My Acrobat X, version 10.0.0 upgrade fails?

I am running Windows 7, Pro-64 and when I attempt to install an update it fails due to lack of administrative control, even though I log out as me and back in as the administrator.

Also turn off anti-virus for the update. You may have to do manual updates. Download them from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows, probably most recent backwards to determine which are needed. Then install them in order. Reboot after the last update.

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With both Acrobat 9 and XI installed, is the Acrobat 9 version still licensed when upgraded to XI?

I have a Acrobat 9 Pro Extended and Acrobat XI now in trial. I want to keep both versions installed for development reasons.
If I activate Acrobat XI with an upgrade key will my Acrobat 9 still be licensed?

I am not a lawyer, so I am only giving an opinion. Basically there is the intent of the license as I read it (you might refer to the license if you want to interpret yourself) is to have teh software installed on at most 2 machines and be used by you on only 1 machine at a time. Within this context, if you had both 9 and XI on the same machines and are only using one at a time, the intent seems to be met. However, lawyers love technicalities, as that is what keeps them employed. I might go to my machine with XI and take a brief look at the license and I would suggest you do the same.
In any case, Happy Thanksgiving from the USA.

WRT54GS V.4 Firmware upgrade failed.

Hi,
I need help on the unit on the firmware upgrade.
Info:
Device Model No.: WRT54GS v.4
Webpage firmware Version: v1.06.3
I had download the Version 4 firmware and upgrade fail.
Please help!!!!
Thanks

Are you getting any specific error..?
Which browser you are using...?
Are you upgrading the router's firmware from wireless computer...?
Use the hard-wired computer (connected to the router) and try to use Internet Explorer to upgrade the router's firmware and check.

Acrobat Pro version 6 not working in vista ( Windows 7 ) ?

What is the problem with adobe Acrobat pro version 6 and vista (windows 7)?.....really annoying having to upgrade later version costing hundreds of pounds

I am not sure if VISTA has the same problem as Win7 or not. For Win7, the AcroTray application that is used for PDF creation (both when printing to the Adobe PDF printer and with PDF Maker in AA6) will likely not work correctly. This may also be the case with VISTA. To get around this problem you have to print-to-file (you can change the PDF Port to FILE in the printer properties). After the file is create, you can open it in Distiller to complete the PDF creation. It may be possible to create watched folders to automate this process, but is not as ideal. In any case, you will likely have to use a work around. Also, update your AA6 (currently at 6.0.6). I have been able to do this with AA5 on Win7 as a test and it did indeed work. There may still be other issues for AA5 on Win7, but that was the major one.
All of these changes came from the rewrite that Adobe had to do to be compatible with the new OSs, not a trivial task. Do you want to blame Adobe or MS or both? Take your pick, but the end result is that it is time to upgrade. Unfortunately, AA6 can not be upgraded to AAX. You have to buy AAX at full cost at this point. To get the upgrade you would have to have at least AA7.

Problems installing Acrobat X as part of CS6 upgrade

After upgrading to CS6 from CS5, my Acrobat Pro 9 stopped working - it would say that there is an error and shut down, each time I tried to open it. I have already tried uninstalling and reinstalling both Acrobat 9 and the CS6 upgrade. Latest reinstallation of the CS6, installed everything except Acrobat X, which comes with the package...
Any ideas?

Still not working. I continue to get the error message that “Certain elements of or these products are not able to be installed” (translated from French). In the following error log, it says (amongst other things) :
ERROR: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Erreur irrécupérable lors de l’installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
When I was uninstalling previous versions of Acrobat and Reader, it had warned that it couldn’t access the file C:\Config.Msi\3a1e5a.rbf. I did try running the Acrobat Cleaner Tool as you recommended, twice, restarting each time but still no luck.
Any other suggestions?
De : Mylenium [email protected]
Envoyé : mardi 7 août 2012 18:51
À : JFAAL101
Objet : Problems installing Acrobat X as part of CS6 upgrade
Re: Problems installing Acrobat X as part of CS6 upgrade
created by Mylenium <http://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4604957#4604957

Where can I download an install file for Acrobat Pro version 9 for Mac.

