm G.

How do we change itune and icloud accounts? My wife and I have seperate accounts but she cannot access hes, only mine. This causes many issues like facetime, text etc. Do we have to reset her devices and start fresh?

How do we change itune and icloud accounts? My wife and I have separate accounts but she cannot access hes, only mine. This causes many issues like face time, text etc. Do we have to reset her devices and start fresh?

I think this may be the answer.
http://support.apple.com/kb/HT5621

I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?

I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?

What IP does your iPad show as having?
Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4

HT1476 my iphone is not charging and i have tried different outlets adapters and cords also it is dead so i can not turn it back on to do anything and i need help soon so what should i do

My iphone is not charging and i have tried different outlets adapters and cords and it is dead so no one say anything about going to settings or anything like that

Take it to an Apple Store genius bar

HT1414 my ipod wont charge and i have used different chargers for it is it possible to reset it while its dead?

my ipod wont charge and i have used different chargers for it is it possible to reset it while its dead?

I do not know what you mean by charger. Cable?
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My account authorizes 5 devices and I have 4 each time I try to load the 5th it is rejected what is the solution

My account authorizes 5 devices and I have 4 each time I try to load the 5th it is rejected what is the solution

One of them may be authorised twice or you may not have removed an authorisation from a previous device.
You can't de-authorise just the computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes.

My account is being charged and i have no membership

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