My acrobat pro X stopped working.

How do I get my acrobat pro X to start working?

Uninstall and reinstall it from the original media. There's a link to the uninstaller in the application folder.

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Acrobat X Pro suddently stops working

Periodically Acrobat X Pro just stops working; it won't open, either by trying to launch the program directly or opening a PDF. If I remove/reinstall it, it works fine for about a month, then stops again. I can't connect its failure to anything else (e.g., system updates) and it's frustrating. I'm running it on Windows7. I have CS6 and don't have this issue with any of the other programs. Any suggestions are welcome. Thanks!

Hi Dana ,
Is there any error message associated with the launch or it simply doesn't launch?
Does this happen with any specific PDF you try to launch ?
Or what you can do is go to Task Manager. Ctrl + Alt + Del and select Start Task Manager. Go to Processes. Sort by Names. Do you see Acrobat.exe on the list? If yes, please select it and click End Process. Then try to run Acrobat Pro.
Regards
Sukrit Dhingra

Adobe Acrobat Pro 9 Stops Responding

I work in IT as desktop support for a city. We have a user that is always calling and saying that she cannot open PDF files. What happens is that Adobe Acrobat Pro 9 stops responding and you must go into Task Manager and kill Acrobat.exe. We've taught the user how to do this, because she's been having the issue for apparently 2-3 years.
Here's the thing...
She is the ONLY user in the city (of about 1000 users) that has this issue. She first had Adobe Acrobat Pro 8, so we upgraded her to 9, we have created a new profile on her machine, we have uninstalled and reinstalled, we've wiped her hard drive and started over, and we've given her 2 new computers. Nothing has worked! We just gave her a brand new computer with everything up to date yesterday. This morning she called after about 3 hours of using it saying she's having the same issue.
Considering everything we've done, and that nobody else has this issue, we believe she is causing this issue. But we don't know how. We have never been able to replicate the problem ourselves. This afternoon we are sending a tech to sit with her to watch her and hopefully see if she is doing something that could cause this.
Anyone have any ideas?
Thanks in advance!
-Logan T.

She's a buyer for the city and recieves a lot of PDFs through e-mail. I think that's where most of her PDFs are opened from (Outlook 2007). I'm not sure how many she creates herself. I'm honestly wondering if she even needs Adobe Acrobat or if Adobe Reader would just be fine (she claims she needs it). That will be something the tech can look at today while he is there.
-Logan

Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

MacBook Pro 2009
Model Identifier: MacBookPro5,1
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Software OS X 10.8.5 (12F45)
Iphoto '11
Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
"Your photo library is either in use by another application or has become unreadable"
Offered solution doesn't work:
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
I can't download photographs from my iphone or my digital camera.
Any ideas on how I can solve this problem?
There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
Many thanks,
Ed

I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

99 or 100% when it says Premiere Pro has stopped working and needs to close. What's going on?

I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?

Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions?

Acrobat Distiller has stopped working (not 30 day issue)

I've been running CS6 on my Windows 7, 64 bit machine since at least October. I had the 30 day issue at the 30 day mark, but resolved it and it's worked flawlessly for months after that. Now, I get an error message that says Acrobat Distiller has stopped working. My only option is to close that window. Acrobat continues to work to read, edit and save an already created PDFs. Here are where I experience errors.
I can create a new PDF within Acrobat. If I click "Create PDF" then choose a Word Doc, it gives me at least two times the error message that Acrobat Distiller has stopped working. If I keep closing that message, eventually the pdf will have been created and will be in the Acrobat window and the file will be saved.
I can't print to PDF at all. When I try from within Acrobat, I see a little window that says it's checking fonts, then the Distiller stopped working error message. When I try printing to pdf from other programs (have tried Word, Firefox), crashes. It could be a one page document with just text, or something with pictures - no go. I just tested it again - now Acrobat is not responding. I can't end the Acrobat process - have tried closing the window, and saying end process, tried ending Acrobat from within task manager, tried ending the acrobat and acrotray processes - multiple times in Task Manager and Acrobat won't close.
I don't know how to fix this. I've checked to make sure Acrobat was updated; I've updated my Windows; I've reinstalled Acrobat. Nothing fixes it.
When I run Acrobat Distiller, it freezes seemingly in the midst of checking fonts.   Here is the text of the problem details section of the error message I get:
Problem Event Name:    InPageError
Error Status Code:    c000009c
Faulting Media Type:    00000003
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Any advice?
Roxy

