My adobe acrobat keeps crashing.

After about 30 seconds it will just close.  I have fully uninstalled and reinstalled and it still happens.  Help please!  I am on a PC running  Windows 7 home premium edition.  Thanks!!

Hi Steven,
I would recommend you to use Acrobat Cleaner tool and then reinstall Acrobat.
Moreover, System Restore is a feature in Microsoft Windows that allows the user to revert their computer's state (including system files, installed applications, Windows Registry, and system settings) to that of a previous point in time, which can be used to recover from system malfunctions or other problems.
I would recommend you to use this Troubleshooting option Very carefully as it might remove/delete recent changes in your system. So please use this option only if you are an advanced user plus if you are well aware of the changes it will make to your system because it is an irreversible process. Use it as your last resort to this problem. Adobe won't be responsible for any damage/Data loss caused to your system.
If you need any further assistance, Please let me know! I will try my best to assist you.
Regards,
Rahul

Similar Messages

  • Why Does adobe Acrobat keep crashing?

    Acrobat keeps crashing when trying to print documents and the only fix that I have found so far is to uninstall and reinstall the program.  Does anyone know why this keeps happening?

    X Pro is the version that I am using.  We have 64 bit windows as well.  I updated the installation after each time I have to reinstall it but it still from time to time crashes.  Then it will not allow me to reopen any PDF documents. 

  • Acrobat keeps crashing when I launch the app takes 3 tries to get it to open

    acrobat keeps crashing when I launch the app takes at least 3 tries to get it to open

    Try performing these steps:
    Windows:
    1: Update the product, repair the product from the control panel.
    2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
    3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
    4: If the isue still persists then you need to check for the error message in the event viewer ie Start> and type Eventviewer and check the error message under Windows Logs>Applcition>erro which indicated Acrobat.
    5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
    Macintosh:
    1: Update the product to the latest version.
    2: Move the cache.db file from the location Macintosh HD>Library>Applciation support>Adobe >Adobe PCD>Cache and move the cache.db file on to your desktop.
    3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
    4:Rename the OOBE folder from the location Macintosh HD>Library>Applciation support>Adobe >OOBE and rename it to OOBE.old download and install the Adobe applciation manager from the Adobe website and it will work.
    Post on this if you are still facing the same issue.
    (Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by  navigating Finder, choose Go > Go To Folder
    In the Go To Folder dialog, type ~/Library and click Go.
    If you have queries regarding Creative Cloud installation and setup, you  can contact support using the below link.
    http://helpx.adobe.com/contact/
    1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
    2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?'

  • Adobe Muse keeps crashing every time I publish any website all of a sudden

    Adobe Muse keeps crashing every time I publish any website all of a sudden. Not just for the website I was working on but now all my websites. It was working perfectly fine and when I hit publish it just crashes. I have multiple copies and different websites and they are all crashing when I try to publish. It seems like it is not an error for just the one website I was working on but the entire program is not functioning correctly. Here's a screen shot of the error.

    Mac or Windows? What's the error that appears? If it's an Apple Crash Report, please copy/paste the first few pages of it here.
    I strongly recommend against it (for multiple reasons below) but if you uninstall Muse, then go to the Creative Cloud Desktop App, and choose "Previous Version" in the Find New Apps section there will be a dropdown arrow next to the Install button. That dropdown will list all versions of Muse.
    If you've saved over top your existing file using the current version, reverting Muse won't work, since older versions cannot open files saved from newer versions. If you've don't significant work in the current version, that will be lost because you'll have to go back to the file as last saved using the prior version of Muse. Finally, there's a significant probability that error/crash is related to content in the file, network configuration, or other outside forces and if that's the case reverting won't avoid the error/crash.
    If you share more info about what error you're encountering, I expect we can determine a workaround/solution.

  • Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?

    Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?

    Please try the steps below and let me know if it worked for you
    Delete all the files from following folders:
    [Home]/Library/Application Support/Adobe/SLStore
    [Home]/Library/Application Support/Adobe/SLCache
    And, delete all files from following folder except cache.db
    [Home]/Library/Application Support/Adobe/AdobePCD
    Then launch Acrobat and try to activate and check.
    Regards,
    Rave

  • Adobe Acrobat Pro crash

    I have an iMac OSX (version 10.9.2).  Adobe Acrobat Pro crashes every time I try to use the "find" function.  Anyone else have this issue?

    I was having this issue too. After a bit of a search I found an official response from Adobe with a patch you can install until the next update.
    http://helpx.adobe.com/acrobat/kb/product-crash-search-mac.html
    I've just installed the patch and done a quick test, everything seems to be working fine now...

  • Strange problem with Adobe Acrobat X (crash without a trace)

    Hi,
    I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
    What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
    I've already tried to restart system after crash, it doesn't help - reinstall is required.
    Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes  while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
    Has anyone encountered a similar problem?
    Acrobat version: 10.1.1
    System info: Windows 7 64 bit

    Hi Kelvin,
    Please let me know what OS version you are using.
    The error also shows OS requirements not met.
    Futher please try the steps below :
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.
    Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
    Regards,
    Rave

  • Why is Adobe Acrobat 11 crashing when re-intalling?

    Why is Adobe Acrobat 11 crashing when re-intalling?
    The download won't complete - just disappears when gathering info.

