My acrobate 8 in window 7 runs problems

I cant covert word to pdf file like before.
it shows cant find pdf maker file or somthing
repair & modify dont work.
I found my serial number in my account
but dont know how to reinstall?
so
question 1:  Where & How can I reinstall?
question 2:  Do I need to uninstall old Version "8.1.3" before reinstall ?
question 3 : Why can't I update to higher verion then 8.1.3?
Thanks

You can no longer buy 9.1.3, and version 9, like version 8, is no longer supported. You would have to buy version 11 at full price (no upgrade discounts).
A few people get version 8 working in modern Windows systems, many do not.
But I see a specific problem. You have 8.1.0 and are trying to install the 8.3.1 update? From http://www.adobe.com/support/downloads/detail.jsp?ftpID=5239, you need 8.3 already installed. From http://www.adobe.com/support/downloads/detail.jsp?ftpID=5124, 8.3 needs 8.2.6 and so on.

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