My Add an Attachment link does not open, how do I get it to open?

I open an email and try to add a document or picture using the Add Attachment link but it will not open. Nothing happens when I click on it. I uninstalled Firefox and re=installed it and it still does not work. It does work on Internet Explorer.

Check your flash plugin is updated!
*https://www.mozilla.org/en-US/plugincheck/

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I have a new Macbook pro, about 2 months old, and at times running video, the fans starts and does not stop. how do you get it to stop.

I have a new Macbookbook, about 2 months old, and at times running video, the fans starts and does not stop. how do you get it to stop. Also i am thinking once the video is done the fan should be slowing down and getting quiet on its own.

Your fan(s) will run at high speed (i.e., loudly) while video is playing, and you can't get around that.
If your fans are not slowing down within 2-4 minutes after CPU- and/or GPU-intensive usage ends, and the application that was showing the video is still running, Quit that application. (In fact, if you're accustomed to Windows, you may not realize that simply closing a Mac application's window does not quit the application. You still need to use the Quit command in the application-name menu. There will always be a bright dot beside or below the application icon in your Dock for each application that is open.) Quit the ones you aren't using, and see whether that allows the fans to slow down without restarting the machine. If that doesn't do the trick, reset the SMC:
http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US

I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?

I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?

This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
Here's the link for the safeboot
http://support.apple.com/kb/HT1564?viewlocale=nl_nl

HT4623 there is a blue dot next to my face book app and it will not open. how do i get it to open?

there is a blue dot next to my face book app and it will not open. how do i get it to open?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

I have written material on my Adobe Reader on my mac. It will not open.How do I get it to open?

I have written material on my Adobe Reader on my mac. It will not open.How do I get it to open?

This may help you What you can do if Safari quits unexpectedly

I have an iphone 4 and so does my daughter ... in my Settings screen i have a Personal Hotspot but she does not! How do we get one on her phone and is there a charge!

I have an iphone 4 and so does my daughter ... in my Settings screen i have a Personal Hotspot but she does not! How do we get one on her phone and is there a charge!

from Apple doc:
iOS: System requirements for Personal Hotspot
Learn the system requirements for Personal Hotspot on your iPhone, iPad, and iPad Mini.
To use this feature, your wireless carrier must offer Personal Hotspot and your devices must meet certain system requirements.
System requirements
The table below lists the iPhone and iPad (Wi-Fi + Cellular models) capable of Personal Hotspot and which connections they can use to share cellular data with another device:
USB
Bluetooth
Wi-Fi
iPhone 4 or later
✓
✓
✓
iPhone 3GS and iPhone 3G*
✓
✓
iPad (3rd generation or later) Wi-Fi + Cellular
✓
✓
✓
iPad mini Wi-Fi + Cellular
✓
✓
✓
* On iPhone 3G, Personal Hotspot is referred to as Internet tethering.
To connect to a Personal Hotspot, your device requires:
Wi-Fi: Support for 802.11g/n using WPA2 encryption.
USB: Mac or PC with iTunes 9.2 or later installed.
Bluetooth: Mac OS X v10.4.11 or Windows.
Carrier requirements
Verify that your carrier supports Personal Hotspot for your device and that you have Personal Hotspot enabled on your cellular plan:
iPhone: View a list of carriers that support Personal Hotspot on the iPhone.
iPad and iPad mini: Check with your carrier for availability.
Additional Information
Find more information on using Personal Hotspot.

I did a restore to get rid of updated firefox. know it won't open how do i get it to open & get my tabs back

i did a restore to get rid of updated firefox. know it won't open. how do i get it to open? The reason I got rid of the update is because it would not create multipal tabs of the same website, & i lost my tabs to boot. can anyone help with this?

*Press the Shift key while an entry in the drop down list is highlighted to disable "Switch to Tab" and see the URL.
*Use the cursor Right key to select an item marked as Switch to Tab in the drop down list and copy the URL to the location bar.
*Open the URL in a new tab by using Alt + Enter on the highlighted entry.
*Open the URL in the current tab by using Shift + Enter on the highlighted entry.
If you use a system restore then you have the risk that not all files are reverted to previous versions and you most likely have corrupted your Firefox installation.<br />
You will have to do a clean reinstall of Firefox and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).<br />
Your personal data is stored in the Firefox profile folder and won't be affected by a reinstall, but make sure not to remove personal data if you uninstall Firefox.
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html

I updated my ad to iOS 6 and now my App Store app does not work, how can I get it back

I updated my iPad 2 with the latest iOS 6 and now my App Store application does not work right. The only part that does work is the genius, and the purchased, but I cannot search for any new apps now have the categories come up. I don't know how else to search for apps, and I don't know how to download this as it was pre installed.

