My adobe cloud says expired but i started it on january 18, 2013
i opened my adobe cloud substription on january 18, 2013 but today it will not load photoshop and says my registration is expired. I do not understand why.
Me to and I can not get any support help.
I think its a payment error "ErrorThere was a problem in the store. If you wish to complete your purchase immediately, please contact Adobe Customer Service at 0800 291 932."
I live in Australia so that number is not possible.
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CC Trial says Expired, but I have Creative Cloud Membership, work due tomorrow HELP!
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Mylenium -
Adobe Flash-says installed, but isn't???
1. I downloaded and installed Adobe Flash, got message that it was successful, I now had Adobe Flash, BUT nothing needing flash works, so I checked all programs & Adobe Flash is NOT listed; so I checked Control Room>Uninstall-and Adobe Flash is listed but shows 0 memory under size.
2 So I uninstalled it, and returned to website, repeated download and install of Adobe Flash. Same thing.
3.Rebooted and repeated 1 & 2, same results.
4. When I installed, all 3 times, got error message that I needed to close internet explorer, which I did but still got error message. Kept clicking Retry, finally got past that, install looked like it went well, %'s went to 100%, said complete, I clicked finish.
5. Have Dell Inspiron 1720, Vista OS [hate hate hate Vista!], IE, Mcafee Total Protection. Am self taught baby boomer pc user [work online 8 hours/day] so please understand I don't understand tech abbreviations.
Thank you so much for any help you can give.What files do you have in
C:\Windows\system32\Macromed\Flash ?
C:\Windows\syswow64\Macromed\Flash ?
Regarding IE, see
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Adobe Cloud CS6 - Can't install/start AAM and CS6
Since 6 Hours i try to get the CS6 installed - hope anybody can help.
- I deinstalled Photoshop CS6 beta and my CS5 completely
- I deactivated my firewall
- I used Adobe CreativeSuite cleaner
- I downloaded the full AAM6.1
- But - when I start the AAM I allways get the message : Download Problem Error 403 Contact support
- OS: Win7 - 64bit
Thanks for helpGone to creative cloud faq: here is the answer
What if I have problems downloading my software?
Visit the Adobe Store download forum, where you can find information about typical software download issues.
so here I am again!
This was not a general question, it a specific one: AAM is not working by now.
6hrs ago MacBookPro with Lion OS: AAM stoped downloading (after installing 2 app Acrobat and PS6) other apps. I was in office (on its internet connection).
Back home (another internet connection) it was sill not working. I tried on the PC (win7 64bit) and I couldn't either install AAM (download didn't start)
Maybe the server was down.
1 hrs ago it begun working both on PC and MAC, but just the list of apps.
I couldn't download any app.
Now AAM doesn't start again (both on PC and MAC): Download Problem Error 403 Contact support
MESSAGE UPDATE
After 8 hrs everything is working: I think it was just something like a server was down.... -
Adobe Cloud says 'Download Error'
I've had Cloud installed for nearly a year now, and all has been fine. Then, possibly after I installed Fireworks a week ago or so, it doesn't let me update my Apps and, even worse, crashes After Effects on launch.
I've been through Adobe support online where a helpful guy from India ran me through some options ie. remove preferences, uninstall Cloud, run the Adobe Clean tool etc. But nothing worked. Everything else seems to be working fine, fro my Adobe id to linking with Behance etc
When I ran the Clean Tool I accidentally uninstalled After Effects, Bridge and one other ap. But, because of this error message I can't re-download them, as the download needs to go through the Apps control panel - whcih of course isn't working. Argh!
Any help much appreciated!Went and talked to someone in Adobe support (a lovely lady called Rashmi) who guided me through the problem. I think it was a recent security update from Apple that must has rejigged my permissions. So it was a case of dumping old preferences, and then setting a few Adobe folder permissionsfrom 'read' only to 'read & write'. Job done. All working fine again.
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My printer code says expired but same code continues to print from new printer photosmart 7510
Question is in subject heading. I see no way to get new printer code
Hello VMB,
In order to print a new printer code you must disable Web Services and re-enable it. Some printers have this option as 'Restore Factory Defaults" on the Web Services Menu. Once you have enabled Web Services it contacts the server for a new code that you can use to register your printer on ePrintCenter.
Hope this helps.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
Have paid for adobe cloud but now it is say start your trial
have paid for adobe cloud but now it is say start your trial
There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree -
Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.
Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium -
I have paid for adobe cloud but now it says 'Trial expired'
I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree -
Creative cloud software says my free trial has expired, but I have a paid subscription
my creative cloud software says my free trial has expired, but I have a paid subscription and money was taken out of my account so I know it is paid. help!
My problem with Adobe's recognition of my Adobe ID was solved by the chat support. The file "host" was changed, so that Adobe products no longer was blocked. Try the chat.
With Kindly Regards
Palle Tørnqvist
Den 08/04/2013 kl. 14.10 skrev TimmyC123456 <[email protected]>:
Re: creative cloud software says my free trial has expired, but I have a paid subscription
created by TimmyC123456 in Adobe Creative Cloud - View the full discussion
I'm having the same problem. Subscribed to Creative Cloud. All the apps showing as 'Try' rather than the 'Download' buttons that apepar on a colleagues machine (who subscribed a few months ago). When I load the trial of Indesign, if I select 'licence software' - no space to put Adobe ID, only serial number which I don't have with the Creative Cloud membership.
Tried everything that has been suggested. Updated everything in Adobe App' Manager. Gone back to open Indesign - still just has boxes for serial number.
Please sort this out Adobe. I've wasted half a day trying to install on my machine and still have the rest of the studio to do.
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Creative cloud renewed - status active but AAM & tools says expired!
Yesterday I renewed the creative cloud subscription.
Status in the web is active but the AAM says expired.
Support is not directly reachable. (although subscription; great support!)
Can someone help?Did you pay for your renewal, and does that show on your Adobe account page?
https://www.adobe.com/account.html for serial numbers or orders on your Adobe page -
if you can help me please alguin
Adobe Creative Cloud because I do not get After Effects among others but I try to install software from the page but I give After Effects download shareware and says downloading but nothing comes give him retrying but nothing even leave the application of Adobe Creative but nothing helpWithout proper system info and otehr technical details nobody can tell you anything.
Mylenium -
Adobe creative cloud say i'm not connected to the internet, but I am
adobe creative cloud says i'm not connected to the internet, but I am
If you statee more aout your set up about your relation to the Cloud a l9ittle of the history something to go on right now tht is believe it or not ptretty vague.
i do not relly particfipate in the forum but I doubt that the other users will have an easytime helping you without more informtion.
Offhand I wouuld say it was a permissions issue fwiw. -
CS6 not starting says "Adobe Application Manager Required" but I already have it AND I reinstalled. All I know is that I have CS5 on my computer and it's not a permission error. Please help
We are not ignoring you...we are checking into it! Sorry for the delay.
Pattie -
i am on my mac and have os x yosemite. i am trying to install adobe premiere elements 10, but every time it starts downloading it stops and says it encounter 8 errors?
you mean when it starts installing (not downloading), you see errors?
if yes, attach a screenshot of the errors.
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