My Acrobat X Pro won't open. It's part of the CS6 suite. Was working a few weeks ago no when I try to start app it does nothing. Thanks

Hey kalymi,
You might need to refer this kb file and try resolving the issue:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Regards,
Anubha

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Acrobat X Pro won't open. Even after a reinstall - what can I do?

My Acrobat X Pro won't open - even after a reinstall. What can I do?

Thanks Jeff - what's strange is that I've been prompted a few times since installation to register the software, so I don't know why it would be doing that if it's already registered.
When prompted, I would follow the links to the registration information page, and then work through the registration process, and then when prompted to enter the serial code it does not accept it. I've tried the serial code that came with the license, as well as the serial codes for the individual products (Illustrator, Photoshop, etc.), and none of those were accepted by the registration form. So "registering to an account which includes your companies information would be sufficient." does not seem to be working for me, unless there is more to "including the companies information" then I've seen in the sign up pages.
To be clear, I'm not fumbling around blindly here, I've done a lot to try and register the product myself and have yet to succeed.
My questions are these (and apologies if this is not directly related to the OT), 1) is there a way to confirm the product is registered, 2) if it is not registered, what specifically do I need to tell the purchasing people to do to make sure it is registered properly, and 3) after following the process here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html - does this fix the Acrobat issue for good, or will I have to repeat this process in another 30 days? Does lack of registration potentially affect other products in the Web and Design Creative Suite?
Thanks again for the assistance, I'm hoping to get enough information to be able to give our IT folks a clear resolution to the registration issue.

I have Adobe Acrobat installed as part of the CS6 suite. It has stopped working (yet again -- it has done that three of four times over the last year). I have spent days trying to repair it; etc. without any success. The last time this happened, it was

I have Adobe Acrobat installed as part of the CS6 suite.
It has stopped working (yet again -- it has done that three of four times over the last year).
I have spent days trying to repair it; etc. without any success.
The last time this happened, it was necessary for someone from Adobe to reinstall it entirely, if I remember correctly.
I give up. Can anyone tell me what I must do get the program to actually work?
I spend more time trying to get Adobe Acrobat to work, than I do actually doing my work.
My OS is Windows 8.1. My system has 16 MB of RAM, and hard disks are not overfilled.
I run update virus checker (Kaspersky) daily.
Cheers,
Hugh

Hi Hugh ,
Could you please tell what are the challenges you are facing while trying to access Acrobat ?
Do you get any error message ?If yes ,please share the screen shot of the same.
Please try the solution outlined here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
OR
Try repairing it from Control panel, or try launching it with a different user account and check if it works or not.
Install the latest updates for Acrobat X from the link : http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
and check.
Let us know how it goes,
Regards
Sukrit Dhingra

HELP! Adobe Acrobat X Pro won't open

I have Adobe Creative Suite 6 and it comes with Acrobat X Pro. It won't open anymore. If I uninstall and reinstall it, it works fine. But after a while, it stops working again. When trying to open a PDF file or launch just program itself, nothing happens at all. Not errors, no pop-ups. I see the process open then close immediately in the Task Manager. I have installed Adobe Reader just so I can open PDF files, which works. However, I cannot use Acrobat for the more advance features.

Hi chthao,
How frustrating! Since you got Acrobat as part of CS6, let's start with the troubleshooting tips in this document: Doesn't launch after 30 days | Installed as part of a CS6 suite.
Please let us know how it goes.
Best,
Sara

Acrobat X Pro won't open at all after installing on new computer. Please help! It is from the CS6 Suite

Hi, Can anyone help me? I had to change my computer, so I re-installed my whole CS6 Suite. Everything works except my Acrobat X Pro... It won't even open!! I am using a Windows 7 PC ... I even had Dell try and help me... the only thing they where able to do was help me be able to see .pdf docs in Reader! But I can't open a document, or create one, block sensitive info, nothing!

Hi Lisley56, I found the solution there is a Plug in for Acrobat X Pro that came with Adobe Suite CS6... I downloaded it and that did it!!! It's called "Acrofix". Try looking it up in the Adobe website!!! I hope it works!!

Acrobat 7 Pro won't open some files

Out of 20 leaflet pdf's saved in Acrobat 7 Pro and uploaded on to a website 6 will not open from the site on my computer. They do open on other machines. Message is Acrobat 7 has stopped working. Any suggestions as to cause of problem will be much appreciated.

If you are using CS5.5 it isn't part of a subscription to creative cloud (hard to tell if that's what you mean), so you may have a newer version of InDesign installed as well (they are not mutually exclusive). That said, the last patch for CS5.5 was 7.5.3, but it doesn't really matter in this case. That warning indicates the files were saved in a newer version of InDesign and cannot be opened in CS5.5.

Acrobat X Pro won't open.

