My account was disabled

My iTunes account was disabled and the email account associated with it has been deleted so I am unabled to reactivate my account. I like that account, I want it back.

Or if there was at least a way for me to still watch the video I bought with that account, that would be cool as well.

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HT203433 I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need

I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?

You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in but not make purchases from the store so I set up a new login/account . Is there any way to move my music to the new account?

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

My iTunes account was disabled: epic fail Apple!

So, here's my story. Last night, I was suddenly aware that I couldn't update apps on my iPhone (4S, up to date), or load new ones. Tried everything, nothing helped. iPad seemed fine. Restored, restarted, resetting as new phone, nothing worked. I went to my local genius bar and spend THREE HOURS with them, where they tried everything as well, resotring, resetting, even swapping the phone, nothing helped. They suggested I contact apple for more help, I completely stumped the entire genius team at this store. Calling apple store support on my way home in a huff, the nice woman on the other line suggested that my account might be disabled. So, upon returning home, I looked up "disabled itunes account" and noticed that to fix this, all one needed to do is change your itunes password. When I did that, everything was fine again. Apps loaded fine, existing apps updated fine as well.
I consider this an epic fail on Apple's part. Mind you, I love the iPhone, have had every model, and would never get another phone. Nevertheless, why was my account disabled? Why is there no phone number to call itunes support? I have to email and wait for them to call back? Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach? My account is in good standing, I barely purchase anything to be honest. The odd small app or two, but that's it. All was valid and in good standing. Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened." I consider this a collasal failure, making me waste an entire evening, only for it to be a quick fix.
Has anyone else experienced this?
Thanks for the feedback!
D

why was my account disabled?
Usually it is because of multiple incorrect password entry attempts. Since resetting the password fixed the problem, this would seem to be likely. I can't say with certainty, though.
Why is there no phone number to call itunes support?
Because Apple does not provide telephone support for the iTunes Store,
Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?
No idea. E-mails are I believe usual in at least some such cases, but whether one would be generated in this specific instance (and perhaps was blocked by a spam filter) I can't say.
Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened."
Again, no firm idea, but the Geniuses aren't expected to provide support for the iTunes Store, so it probably hasn't arisen in exactly that way before and hence just didn't occur to them in absence of any evidence or notification that the account was disabled.
You can comment to Apple in the matter via their feedback page, if you wish:
http://www.apple.com/feedback/itunesapp.html
Regards.

Received message that iTunes account was disabled without the reason provided

Received message that iTunes account was disabled; specific reason not cited

This was when you trying to download/buy something i.e. it's not a phishing email that you've received ?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS2446 My account was disabled because I forgot my security question answers how do I fix this problem?

My account was disabled because I forgot my security question, how do I fix this problem

Click here and request assistance.
(74911)

I lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy

My account was disabled? Why?

Upgraded to Mountain Lion on my iMac, then went to my macbook air, done the same, then my iPhoto was not working on iMac, tried to download a new one, and puf, my account was disabled? Why?!?!

Hi LucindaLeeP,
Thank you for using Apple Support Communities.
To help resolve this issue where you got an error that your Apple ID was disabled for security seasons, please follow the steps in the article linked to below.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
Cheers,
Alex H.

HT5622 My yahoo e.mail account was disabled and I forgot my security questions how could I rest my security questions by my Apple ID?

My yahoo e.mail account was disabled and I forgot my security questions how could I rest my security questions by my Apple ID?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101370)

TS2446 My account was disabled PIN change was not still useful for disabled

My account was disabled PIN change was not still useful for disabled

If you mean that you've reset your account's password then you might then need to log out of your account on your iOS devices by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My account was disabled. Why? And how can it be enabled?

I was trying to purchase/download music and got a message that my iTunes account was disabled. Why? And how can it be enabled?

Hi LucindaLeeP,
Thank you for using Apple Support Communities.
To help resolve this issue where you got an error that your Apple ID was disabled for security seasons, please follow the steps in the article linked to below.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
Cheers,
Alex H.

I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me

I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me

No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.

Your iTunes account was disabled

How can I unlock my account in apple store??
I always write error "your iTunes account was disabled"

changed the password, but the account is still not working
wrote another such error "There was an error in the App Store. Please try again later. (100)"

My iTunes account was disabled. How can it enable again?

I have just found that my iTunes account was disabled.
Please enable my account so I can buy apps and music.
Thank you

If changing your password does not solve, then contact itunes support

My account was disabled

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