    Hi MCastagna,
    What os version are you using?
    I would recommend you to download the setup again using this Link : Download Acrobat products | Standard, Pro | DC, XI, X and try installing acrobat again.
    Regards,
    Rahul

  • Why does my Adobe Audition keep crashing on my MacBook Pro?

    Why does my Adobe Audition keep crashing on my MacBook Pro?  I've updated everything, and there are no other issues.  It is OS X and Audition CS6.  When I'm mixing a track, it will just shut down with a crash notice.  Very frustrating.

    Hi,
    What is the crash notice you receive?  OS X is very good about keeping extensive, detailed crash logs.  If you launch Applications > Utilities > Console.app  and open the "User Diagnostic Reports" group on the left, can you drag the most recent Audition crash report into an e-mail to [email protected] ?  The contents of that file should make it more clear to us why Audiiton or the OS thinks a crash is happening and will help focus troubleshooting.

  • Adobe Reader keeps crashing on iPad Air

    Not sure if this has already been mentioned by others but my adobe reader keeps crashing every time I pull up any power points since the last update. It is really frustrating since I have so many power points on it from school saved with notes. Is there any way this can be fixed or it in the processed of being fixed in the next update? I have the iPad Air with the latest iOS software. Thank you!

    This is not a problem that we have seen or that others have reported. Can you please share one of the files you are opening by emailing it to [email protected]?
    Thanks!

  • Adobe Reader keeps crashing on my iPad every time i am highlighting the text

    Adobe Reader keeps crashing on my iPad every time i am highlighting the text. Didnt have this problem before. Please help.

    Hi MR.LUSTIN,
    We are not able to reporduce this issue at our end. Could you please share the file with which you are having this issue or is it like with every file this issue is there?
    Thanks,
    -Shilpi

  • Adobe Flash keeps crashing.

    My Adobe Flash keeps crashing. I have uninstalled and reinstalled many times now. Any ideas? MacBook Pro 10.7.5

    Flash Player 13 "Plugin Failure" Workaround

  • HELP: Adobe Flash keeps crashing

    Could somone please help me.  I cannot play most of my games on Facebook because the "most wonderful" Adobe Flash keeps crashing on me.  I spend more time sending crash reports than I do playing the darn games.  Please keep in mind that I am not computer literate at all. I have checked and my Flash is up-to-date. I am using Windows 7...Thank you for anyone who can help....Desiree' (battgurl)Using Flash Player

    First, I would make absolutely sure that you're up-to-date using Mozilla's [http://www.mozilla.com/en-US/plugincheck/ Plugin Check]. If that doesn't help, you should try asking for support at Adobe, because unfortunately this is probably an issue with Flash and not Firefox.

  • Running Macbook Pro i7 processor. Adobe CS5 keeps crashing. Uninstalled and reinstalled - no luck. Purchased CS5.5 - same thing. Any clues?

    Running Macbook Pro i7 processor. OSX 10.7.3. Adobe CS5 keeps crashing. Uninstalled and reinstalled - no luck. Purchased CS5.5 - same thing. Any clues?

    cansee123 wrote:
    No - no such software loaded. I should have also said it's only Indesign which keeps crashing.
    I have no problems with InDesign. It may pay to ask Adobe if it is a common problem with Lion of if they have a solution
    http://www.justanswer.com/sip/adobe?r=ppc%7Cga%7C1%7CComputer%7CAdobe+%2D+1&JPKW =adobe%20support&JPDC=S&JPST=&JPAD=9460837683&JPMT=e&JPNW=g&JPAF=txt&JPCD=201201 20&JPRC=1&JPOP=Janine_TechChat_Control&gclid=CJuNq6WUrq4CFUYcpAodfzSKRA

  • Failure to Open PDFs from the web - 'Adobe Acrobat has crashed'

    I can't download pdfs from the internet, for instance an exam paper.
    Chrome tells me 'Adobe Acrobat has crashed'
    I'm using Windows 7, any ideas what I can do to fix this?

    Hi PLAVERY798
    Temporary fix:
    --Go to Chrome plugins page by typing this in your browser: chrome://plugins/
    --Look for "Chrome PDF Viewer" and Enable it
    Otherwise, Please Use any Other browser like , Firefox or Internet explorer !

Maybe you are looking for

  • In limbo between Leopard and Snow Leopard - stupidly didn't back up

    I've got an old-school black MacBook, about four years old now. I never cared enough to upgrade it to Snow Leopard, but now I want Lion. So, I borrowed my parents' five-license Snow Leopard install disc and started off on the journey to upgrade to Sn

  • Which camera works out of the box?

    Hi. I would like to add a webcam on an iMac G5. As iSight does not exist anymore could someone recommend a camera that works out of the box (=fully supported by Mac OS X). I would avoid using software like Macam and iChatUSBCam if possible... I have

  • HT1386 I keep getting error 4001 every time i try to put music from old ipod to iphone

    I keep getting error 4001 every time I try to put music from old ipod to new iphone.....what do I do ?

  • State wise Reports for Taxes

    Hi  MM Gurus, Good Morning !!!! I have a situation where i have many branches sales offices in different States, but in SAP we have created only one plant for one state and we have created Storage Locations for other states Branch offices. Now the is

  • Slideshow, change duration of some images?

    Hi I'm using this script. (I foud it here somwhere) to run a slideshow in a div. What I wonder if its possible to change the tempo on some mages? Say I have 5 images and want the last two to run faster. I have tried som if and else and renaming some