I think I may have fixed my problem... I am no longer seeing the Distiller stopped working pop up and I am now able to print to PDF
Win 7 Ultimate 64 bit
My Fonts and program are all installed on the same drive thus preventing me from gaining access to Distiller to change the settings. Windows would not let me make any changes to the Default Font folder.
This is what I did...
Not knowing which font(s) where causing the problem, I moved all but protected fonts (automatically labelled) from the Window's Font folder and placed them in a temporary folder.
I restarted Distiller DC and great news...the program did not crash and I was able to change the settings to temporarily not include the Windows Fonts .No more pop ups and I can now print to PDF!
What I am going to do..
Through the process of elimination, I will gradually restore the fonts I removed from from the Window's folder to find the culprits(s)
Once I am satisfied that the problem Font(s) are found and no longer included in the Window's Font folder, I will change the settings in Distiller back (permanently) to include the Window's Font folder.
In closing, and because so many others are having the same issues, I really do think it would be prudent for Adobe to make the necessary adjustments to their program(s) to prevent this kind of issue.
Thanks
Kathy

My Adobe Acrobat 9 Standard stopped working after I performed an msconfig. I get the following message: "You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product..." I installed this on Jan. 7, 20

My Adobe Acrobat 9 Standard stopped working after I performed an msconfig. I get the following message: "You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product..." I installed this on Jan. 7, 2010 and I have since misplaced the disk.
How do I fix the problem?

Hi Ali,
You can download Acrobat 9 Std. from: https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
and reinstall the software.
Regards,
Rave

Acrobat Pro XI not working at all in Windows7 64bit - tried everything

I am using Acrobat Pro XI not working at all in Windows7 64bit - tried everything. About a month ago I built new computer. Acrobat worked fine. In last week it started not producing PDFs using Save As and would crash when processing scanned document. So I redownloaded exe file, used the acrocleaner to erase existing program, and reloaded Acrobat Pro XI.
No the program will not start at all. Freezes when opening by clicking PDF file or by opening program icon.
plz help

Hi dufflebag123,
Please try the following basic troubleshooting steps:
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

Why Acrobat Pro XI stops when I open a pdf with post-it?

Hello,
Acrobat PRO XI stops when 1 hopen a pdf with comments (post-it) or when I go to preferences.
Does anyone know why and he knows a solution?
Thank you for your information.
BR
Mac i7 • OS 10.6.8

Hello,
Thank you for your reply.
The Acrobat XI PRO is 11.0.07.
Post-it : Sticky comments.
BR
Mac i7 • OS 10.6.8
Acrobat XI PRO : 11.0.07

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Please refer
Doesn't launch after 30 days | Installed as part of a CS6 suite

My Macbook pro 17" stopped working

my Macbook pro 17" stopped working I was surprised that Apple told me they no longer have support the 17" Macbook pro

That may be discontinued. I can't find a reference anywhere saying if it's still supported or not. The best I can offer is this site where you put in the serial number. It provides all the details on the machine, including whether it's still supported or not. What's wrong with it?
http://www.appleserialnumberinfo.com/Desktop/index.php

CCPremier pro has stopped working. It never worked

CCPremier pro has stopped working. It never worked. please help

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Macbook pro speakers stopped working, earbuds fine

My macbook pro speakers stopped working, but the earbuds work fine. Tried restart and preferences. Volume icon is grayed out, except when earbuds are plugged in. What am I missing?

Look in the audio output port. If there is a red light, the internal switch is stuck. Insert the earphone jack a few times. Blow into the port as hard as you can. Use a toothpick or something similar and jiggle it inside the port. If no success, bring the MBP to the Apple store genius bar.
Ciao.
If there is no red light, try a PRAM reset:
http://support.apple.com/kb/ht1379

Elements 11 on macbook pro has stopped working and i can't re-install as its no longer available?

Elements 11 on macbook pro has stopped working and i can't re-install as its no longer available?

Further info:
Running on a macbook pro.
Purchased through the apple app store.
Worked fine prior to mavricks update.
I have read where others have had this issue, the general response has been that they have had no support from adobe in resolving the problem. One guy said he managed to get issued a new download of the softwear that works fine with mavricks.
so there is a fix avalible but for some reason its not been a general update for all customers with premier elements 11?

I just had 2 MacBook pro's stop working completely. No previous issues. Won't even turn on when plugged in.

I just had 2 MacBook pro's stop working completely. No previous issues. Won't even turn on when plugged in. Any ideas?

See if a SMC reset will breath life into them:
https://support.apple.com/en-us/HT201295
If not, make an appointment at an Apple store genius bar for a FREE evaluation. Warranty status is irrelevant.
Ciao.

My acrobat pro X stopped working.

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