My account settings deleted & cannot get mail, how to reset?

My Account settings were deleted apparently when a key was touched by mistake. The Server
settings are gone. All I have left are the Outgoing Server (which is same as the Incoming
server, which is no longer there) and Junk Settings and Disk Space. Local Folders, etc. are
gone. I cannot receive any mail and I do no know how to get these folders back. This is a
new PC, with Windows 7 Pro and was set up by a computer tech, who is very expensive, so I
would like to be able to fix myself. I use this for home based Acct-Tax business. Any help
is very appreciated.

Did anything else happen at the time, such as an update to a later version of Thunderbird?
It really isn't possible to do this amount of damage with a wayward keystroke, so I think something else is to blame, not you or whoever it was that touched a key.
If your computer is essential to your business then you really need a back up regime to guard against accidents in general and hardware failures in particular. But I'm thinking this isn't something you have in place? If you have a backup then you can restore from that.

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