My account shows we have photoshop CS1 and CS4, but we've purchased CS 5.5 and CS 6, as well as Lightroom 3, the latter two of which we've been using for more than a year, but it doesn't show up in my account. Have no clue how this forum works, used to b

my account shows we have photoshop CS1 and CS4, but we've purchased CS 5.5 and CS 6, as well as Lightroom 3, the latter two of which we've been using in excess of a year, but they don't show up in my account. Have no clue how this forum works, used to be able to call Adobe! Any idea how we're supposed to talk to Adobe and have our account updated or figure out our serial numbers?

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

MS Office Professional Plus 2010 cannot verify the license (in use for more than a year)

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We are basically users and can't really help with activation. So unless a staff member can check in, you need to speak to Customer Service.
http://helpx.adobe.com/x-productkb/global/service1.html
Serial number and activation chat
or
800-833-6687
Monday—Friday, 5am—7pm PT

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