I had Acrobat Pro version 9 running fine under Snow Leopard but since upgrading to first Mavericks and then Yosemite it has issues. I was running it under Snow leopard Server and parallels but after some problem it needs reinstalling and I can't find a suitable install file.
I searched the Adobe web site and came up with the Windows version but my Mac version Serial number is no good for that. Any ideas where I might find the file?

You can find the download on http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Make sure you follow the Very Important Instructions on that page.

New Acrobat 3D Version 8 Update

The Adobe® Acrobat® 3D Version 8 update contains several updated dynamic link libraries (DLLs) that provide support for more recent versions of CAD file formats when using Acrobat 3D Version 8 and Acrobat 3D Toolkit Version 8. It also fixes a number of bugs related to CAD format import in Acrobat 3D Version 8.
New supported CAD format versions include: NX 5, I-DEAS 13, SolidWorks 2008, and Inventor 2008.
You can download the update from http://www.adobe.com/go/a3d_update
Pierre Tager
Group Product Manager, Acrobat 3D

I am struggling how to upgrade my Acrobat 3D on Vista. When I install A3d v7 on Vista it takes down Internet Explorer. The error message is "Cannot load DLL due to incompatible format" and at that point Internet Explorer no longer starts.
Does the update fix this problem or will I go through an endless cycle of install/update/error/uninstall?
Theo

Acrobat X1, Purchased upgrade, failed as no valid product to upgrade from existed (my mistake but want my money back!). So purchased Acobat X1 std, install seemed OK, but does not work as I continue to get the upgrade screen saying no valid product to upg

Acrobat X1, Purchased upgrade, failed as no valid product to upgrade from existed (my mistake but want my money back!). So purchased Acobat X1 std, install seemed OK, but does not work as I continue to get the upgrade screen saying no valid product to upgrade from? So now I have spent lots $$ and nothing working. Why is this so complicated? what do I need to do?

Hi Rave,
Thanks for this; my issue is that I have now supposedly purchased a retail version of Acrobat X1 (i.e just spent more $$, after the upgrade attempt to Acrobat X1 failed), and while this feigns an OK install, it fails in someway to override the "Upgrade Acrobat X1 version". E.G. once I load up to read an acrobat file the "upgrade version" executes/intercepts and ask for serial numbers and check for a previous qualifying version which I do not have, (BUT what I do have is the current retail version of acrobat X1 which is not recognised)
Do I need to uninstall and start over again? (I am reluctant to do this as I am sure serial number issues will arise, as I assume downloaded file will be cleaned up etc, and I am not spending more money trying again!)
Any suggestions?

Acrobat Pro crashes after SS drive upgrade

I upgraded to a 500G SSD today on my 13" MacBook Pro
Model Identifier:     MacBookPro5,5
Processor Name:     Intel Core 2 Duo
Processor Speed:     2.26 GHz
Number Of Processors:     1
Total Number Of Cores:     2
L2 Cache:     3 MB
Memory:     4 GB
Bus Speed:     1.07 GHz
Boot ROM Version:     MBP55.00AC.B03
SMC Version (system):     1.47f2
Serial Number (system):     7301603E66D
Hardware UUID:     D3144DEE-4118-5893-B01D-D56DA7934D74
All my apps so far are running except Acrobat Pro. Here's the top of the crash report:
Process: Acrobat [1069]
Path: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.3 (8.1.3)
Code Type: X86 (Native)
Parent Process: launchd [84]
Date/Time: 2014-03-16 17:27:30.252 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 816217 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 9712334 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 2B7B2865-54B9-4E65-B92D-C3B145482626
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Any help would be great.
thanks!

[Moved the discussion to Acrobat Forum]

Adobe Acrobat trial version installation suggeded somehow, but I cannot save a file I have changed from Word to PDF.

