My account is saying its disabled even after I've reset my password

My account is saying its disabled even after I've reset my password

Hi Cjonesmale,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

Similar Messages

  • TS3297 I keep getting 'your Apple ID has been disabled' even after I have reset my password.I am unable to purchase anything from iTunes. Help!

    I keep getting @your Apple YD has been disabled' even though I have reset my password and rebooted my ipod. I am unable to purchase anything from iTunes, Help!

    Hi there,
    You may find the article below helpful.
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/ts2446
    -Griff W

  • HT5622 apple id disabled - even thought i have reset the password and it works very well on my iphone and ipad i cannot purchase music from itunes because my id has been disabled .....help!

    Apple id disabled
    even though i have reset my password and it works well on my ipad and iphone it won't work on ipod touch - help!

    Since resetting the PW did not work you have to contact iTunes:
    Contact iTunes

  • Messages accounts says its disconnected even after signing into iCloud account?

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    1. Go to appleid.apple.com
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  • When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

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    Hi,
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  • HT201363 After i wrote the wrong password for a few times my icloud account got disabled even after reseting my password.help

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    Hi and Welcome to the Community!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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  • HT2204 why does my phone continue to tell me my id is disabled, even after I reset it

    why does my phone continue to tell me my id is disabled, even after I reset it

    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • TS3694 ipad says its disabled. How can i fix this

    My ipad says its disabled , how do i fix it.

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • App Store and I tunes saying its disabled

    App Store saying its disabled and so i can't update apps

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?

         my apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?

    I solved that particular problem for myself (although I am running iTunes 11 under Snow Leopard on an iMac) by deselecting one of my Users Admin. privs. You see, I had two users w/admin privs & iTunes now plays nicely when there is only one admin.
    Otherwise, I would keep getting stuck in an "infinite loop" of resetting passwords over & over and still iTunes was a mess - albeit on an intermittent basis which was absolutely driving me nuts!
    I also think that firing up Safari and signing into my account @ apple first seems to help; providing that an apple cookie gets placed in my machine before I go to the iTunes store and enjoy surfing around there.
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  • My Apple ID is saying its disabled. I reset my password and connected to computer but still not working. I also logged of and logged back on with my iPad. Any suggestions?

    My Apple ID is saying its disabled. I reset my password, connected it to a computer, and logged off and back on my iPad but still showing disabled. Suggestions?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1320 my ipod says its disabled connect to itunes. what do i do

    My iPod says its disabled connect to I iTunes what do I do

    Hey enchanted.hands,
    It sounds to me like this is for an iPod touch? If that's the case, you'll want to check out this article, which will guide you through how to fix it step by step:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Regards,
    Delgadoh

  • HT1212 forgot my password for my ipod now it says its disabled

    forgot my password for my ipod now its saying its disabled what can i do

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New
    Also, see iTunes- Restoring iOS software.

  • My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

    My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

    - How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
    - In any event try the following:
    - Connect to a chaging sour for three hours.
    - Reset the iPod and then connect to the computer and try to restore va iTunes.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Last try DFU made and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do

    i have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do , would like to get it working with out losing everything on it if i can but if not i can redo it

    Do as the manual says to do and restore the ipod.
    If you are unable:
    iOS: Unable to update or restore

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