My Acer Recovery Management is not working. How do I get a disc of factory settings?

I've tried to do a restore point on my computer after downloading software that it didn't like. Then when that failed to work, I was going to restore the computer do default setting. There is an bug in the namescript of the Acer Recovery Manger. I tried to download the Acer Recovery Manager online and there was an error. I even tried from the Acer Recovery Manger itself but it didn't want to do that either. I don't think that I have the discs for recovery (if I do they're in a box somewhere as I'm in the middle of moving). Is there some place online that I can create recovery discs? 

Have you tried ALT+F10 at boot? by the way, if you want the original installation media:Acer recovery media
if you are in the US you can buy it:
http://store.acer.com/store/aceramer/en_US/eRecovery
if you are outside the US, you must call/email your regional Acer support service:
http://www.acer.com/worldwide/support/

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    Although I am an HP Employee, I am speaking for myself and not for HP.

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