My Adobe Application Manager shows that I didn't install anything
But I already installed the things I wanted to. Today I just wanted to update my programs and then after the Application Manager updated itself it showed me that I only can install everything insteat of update.
Sorry for my bad English.
Thank you in advance
Justin
Ok will please try reinstalling the Adobe Application Manager as previously discussed. If that fails to work then at your convenience you will want to remove all Adobe Creative applications. You would then want to follow this by using the CS Cleaner Tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. You should then be able to reinstall the Adobe Application Manager and reinstall your applications.
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When I try to download from online store after purchase :
" Adobe Application Manager quit unexpectedly"
Report:
Process: PDApp [26363]
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 6.2.112.0 (6.2.112.0)
Code Type: X86 (Native)
Parent Process: launchd [138]
Responsible: PDApp [26363]
User ID: 501
Date/Time: 2014-02-04 16:45:31.824 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 30171B7F-3963-F077-301B-62F87334ABD4
Sleep/Wake UUID: EF16F149-AD29-467E-91A9-8B0DEC079F6B
Crashed Thread: 4 Dispatch queue: NSOperationQueue 0x713720
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-0000000000040000 [ 252K] r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: release
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x976d9e2d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x976d9bb2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x976d998d _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x90ffa5a9 _DPSNextEvent + 1602
10 com.apple.AppKit 0x90ff9ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x90fec35c -[NSApplication run] + 727
12 com.apple.AppKit 0x90fd51f8 NSApplicationMain + 1165
13 com.adobe.PDApp 0x00007ad4 0x1000 + 27348
14 com.adobe.PDApp 0x00004075 0x1000 + 12405
15 com.adobe.PDApp 0x00003fa4 0x1000 + 12196
Thread 1:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a465992 kevent64 + 10
1 libdispatch.dylib 0x93f938bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93f93556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 4 Crashed:: Dispatch queue: NSOperationQueue 0x713720
0 libobjc.A.dylib 0x92f1b4ab objc_msgSend + 27
1 libobjc.A.dylib 0x92f1d497 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 527
2 com.apple.CoreFoundation 0x9a4a5cdf _CFAutoreleasePoolPop + 47
3 com.apple.Foundation 0x9369ac1f -[NSAutoreleasePool release] + 125
4 CCMNative.dylib 0x102677cc HttpCommunicator::getCookies() + 716
5 CCMNative.dylib 0x10267986 HttpCommunicator::sendRequest(std::string, NSString*, bool, bool, NSMutableArray*, bool) + 408
6 CCMNative.dylib 0x10269271 HttpCommunicator::getRemoteFileSize(unsigned long long&) + 485
7 CCMNative.dylib 0x1024e301 DownloadGlobalData::retrieveRemoteFileSize() + 471
8 CCMNative.dylib 0x10258757 FileDownloadManager::getFileSize(unsigned long long&, bool&) + 51
9 CCMNative.dylib 0x1025fc1d DLEFileDownloadHandle::getFileSize(unsigned long long&, bool&) + 39
10 CCMNative.dylib 0x100b4baa ProductSession::prepareNewDownload(std::string&, bool) + 1276
11 CCMNative.dylib 0x100b5422 ProductSession::isDownloadWorkCompleted(std::string&) + 54
12 CCMNative.dylib 0x100bbe65 ProductSession::shouldDownloadAAM(OSXMLParser*) + 731
13 CCMNative.dylib 0x100bc9f5 ProductSession::processAction(OSXMLParser*) + 417
14 CCMNative.dylib 0x100a8cd8 PerformSessionJob(MessageObject const&) + 432
15 CCMNative.dylib 0x10087c9c Applet::executeMethodWithMessage(MessageObject&) + 228
16 CCMNative.dylib 0x1009f18a processMessage + 184
17 com.adobe.PDApp 0x00010c7e 0x1000 + 64638
18 com.adobe.PDApp 0x0000439b 0x1000 + 13211
19 com.adobe.PDApp 0x0000e339 0x1000 + 54073
20 com.apple.CoreFoundation 0x9a4a6f5d __invoking___ + 29
21 com.apple.CoreFoundation 0x9a4a6e2b -[NSInvocation invoke] + 315
22 com.apple.Foundation 0x93737197 -[NSInvocationOperation main] + 217
23 com.apple.Foundation 0x93681fec -[__NSOperationInternal _start:] + 702
24 com.apple.Foundation 0x93681d21 -[NSOperation start] + 71
