My account is gone and no record of my purchasing adobe acrobat 9 a few years back

I purchased adobe acrobat a few years back and am now having trouble with my program malfunctiong. I went to the adobe web site and My Acounts and it no longer exist. I set up a new account and tried to register my product but they wanted a serial # and I no longer have i. I tried to get on the chat line and was unble to get on. The chat line directed me to this site. I HAVE NOT TRIED TO CALL SERVICE YET B ECAUSE THE LEAVE YOU ON HOLD FOR SO LONG. Can any one help me?

I am sorry KJerry but you will need to contact our support team. To much personal information will need to be exchanged to possibly resolve your difficulties in a public forum. Did you try contacting chat support at http://adobe.ly/yxj0t6? You may also want to try a different web browser if your current browser is unable to initiate the chat session.

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I purchased a full version of adobe acrobat a few years ago and my old computer broke down. I'd like to transfer the adobe acrobat I had installed in the previous laptop to my new one

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You don't transfer it. You install it and use the serial number from the original to activate it. You might be able to find your serial number in your Adobe account online if you registered the software when you previously installed it. You can download the software thru the page linked below.
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you have problems you should post in the forum that is dedicated to issues with installing Acrobat. Acrobat Installation & Update Issues

Opened ical and all my events were erased and all my calendar accounts were gone and it will not allow me to add new events or new accounts

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Hi John,
Thanks so much for wading in. I did exactly what you suggested - glad you gave me the hint about how to access my library files. There was only one document that seemed to have anything to do with cache, and that was called Calendar Cache. (I've attached a screen capture of all the files incase I should have deleted something else as well.) I deleted Calendar Cache then restarted iCal, but after updating I was still unable to add new events.
Is there anything else you can suggest?
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Did you fail to back up your purchases?
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I purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?

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Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
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I purchased Adobe Acrobat Standard V11 on one user account on one pc.
I want to remove this software and re-install it on another user account on the same pc.
Will this use an extra licence?
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My experience (limited) has been to expect it to be installed automatically for all users.
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CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

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Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
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Hi ndhsearch,
I tired looking up your account using the Adobe ID/email address that you use here in the forums. I don't see any Acrobat purchases tied to that Adobe ID. Did you make your purchase or register Acrobat using a different Adobe ID? If so, please log in to www.adobe.com using that Adobe ID, click Manage Account, and the click Plans & Products. Your registered products should be listed there.
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Hey Michael,
Are you logged in to your account as administrator with anti-virus software disabled.
Were you able to get Acrobat icon or unable to even run the executable file?
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Please let me know.
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When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

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Thanks,
Tim

Hi Tim ,
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https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
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If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
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Sign in - Adobe ID

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Roger Broughton

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Be well...

My account is gone and no record of my purchasing adobe acrobat 9 a few years back

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