My acrobat 9 standard fails to find update and any update patch form the adobe ftp site refused to apply saying product not installed or warong patch
I had been using acrobat 9.5.3 updated through the years form 9.0 that came with my Scansnap.
However since I refreshed my windows 8.1 with a ssd drive and w8,1 instal from scratch., the acrobat.standard 9.0 just fail to find update
and I tried downloading the patches from the adobe sites using the recomended path
Acrobat 9.0.0 -> 9.1.0 (Quarterly) -> 9.1.2 (Quarterly) -> 9.2.0 (Quarterly) -> 9.3.0 (Quarterly) -> 9.3.2 (Quarterly) -> 9.3.3 (Quarterly) ->
9.4.0 (Quarterly) -> 9.4.2 (Quarterly) -> 9.4.5 (Quarterly) -> 9.4.6 (Quarterly) -> 9.5.0 (Quarterly) -> 9.5.1 (Quarterly)-> 9.5.2 (Quarterly)->
9.5.3 (Quarterly)-> 9.5.5 (Quarterly)
however the update refused to aply even at 9.1.0
what can I do?
The cleaner says it should only be used after regular uninstall fails.
I tried changed the install to full install not skipping lang and doc support. no effect, tried repair no effect
tried deactivate and uninstall, reboot, ran the cleaner just in case and it found nothing to clean.
installed with typical settings. reboot, tried to
opened acrobat, help, update, no upd avail.
apply AcrobatUpd910_all_me_incr.msp. no luck
I look at registry, found no entry for adobe under HKLM software, only in HKCU
Is that a problem for the update?
Did find HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown
and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat, HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat PDFMaker,
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Distiller\9.0,
However, I ran the Microsoft Mr Fixit, and it found no problem with the installation of acrobat.
I'm confused what to do
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Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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http://sqlserverbuilds.blogspot.co.uk/
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Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.
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