It was installed in January 2014 as part of CS6 and just won't open as of the last 2 weeks. I tried acrofix, cleaned the registry, tried repairing via Control Panel. Anyone else know how to fix this?

Hi Mcarver ,
Welcome to Adobe Forums
You can use the below mentioned link to post this query so that the experts will reply you on this -
http://forums.adobe.com/community/acrobat
Let us know if that helps !
Thanks
Garima

Acrobat X Pro won't open not long after CS6 upgrade

I upgraded to CS6 from CS4 just before the new year. I have been having problems with my computer being slow and noticed after installation that the 2 previous versions I had were still installed (silly me thought upgrades would just override these haha). So i googled to see if i could uninstall them without it affecting the CS6 upgrade and it seemed i could. So i did. Everything seems to have been working ok with the exception of my psd and indd files icons no longer show - the files appear corrupted however they open fine.
This morning when i opened Acrobat, it opened the file then suddenly closed without explaination or error. I have not been able to open it since. I have restared 4 times (as this usually helps when a program will not open) as well as stopped the acrotray.exe from running on startup. When i googled this problem it appears I am not the only one who has experienced this difficulty. Does anyone have anything that has worked for them?

Hi MSITSLAN,
The fix for this issue has already been rolled out via AAM update. Please launch Adobe Application Manager on your machine and update it. If you have already tried Solution 3 provided by Deepak and have updated AAM, this issue shouldn't come again. Alternatively, try Solution 2 and get rid of this issue quickly and permanently.
This hotfix was released in late October after we found out that most of our users were re-installing the application using DVD and were'nt able to update it. So we decided to provide it seperately. If you download and install CS6 from Adobe.com, the latest version of AAM is installed and that doesn't show this issue.
I suggest you to try Solution 2 and check if Exit Code 0 appears as a result. Do this on both the machines that you have. After applying the hotfix, if Acrobat is launched properly then you don't have to keep your fingers crossed for 30days.
Kindly feel free to post back the results.
~Sandeep V.

"Adobe Premiere Pro CS6 has stopped working" but was working fine a week ago...

On my desktop (Dell XPS 8300), I keep getting the error message "Adobe Premiere Pro CS6 has stopped working" when openng up a previously created project or trying to create a new one in Premiere Pro CS6.
On my laptop (MS Surface Pro 2), I can load projects and edit them, but I cannot export media. When I try, it just sits there and does nothing. I've also tried sending it to Media Encoder, but that doesn't help either. Sometimes, it crashes too.
I'm running Windows 8.1 on both with the latest updates installed.
Oddly, this started roughly around the same time on both computers.
I've tried uninstalling and re-installing, but that didn't help.
I've run the Windows troubleshooter and that didn't help either.
I've tried running as an administrator, and running the program in compatibility mode for Windows 8, 7 and Vista - that doesn't solve the issue either.
At this point, I can't do any work and am even considering paying for CC even though I just dropped $700 on CS6 last year, but I'm wondering if that would even solve the issue, or if the CC version would also not work...

>started roughly around the same time on both computers
Most likely cause is a Windows update that changed "something" about the video system
Check the vendor site (NOT Windows update) for a newer video driver
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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As I select a file, it will launch its application automatically. Therefore I can not select multiple files or just single files without opening the application.
I did not have this problem before. I started having this problem after I updated my system to OS X Yosemite.
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Why is Numbers on Mac OS X 10.10 not opening files was working about a week ago, my iPhone numbers is still opening and working with the files?

This is what message I get when trying to open on my Mac OS X 10.10 (The file “Record of Work Nov28-Dec11-2014.numbers” couldn’t be opened), which the same file that can be opened from my IOS 8.1 iPhone.
Seriously *** gives

The most likely reason you can't open this file is that you are using an old version of Numbers. It's easy to accidentally attempt to open your document with the previous version (V2).
In rare cases, the document can be corrupt and your only recourse is to grab a backup copy.
Jerry

Acrobat X Pro won't open, get error message from Windows user acct controls

Using Windows 7. Installed okay and all other components of CS work. User acct Control asks permission to change C drive. Whatever I answer does not work. I have answered yes or no, give admin priviliges, reset user acct control settings, reinstalled, etc.

Can you please post the exact error message you are receiving? Did you receive any error messages during the install process? Has Acrobat X ever worked on your Windows 7 system?

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Firefox was working fine earlier today and now when I try opening it, I get this message: Firefox does not know how to connect to server" and no pages will load. Internet Explorer works fine.

I have changed nothing on my computer, and it was opening and functioning fine this morning. However, everytime I try to open it, I get a message box saying "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features." And when the page actually opens, it says "Unexpected response from server
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Check to make sure your system has the Personal Security Manager
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Nothing will load and I don't know what's wrong!

Did Firefox update to 4.0.1?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
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My Acrobat X Pro won't open. It's part of the CS6 suite. Was working a few weeks ago no when I try to start app it does nothing. Thanks

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