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off".

I bought a new iphone in miami that does not work, how can i get it repaired by apple?

I live in Argentina. I bought a new iphone 3gs unlocked on January 20th, 2012, in Aventura Mall in Miami, Florida. I arrived in Buenos Aires last Saturday, 28th, turned it on, and it never worked. It shuts down, and freezes for long periods of time, strange things appear on the screen, basically, it DOES NOT WORK AT ALL.
I want to give it back, and get my money back, but there's no contact mail, or telephone I can call from Argentina. There are only 1-800 telephone numbers which I cannot use from here. Also, there is no official Apple Store or Repair Centre here in Buenos Aires.
I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
I can't believe I have bought an Apple product that does not work, and that I cannot claim to anybody. I have no way of asking for a replacement.
Thanks for your help.

dologimenezzapiola wrote:
I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
This is the way of Apple all over the world, Their toll free telephone numbers for AppleCare support are all country specific. Apple does not provide an international support number anywhere.
http://support.apple.com/kb/HE57

When I download divx on firefox as they said it does not aks me to load, it downloads but does not load, how do I get it to ask me to ask me to download know automatically?

I had divx on but took it off as they said to download another programe for downloading movies. (paid) when I download any programe I used to be asked if I wanted to install it. but know it does not and I have trouble finding where the download was and how to install it many times.

Ohrita you can download the installation files for Creative Suite 5 at Download CS5 products. You can verify the software license you purchased by checking your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I was trying to update my Garmin,on my Imac and the application is locked down on the right hand side of the page next to my trash can and will not open---how can I get firefox to open up again ???

I was trying to update my Garmin and Firefox is now locked down on the righthand page next to my trash can and will not open---I have an Imac desktop.

We need a lot more information - like exactly waht you are doing, what version of iPhoto you have and what happens
LN

HT1933 The movie I downloaded does not play, how can i get my money back

I have downloaded a film and the picture has frozen and you can hear the movie start but nothing happens. How can I either get it working or get my money bak?

If this is on your iPad then you've tried closing the Videos app via the taskbar : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
And/or tried a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of those work, then depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the filme from the Videos app and redownload it via the Purchased tab in the iTunes store app.
If you aren't in a country where you can re-download films or if it re-downloads with the same problem then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Keynote is not repsonding , how do you get it to open a powerpoint that is not Keynote is not respond to. It just runs, and runs and never opens, and I have to force quit.

Keynote is not responding.When I click on Keynote Powerpoint presentation icon that is saved on my desktop, it just runs, asnd runs, and runs. I heve to force quit it. I'v never had this happen before. Never had this problem until last night when it would run and run and run. What can I do to open this powerpoint presentation?

I had this same problem as well. The original file had been converted from PPT, and it just got to a point where, while opening, the beach ball would just spin and spin and...
I followed some advice I saw posted somewhere, as follows:
1) Delete everything that is inside of Library/Caches and also ~Library/Caches; i.e., the one is accessed through "Macintosh HD:Library:Caches" and the other, ~Library:Caches folder is accessed by going to the Finder's "Go" menu and holding down the Option key. Delete everything inside each of these Caches folders.
2) Restart the machine and hold down all 4 keys of Command + Option + P + R while starting up, until you hear two bell chimes. After the 2nd bell chime you can let go. This resets the parameter something or other.
Open up Keynote and open yoru file. Should work. Worked for me.

Just downloaded Creative Cloud yesterday but this morning it will not open how do I get it to open?

I need help in opening Creative Cloud, it just doesn't respond when I try it.

Try deleting the entries from the Movies part of your library (i.e. where you are trying to play them) and see if you get the cloud symbol next to them for re-downloading in the Purchased link
As your screenshot shows your account id I've asked the hosts to remove it

Since I updated Firefox my contacts list from Yahoo does not work; how can I get it to work?

When I try to go to the Contacts portion of my Yahoo account, the contacts page appears but when I try to put a contact into the search place, nothing happens. The Calendar works and the Email page works. I can get to the Contacts page through Internet Explorer but I prefer using Firefox. I have the latest version of Firefox.

Update firefox to the latest version. If necessary use http://www.mozilla.org/en-US/firefox/all/.
Some problems have been fixed in Firefox 18.0.2 it may help to update to that version.
*use http://www.mozilla.org/en-US/firefox/all/ and see also [[Install Firefox on Windows]]
* CARE you do not need to uninstall Firefox first and do NOT use any option that offers to delete personal information, because you will destroy bookmarks and passwords.

My Add an Attachment link does not open, how do I get it to open?

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