My Adobe Application Manager no longer works.

I cannot download any updates for my creative cloud apps... It just says error retry or contact support...

I have the same issue
Nombre del modelo:          iMac
Identificador del modelo:          iMac12,2
Nombre del procesador:          Intel Core i5
Velocidad del procesador:          2,7 GHz
Cantidad de procesadores:          1
Cantidad total de núcleos:          4
Caché de nivel 2 (por núcleo):          256 KB
Caché de nivel 3:          6 MB
Memoria:          12 GB
Versión de la ROM de arranque:          IM121.0047.B1F
Versión SMC (sistema):          1.72f2
Número de serie (sistema):          C02HH1PNDHJP
UUID de hardware:          292606B3-A9AA-56C8-8915-697D48F12602

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Application Manager no longer works after I got a new computer.

Application Manager no longer works after I got a new computer.
I moved all of my data from one mac to the other, but the Adobe Suite no longer works.
I tried to re-install it, but it says now that Application Manager is damaged, it keeps sending me to the download page, I download, it starts installing then it says it is damaged, and so on... Got any idea?
Thank you!

1)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2) Trash Adobe Creative Cloud from Applications well.
3)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accord i on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip
4) Click on the below link and download Adobe Application Manager and install the same:
Once the installation process is completed , the installation box will disappear. Then open Application folder and locate Adobe application manager icon and double click on it .
It will start update process and gets updated to Creative Cloud .
http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg
Feel free to post , if you need further assistance

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

Installation Error: "Adobe Application Manager has stopped working"

Alright, so I did about 4/5 hours of googling and searching and trial&error, and FINALLY got passed the issue of a "pending machine restart" at the beginning of the Adobe Installer's work. (All explained http://forums.adobe.com/thread/872455?tstart=0.)
The issue with the Application Manager is what is stopping me now.
Once it gets to about 3/4 through the installation, a 'Microsoft Windows' window pops up stating "Adobe Application Manager has stopped working". It searches for a solution, finds not, and gives me no choice but to "Close Program".
Don't know how to fix this... please help. I've been searching for nearly 3 hours now trying anything I can find or think of doing. If you have had a similar situation or even a suggestion, please let me in on it! Thank you all very much!
-Rebecca

I'm not even sure what it was downloaded to. Should I delete the application
manager and the download it again with ie to see if it works then? And if
not, try it again only with Firefox?
Edit: I tried this and had no luck. Need some serious help...

I try to download components for CS Cloud. Adobe Application Manager freezes. Working with Win XP

I try to download components for CS Cloud. Adobe Application Manager freezes. Working with Win XP. What can I do?

You need to provide a lot more info like what apps you are trying to download, what exactly seems to be going on, exact system specs, Internet connection info, whether AAM is up to date and so on....
Mylenium

Adobe Application Manager CC not working after last update

Last night I avrived home and sat down to work on my website and other side projects after a long day at work. I opened my application manager and it notified me that it had an update. So naturally I agreed and was excited to see the new upgrade. Sadly after a couple hours of trying to figure things out on to why I wasn't able to access my Adobe Muse and Adobe Application manager after the update I had to give up. I was online with tech support about the issue and was given a link to download the application manager yet again (this would have been my 3rd attempt to do so, and the link that was given to me was outdated). After finding out that this was going to take longer than I had hoped asked if the teck support could help me resolve the Muse issue. I was told that I'd be transfered to the Muse support and never was after an hour or so.
I'm now still stuck not being able to use muse (after a couple re-installs) and not able to use my application manager.
Currently when I lunch my application manager my backgound decktop goes black and the application manager pops up and is white with no options to choose and shows nothing. When I try to use Muse it askes me to log in, and then gives me an error message asking me to please try again later....
Can anyone help, has anyone had this issue before??
(running on a 64bit system, windows 8, Adobe CC Member)

Hi LantzDesign,
Could you please follow this step and let me know if it helps.
Rename the OOBE Folder to OOBE.old from this location and relaunch Creative Cloud.
C:\Users\(your Username)\AppData\Local\Adobe
Regards,
Abhijit

Cannot get Acrobat to install, Adobe Application Manager is not working!?

How do I get Acrobat to install properly? Each time I try, I get the Adobe Application Manager:
cannot select anything in the upper drop down. and if I click accept….nothing happens!

Hi Shotgun981,
Adding to what Jeff & Sheena shared, have you got any other product installed on this machine? Is that working fine ? Can you please navigate to the below mentioned location and advice if that worked for you or not.
Library/Application Support/Adobe/SLStore
Rename the above mentioned folder to SLStore_old and try and launch Acrobat . If this doesn't work , please make sure that we have full permissions on the folder mentioned in the kb article. (Note: this Kb article is only for sharing the location and the actual problem is not described in it)
Configuration error 16 | CC, CS
(Note: this Kb article is only for sharing the location and the actual problem is not described in it)
Cheers,
Kartikay Sharma

Adobe App Manager no longer works

For some reason my Adobe App Manager does not work on my Macbook. It orginally did but one day it just would not launch. After numerous attempts of uninstalling and re-installing without success, the only workaround solution was to create another user on my Macbook and install the Application Manager on that user's account. I can then download the apps / programs and updates from there. When I log out of that user and back into my main account the Adobe programs work....well most of them. I have noticed that certain programs, like Muse will launch and work correctly under my second user account but it will not luanch without error on the main account.
Everything worked fine one day, then its all messed up. Switching users is not an ideal solution at all. I have spent numerous attempts using Adobe chat but no one can seem to give me a solution that works.
Does anyone have a suggestion for a solution?