25 com.apple.Foundation 0x93681c48 __NSOQSchedule_f + 50
26 libdispatch.dylib 0x93f95e21 _dispatch_async_redirect_invoke + 158
27 libdispatch.dylib 0x93f913a6 _dispatch_client_callout + 50
28 libdispatch.dylib 0x93f93467 _dispatch_root_queue_drain + 257
29 libdispatch.dylib 0x93f94732 _dispatch_worker_thread2 + 39
30 libsystem_pthread.dylib 0x9c07fdab _pthread_wqthread + 336
31 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09b6c20e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09ce10c8 APXGetHostAPI + 4264072
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x911a3f18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 17:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x936e70b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x936e6f2e -[NSThread main] + 45
8 com.apple.Foundation 0x936e6e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x045aede0 ebx: 0x9369abb0 ecx: 0x92f37167 edx: 0x039a7000
edi: 0x00000000 esi: 0x03935000 ebp: 0xb0196358 esp: 0xb0196104
ss: 0x00000023 efl: 0x00010202 eip: 0x92f1b4ab cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x3ffe3 +com.adobe.PDApp (6.2.112.0 - 6.2.112.0) <8D7B660F-E376-56A8-08E3-C808F17872F6> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0x48000 - 0x4fffb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x570000 - 0x5c4fe7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <0B80F7A7-EC10-A7C7-5E6E-787953553C55> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x3500000 - 0x357dffa com.apple.xquery (1.3.1 - 30) <A9C347CC-0C9F-395F-BB32-1EE803C28FDC> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x35a3000 - 0x35aeffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x3796000 - 0x37bbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x4100000 - 0x41f6ff3 +AdobePIM.dylib (6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ] - 6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ]) <7E9D9196-2A82-C25B-1DDF-4312E706A4BA> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x44d4000 - 0x44d8ffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <DAF7D11D-7AC8-38EA-AE89-903A9C59E1BB> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x989b000 - 0xa7e3fcb +com.adobe.ape.engine (3.3.8.19346 - 3.3.8.19346) <FB642021-E854-27B0-9C15-E3567B4F56B9> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0xb0d3000 - 0xb183fff ColorSyncDeprecated.dylib (426) <F54DBFF3-3165-3D15-8AE4-37B603502A5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xbc5b000 - 0xbc69fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xe2e1000 - 0xe2f3ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1007b000 - 0x1032dff3 +CCMNative.dylib (7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ] - 7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ]) <BC821C96-C2F4-67C2-D3BB-B62EEA05DC4A> /Applications/Utilities/Adobe Application Manager/*/CCMNative.dylib
0x8fe37000 - 0x8fe69417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90039000 - 0x90046fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x90047000 - 0x9004dff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9004e000 - 0x90058ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x901d8000 - 0x901dafff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x90289000 - 0x902b9ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
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0x9be0d000 - 0x9beddfef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
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0x9bf4a000 - 0x9bf4dfff libdyld.dylib (239.3) <729B32AC-EEE2-3739-8CE3-F90838D51906> /usr/lib/system/libdyld.dylib
0x9bf4e000 - 0x9bf8bffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9bf8c000 - 0x9c07cffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9c07d000 - 0x9c084ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9c090000 - 0x9c095ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
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0x9c136000 - 0x9c137ffa libsystem_sandbox.dylib (278.10) <F3C9C427-AF9F-3CE0-95FF-DC9ACA0B5760> /usr/lib/system/libsystem_sandbox.dylib
0x9c138000 - 0x9c143fff com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?
