My AD-41 Headset doesn't Decreases Volume?

Hi friends...
I have just bought a new N73 music edition recently.
I have gotten a problem with my Headset Ad-41.
All buttons work fine except one, and its the decreasing volume button. I took it to the place I bought the device and asked for this problem. he said all other headsets just work in one way. he said me it just increases volume and doesn't decreases it.
I wonder how is it possible that a nokia headset device can't decrease volume ?
is he true? or there is a problem with it?
tnx
Solved!
Go to Solution.

He is not telling the truth. The headset is faulty.

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