My account no longer exists? I cannot log in or retrieve password

My itunes account no longer exists for some reason. I want to be able to add more music to my Ipod, but I do not want to lose the 1500+ songs that have already been purchased and put on said Ipod. I am afraid that if I try to sync my ipod with the new Itunes account that has been created to replace the defective one, then the new account's library, which consists of about 10 songs, will replace my far more extensive library.
However, my Ipod software urgently needs to be updated, and I want to be able to redeem my Itunes giftcards.
PLEASE HELP ME!
molly

http://www.apple.com/support/itunes/

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