The installation of Acrobat trial version for 30 days seemed to succeed but after making a pdf file I could not save it into my own libraries on my computer. In the first case the system told that the trial time is over! How come? I had just installed it. Then I tried again, but now the system is requiring a "serial number". Then it said that I can find it there and there. I tried to log in there but it did not accept my password which I had just used. Ok. I changed the password and it was accepted by Adobe. But I never got any serial number anywhere. Then I tried to install Acrobat through another way. I have had Adobe Cloud and Premiere already for years. I tried to load Acrobat through there. I succeeded, but same problem again: "The trial time is 00 days". Then I also noticed that my old Adobe Reader has vanished somewhere. I could not open any pdf files I have received and opened before. I tried to re-install the Reader. No success because "the trial time is over" !!! What should I do? Maybe I can try to ask my friends to change the Word files into the pdf-versions but I need my Adobe Reader!

Hi, Ashish,
I do not understnd what means through CC package under exception folder. I
think I went to Google and found this page:
https://www.acrobat.com/en_us/free-trial-download.html . After the
installing, which seemed to be successful, I brought in a Word file and made
the exchange into pdf. It seemed to be ok, but I could not save it anywhere
into my own libraries or maps. The system told me that the trial time is
over (!). Then I went into my Abobe Creative Cloud because I have already
Premier Pro and Premeir Pro CC. Through the list overt there I tried to do
the installation again. I do not remember anymore what I got in the first
place, maybe it was the same Your trial time has 00 days or something like
that. Then I was asked to get the serial number I clicked the button but
the reply was the same Your trial time has 00 days, or maybe there was
some other demands before that. Impossible to remember anymore.
Then I also noticed that I dont have Adobe Reader anymore; I could not read
any pdf files I had before. Everytime jumps up the message Your trial time
has 00 days.
regards
Erkki

I get, You're not on the latest version of Firefox. Upgrade today to get the best of the Web! When I go to the update site it tells me that I have the latest version.

I start the Firefox browser.
When the start page displays I get just below the Google search box:
You're not on the latest version of Firefox. Upgrade today to get the best of the Web!
Not unusual but when I go to the update site it searches for a minute and then tells me that I have the current version of the software.

If you use the www.google.com/firefox site as home page that previous Firefox 3 versions use as the home page then you can ignore the message about not using the latest Firefox version on that page. 
Google no longer seems to maintain that page. 
Current Firefox 4+ versions no longer use that Google website as the home page, but use the build-in about:home page as the home page. 
Google assumes that you use an older Firefox version if you still visit that site and warns you that you use an older Firefox version and suggests to update. 
You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle).

I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.

I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error. I am running Mac OS 10.10.1. This only started happening when I installed the update of Adobe Acrobat.

Hi MEW1,
Is the printer connected wirelessly or wired?
Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
Close Acrobat and then relaunch it and see if it helps you while you do scanning.
Regards,
Rave

I have updated Firefox to 8.0.1 but the main screen still says " You're not on the latest version of Firefox. Upgrade today to get the best of the Web!" What is the problem?

I downloaded Firefox Setup 8.0.1.exe from the website to my desktop and opened it as an administrator. The available choice (once opened) was to upgrade. When the process was complete my version of Firefox was identified as 8.0.1 but the main screen still said - "You're not on the latest version of Firefox. Upgrade today to get the best of the Web!"

This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox, I don't think it is being maintained.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same.

Firmware upgrade failed, printer now say i has firmware version 0. attention light lights up

Hey all
I had a problem printing a pdf on my mac, and then tried to upgrade my mac driver and printer firmware.
But the firmware upgrade failed for some unknown reason. And now the printer just have the ready and attentions lights on constantly.
I have tried to restart and reset the printer many times, and tried the HP firmware upgrade utility several times, with no luck. It just say it was "failed to upgrade"
Any idea what to do ??
My printer is a HP Laserjet Pro CP1025nw
Thanks
Jan

Hello Jan
It definitely sounds like the firmware update failed. Firmware is like a devices Operating System. Without it, it can't do much. This is backed by the "failed" message and that your printer reports it has version 0.
The printer will need to be serviced. Please call HP Phone Support at 1-800-474-6836.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

I inadvertently downloaded the 64-bit version and need the 32-bit version of Lightroom 6 upgrade.

I inadvertently downloaded the 64-bit version and need the 32-bit version of Lightroom 6 upgrade.
i go to the download page and i dont see a 32 or 64 bit option.
Please help! Thank you,
Carlos

lr 6 is 64bit only, System requirements
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

My Acrobat X, version 10.0.0 upgrade fails?

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