Kmonk9000 if you are facing so many issues under your original user account I would recommend migrating your documents and settings to a new user account.
You are welcome to attempt to track down the numerous locations your file permissions for your current user account have become compromised however. I would recommend you begin by looking at your installation logs to determine where you faced file permission failures. Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review the logs.

Adobe application manager no longer opens.

I've seen lots of posts about how peoples manager stopped working but when I read the post its about how it wont download. My is down loaded and has worked fine up till a month ago. Now I get icons on my PC that says I have updates and to launch my application manger but it wont open. I tried to uninstall and download again but my PC says I first have to close my desktop application manger. If I could open it I wouldn't need to remove it and try again.

Please refer to the following links:
Adobe Application Manager won't start
Completely uninstall Adobe Application Manager
Can't open Adobe Application Manager to update to CC
Please let us know if it worked.
Regards
Rajshree

Adobe CS 5.5 Standard setup - Adobe Application Manager has stopped working

Hello,
I was wondering if someone could help me with this situation.
I successfully installed CS 2 on a Windows Server 2008 R2 SP1 Terminal Server.
Now, I am trying to install the CS 5.5 upgrade but the Adobe Application Manager keeps crashing.
I downloaded the latest package from the Adobe website (http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html)
Is there any other way to install this upgrade?
Thank you for your help.
Sincerely,
Sri

Hey stephenp36835709,
We are really sorry for the inconvenience that has caused to you.
You might navigate to the link mentioned below to download the latest version of Adobe Application Manager and install:
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Let me know if this helps.
Regards,
Anubha

Adobe Application Manager doesn't work

We have bought two licences of the Creative Suite, but only one of these is ok. For the second one, when the user accepts the invitation of administrator and starts the download of adobe application manager, he can only download the trial version and not the full version like the first licenses

Refer to this:
Sign in or activation errors
And naturally make sure the e-mail addresses used match exactly.
Mylenium

Creative Suite 6, Adobe Application Manager doesn't work.

When I lunched AAM, the error message is: "There is running another instance of Adobe application Manager program. Please close the another instance" How can I solve the issue ?

You have to provide system info and otehr details. Other AAM instances would only be active if you ran updates on your apps or invoked some otehr online feature from within the programs.
Mylenium

The Adobe Application Manager doesn't work, can't download trial software.

I'm on a Mac, trying to download a trial of Acrobat Pro X, and as I hit download, it launches the Adobe Application Manager. Once it's launched, it keeps spinning the blue-gray squares round and round and nothing happens. Is there a way to directly download the file and install it manually?
Cheers,
Rita

Ok, I tried and it has begun the installation.
The first time, before I got to the end, it said 'The Adobe Application Manager is already running.'
I was asked to quit, but there was no quit button, so I Force quitted it.
Then I started the installation process again, and now I get this error message:
The installation cannot proceed, because some of the processes are running.
Do you have any idea what I'm doing wrong?
I quit all Adobe products.
Thanks for your attention.
Regards,
Rita

Adobe Application Manager does not work

I am afraid this is not the appropriate forum, but it is the closest I could find, sorry about that.
I experience a problem where I can't update my Adobe products, the application manager gives two different erros.
I've come across the issue when I tried to update Photoshop CS 6 Extended 13.0 x64 and Premiere Pro CS6 6.0.0
Since the problem seems to be related to the Application Manager, and not Ps and Pr themselves, I posted the problem here.
When I try to update either of the programs from within ( help > updates... )
I get this error, and in the preferences only the Extension Manager is visible.
When I download the updates from here
Adobe - Photoshop : For Macintosh : Adobe Photoshop 13.0.6 update for CS6
Adobe - Premiere Pro : For Macintosh : Adobe Premiere Pro CS6 6.0.5 Update
And try to install them following the instructions I get this error:
translated:
Updating failed
Can't apply updates
This patch is not for you. Use the menu Help in your product to check for updates and to display a list of the newest available updates.
Contact customer service if the problems persist.
I'm using:
late 2011 15 inch Macbook Pro
OS X 10.9.5
2.2 GHz Intel Core i7
8 GB 1333 MHz DDR3
AMD Radeon HD 6750M 512 MB
as part of Adobe CS6 Production Premium:
I wondered if maybe this wasn't the most recent version of the application manager,
but on the downloads page http://www.adobe.com/downloads/updates.html
I could not find updates for this product.
I have not yet tried to update After Effects (it did not occur to me that they weren't up to date until I stared experiencing a bug in Photoshop) and I don't really use the other programs in my collection.
If it is useful to try and update the others as well to understand the problem, I'll try to do that.

Anhoilan the most recent log file seems to be from 2014. I thought you had removed and reinstalled the software after the running the CC Cleaner tool? Is this not the case?
I would recommend beginning the process again. You can find directions on how to run the uninstallers and use the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6. Please make sure to run the uninstallers prior to running the CC Cleaner Tool.
I would also recommend removing the contents of /Library/Logs/Adobe/Installers/ prior to reinstalling CS6.
Looking again at the installation log folder it looks like you evaluated InDesign CC. This would upgrade the Adobe Application component. Complete removal of all Adobe Creative software titles and reinstallation will ensure you have the correct shared components installed for that application.

Adobe Application Manager doesn't work at all

I wish some one can tell how to unistall this application manager couse a can't download ANYTHING, theres an error so called A12E1 and it's telling me that the application update can't be open , what can i do? i wan to download the applicatios without using the application manager, how can i do this?

Try http://forums.adobe.com/message/4602195

My Adobe Application Manager no longer works.

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