My account was locked

I had an old apple account, it was made with an email that i closed but my phone was logged with that account for long time
today i put a 200$ itunes gift card to my account and when i tried to buy a song it said i have to verify my security questions, it asked me a question i never heard about i put an answer and the account is locked now and i dont know what to do, at least i want my gift card money back
what can i do ?

Contact Apple Account security: Contact Apple for help with Apple ID account security - Apple Support

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  • Sending an User an email using SCORCH based on a SCOM alert that his/her account was locked out.

    Hi,
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    resides within the Description of the Event.
    Having asked around basically everyone is pointing to Orchestrator to do the job. Being new to that topic I wonder if someone else has that type of requirement and maybe already found a solution.
    So key is, SCOM collects the information from all DCs, has a rule to identify EventID4740, than Orchestrator comes into play to take that Alert and send out an email to the user, who's name is part of the Event Description.
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    Hello,
    first you need to setup System Center Orchestrator:
    http://technet.microsoft.com/en-us/library/hh420387.aspx . The current version is System Center 2012 R2 Orchestrator.
    You also need to register, deploy and configure the System Center Integration Pack for System Center 2012 Operations Manager (download of the current version:
    http://www.microsoft.com/en-us/download/details.aspx?id=39622&WT.mc). You need to install The OpsMgr Operantion Console on the Orchestrator Runbook Server that it works, or
    http://blog.coretech.dk/jgs/sco-2012-use-operations-manager-integration-pack-without-installing-opsmgr-console-on-runbook-servers/.
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    located in the download above).
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  • My icloud account was locked yesterday due to server error.26/11/2012 18:57-19:25 CET. I cannot use it because I cannot answer the security question wright. What can I do? Help please

    My icloud account was locked yesterday due to server (iCloud) Faillure 26/11/12. PM
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    It would worth your asking in the Final Cut Pro X forum - someone else may have experienced the same problem.
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  • I forgot one of the answers to my security questions and my account was locked for 8 hours. Is there anyway around this? I am trying to change the questions.

    I forgot one of the ansers to a security question and my account was locked for 8 hours.  Is there anything I can do or do I have to wait 8 hours?  I will probably get locked out again for providing the wrong answer.  Can I change the security questions?

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  • Hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help

    hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help.
    <Edited by Host>

    Have you checked Spam? I have noticed recently in my Gmail that Google sends some mails from Apple to the Spam folder.
    <Edited by Host>

  • I could not update my apps on my phone this morning,it told me my account was locked for security reasons ??to vist iforgot and reset my account and its looking for all my details again ,i have credit in my account,can you help

    i could not update my apps on my phone this morning,it told me my account was locked for security reasons ??to vist iforgot and reset my account and its looking for all my details again ,i have credit in my account,can you help

    Apple ID- "This Apple ID has been disabled for security reasons" alert appears

  • What do i do if my account was locked for answering the security questions wrong too many times?

    what do i do if my account was locked for answering the security questions wrong too many times?

    Apple ID security issues -
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  • The computer my iTunes account was locked to no longer works

    As the title says my computer that has all my tv shows and that on no longer works.
    I was reading when I bought the tv series and that, that its locked to one computer only. So what happens now that its broken?
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    penguincat

    Content is not locked to a single computer. You do, however, get only one download per purchase for any content other than apps and iBooks. So unless you have a backup, as iTunes itself advises you to make, or have those shows on an iOS device, you may indeed have to repurchase them.
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    Regards.

  • I have problem in security answer and my account was locked

    When i try to buy any application i can't buy becuase it's come put ur security answer but always they said incorrect till acount locked and i dont know how to solf the problem now

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (101478)

  • Account was locked even got email been released 7 ...

    Hi,
    I was arguing with a service rep his name is Jo Mhar T. for subscriptions issue last night. After I spoke to him, my account can never be released even I send request 7 times and Skype send me 7 emails said my account has released. Can anyone know how to resolve this problem? I have no way to log in Skype and talk until I have to create an new account to post my comments on this community. Please assist me. Thank you.
    David H.

    you still need to contact customer support as they are the only ones who can assist you regarding this issue.  If you feel that the previous rep is not providing you proper assistance, I think you can request for the case to be transfered to another rep or to a supervisor.  
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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  • HT5624 hi my account was locked what can i do kindly help me

    kindly help

    If it's disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    If you have an iPad, iPhone and/or iPod Touch then you might then need to log out of your account on them by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in so as to 'refresh' the account on them.
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My iTunes Account Is Locked, How Can I Unlock It?

    I was going to rent a film from the iTunes store, and I was doing this on a new computer so I had to enter my Security Questions. It kept saying I was putting in the wrong answers, and then my account was locked. How can I unlock it?

    Try resetting the Password.
    Next try:
    Rescue email address and how to reset Apple ID security questions
    Last, contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT5622 hi. i bought iphone 5 witch was locked, i made factory reset and now phone asking apple ID and pasword witch i dont know. i was writing to seller but he is not answering me. how to set new account for my iphone 5 what i could use it?

    hi. i bought iphone 5 witch was locked, i made factory reset and now phone asking apple ID and pasword witch i dont know. i was writing to seller but he is not answering me. how to set new account for my iphone 5 what i could use it?

    The iPhone has a feature called "Activation Lock" described here:
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    Without that Apple ID, you will not be able to use that iPhone.

  • HT1338 I had to reinstall my system because I was locked out and now I can't get back any of my purchased applications, not a On my account it shows the newest software purchases. How can I get them back after reinstalling my entire system with an older d

    I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
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    Go to an Apple store or authorized Apple service provider.

  • I bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

    i bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

    If it's still asking for the seller's Apple ID and password, then he most likely did not actually remove the iPhone from iCloud. If the problem persists, return the iPhone and get your money back. The seller can figure out the problem and resell the iPhone later.
    Regards.

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