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I attempted to install Lightroom 4.1 three times and it stopped on 99% installed each time. Restarted Windows 7 and had the following results when I logged into the Application Manager. I had installed Photoshop CS6 earlier than Lightroom and Muse after the attempts at Lightroom. They both installed and launched correctly
Joe Muse
Application Manager
Installed ProgramsAre you on Creative Cloud? If so I suggest you ask on the CC forum.
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I get an Adobe Application Manager error when I try to install NeoVoices.
When I try to install NeoVoices, I get an error that my Adobe Application Manger is possibly damaged, updates are not possible, and that I should download and install a new version of if (Adobe Application Manger.) I'm stuck. I have downloaded and installed the latest versoin of Adoble Application Manger, but it still doesn't work, and the Manager works fine otherwise. otherwise.
Is it a 32 bit or 64 bit version?
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How do i install lightroom from adobe creative cloud if my adobe application manager doesnt have it
i just got the adobe creative cloud and my adobe application manager doesnt have the option to install light room and more apps that the cloud has
Simple answer: If it doesn't show up, your system doesn't support it. refer to the tech specs on the product pages and verify the system requirements.
Mylenium -
Unable to install updates nor exclusive features; Adobe Application Manager damaged?
I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to downloading updates:
When I try to update or download an application, the Adobe Application Manager shows the message "Downloading error | Adobe Application Manager is damaged and it is necessary to resinstall it. Download it now or contact with customer's support."
However I reinstalled AAM three times, but instead of reinstalling, shows the message "Updating Adobe Application Manager" and after the installation, running AAM again shows the same message.
I cannot access to the Adobe Creative Cloud exclusive features of Photoshop and Illustrator, showing the application as if it was activated by a serial, and not by subscription.
I am using a Windows Vista 32-bit operating system.
Update: The version of AAM is 6.2I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating. -
In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
Has anyone else had this problem and if so, does anyone know why and what I can do about it?
Thank you.Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
Hope these help,
-Dave -
Update problems with Premiere Pro and AAM (Adobe Applications Manager)
I am using Premiere Pro CS6 via a Creative Cloud subscription and am having a problem. AAM (Adobe Application Manager) says that Premiere Pro needs updating to 6.0.1 but if I run Premiere Pro and check it's version, it says it already is 6.0.1 - so how would AAM fail to understand that PP is at 6.0.1 when PP knows that it is already there??
So guess the real question is what does AAM use to decide what version the different apps are at and then tell you which updates you need to install? And how might it have gotten confused?
And most of all, how to "un-confuse" AAM?
Please don't suggest uninstalling PP - because with CC and AAM, then you have to re-download the entire app once again from inside AAM - it doesn't keep the install media around after it has installed it, but insists on downloading the same version yet again, and taking another hour or two to get back to where it was the last time it downloaded the app.
Any suggestions??
Thanks ...
-BobHi Bob,
I was having a similar issue.
I was getting a dialog, when exporting from Pr informing me that there was a codec update available for Pr, and that I should update via help. But the AAM kept telling me that everything was up to date.
I just tried to repeat the problem to respond to your post ... and it isn't happening anymore!
It may not be happening anymore because I opened Adobe Media Encoder CS6 outside of Pr this morning. That is all I have done outside my normal rutine since the last time I had the annoying dialog...
Kind of grabbing at straws.
Cheers,
DK -
I have CS 6 installed on my Windows PC (Windows 7). It worked for a long time. Now I cannot update the Programm. At first I get the message "update failed, please download a new Version of the Adobe Application Manager". When I did it and tryed to install the application Manager, I got a new message: "Installer could not be initialized. Please download the Adobe support advisor to identifie your Problem." But the Support Advisor has been closed by Adobe and I cannot download the program. What can I do now? (please sorry for my bad english).
Thank you very much. That helped me and I can update my CS 6 again.
sam.am schrieb:
navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE
Then try to install it.
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