My adobe acrobat XI Pro has been constantly freezing when I open documents.

My adobe acrobat XI Pro has been constantly freezing when I open documents. I've uninstalled and reinstalled the program, changed some settings based on community threads, nothing is working. I have to close the document, open it back up and wait at least 60 seconds before I can do anything. I use Adobe pdfs for everything this is very bad. I am using MS Office 365, and Adobe CC on Windows 8.1.

Hi Kate,
Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
Let me know if the issue persist.
Regards,
Aadesh

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