My adobe creative cloud doesnt start correctly it appears a white screen in the
the principal screen and not the list of programs. is the second time of installation of this in my computer because I restore it . And I have tried to install it many times and sometimes it apears the 206 error.
my computer has windows 8
Thanks !
Date: Sat, 5 Apr 2014 03:48:29 -0700
From: [email protected]
To: <Removed by Moderator>
Subject: Re: my adobe creative cloud doesnt start correctly it appears a white screen in the my adobe creative cloud doesnt start correctly it appears a white screen in the
Re: my adobe creative cloud doesnt start correctly it appears a white screen in the
created by Abhijit Kr. in Creative Cloud Download & Install - View the full discussion
Hi angelogiuseppe9,
If you are getting blank screen after launching Creative Cloud Desktop app then deleting opm.db should help. Please delete all the contents from this location.
C:\Users\abhijiku\AppData\Local\Adobe\OOBE
If you are getting Error 206 while installing then try to change the connection from LAN to Wifi and vice cersa. You can also try disabling your software firewall if any.
Please let us know if it helps
Regards,
Abhijit
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Hi all,
I am able to install the Windows Adobe Creative Cloud application fine on Windows 7 box but the application fails to establish a connection with Adobe server/-s.
We use a proxy with Websense as our network security solution. Proxy configuration script is set in Internet Options. We have not tried to whitelist anything as per http://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html as the errors suggest the application does not even connect to the proxy server/Websense at all.
Please see below snippet from that DLM.log file that contains the error messages - please have a look. Could anybody tell me what it means or advise how to resolve this please? I don't see the Adobe Creative Cloud tool to have any options where manual proxy settings can be setup to try that.
<snip>
11/05/14 08:50:48:184 | [INFO] | | | | | | | 5236 | **File download complete.**
11/05/14 08:50:52:145 | [INFO] | | | | | | | 3732 | **File download complete.**
11/05/14 08:51:05:327 | [INFO] | | | | | | | 1784 | **File download complete.**
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | The windows error code is - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | Failed to send the request to server to get the response - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | the download job (0) failed to execute. The job state is STOPPED_STATE
11/05/14 08:51:06:992 | [INFO] | | | | | | | 6844 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:51:11:514 | [INFO] | | | | | | | 6844 | incrementing the thread. now the active thread count is 2
11/05/14 08:51:12:519 | [INFO] | | | | | | | 6648 | **File download complete.**
11/05/14 08:51:16:541 | [INFO] | | | | | | | 6844 | decrementing the thread count. now the active thread count is 1
11/05/14 08:51:22:281 | [INFO] | | | | | | | 3452 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:51:29:022 | [INFO] | | | | | | | 1836 | **File download complete.**
11/05/14 08:52:22:381 | [INFO] | | | | | | | 7220 | incrementing the thread. now the active thread count is 2
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | The windows error code is - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | Failed to send the request to server to get the response - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | the download job (5) failed to execute. The job state is STOPPED_STATE
11/05/14 08:52:27:383 | [INFO] | | | | | | | 7220 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:52:27:663 | [INFO] | | | | | | | 4908 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:52:28:733 | [INFO] | | | | | | | 6064 | **File download complete.**
11/05/14 08:52:42:810 | [INFO] | | | | | | | 7220 | **File download complete.**
11/05/14 08:52:45:570 | [INFO] | | | | | | | 3788 | **File download complete.**
</snip>
There is also an INFO class message that talks about resetting an ‘error 9’ from 1 to 0.Hi all,
I am able to install the Windows Adobe Creative Cloud application fine on Windows 7 box but the application fails to establish a connection with Adobe server/-s.
We use a proxy with Websense as our network security solution. Proxy configuration script is set in Internet Options. We have not tried to whitelist anything as per http://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html as the errors suggest the application does not even connect to the proxy server/Websense at all.
Please see below snippet from that DLM.log file that contains the error messages - please have a look. Could anybody tell me what it means or advise how to resolve this please? I don't see the Adobe Creative Cloud tool to have any options where manual proxy settings can be setup to try that.
<snip>
11/05/14 08:50:48:184 | [INFO] | | | | | | | 5236 | **File download complete.**
11/05/14 08:50:52:145 | [INFO] | | | | | | | 3732 | **File download complete.**
11/05/14 08:51:05:327 | [INFO] | | | | | | | 1784 | **File download complete.**
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | The windows error code is - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | Failed to send the request to server to get the response - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | the download job (0) failed to execute. The job state is STOPPED_STATE
11/05/14 08:51:06:992 | [INFO] | | | | | | | 6844 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:51:11:514 | [INFO] | | | | | | | 6844 | incrementing the thread. now the active thread count is 2
11/05/14 08:51:12:519 | [INFO] | | | | | | | 6648 | **File download complete.**
11/05/14 08:51:16:541 | [INFO] | | | | | | | 6844 | decrementing the thread count. now the active thread count is 1
11/05/14 08:51:22:281 | [INFO] | | | | | | | 3452 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:51:29:022 | [INFO] | | | | | | | 1836 | **File download complete.**
11/05/14 08:52:22:381 | [INFO] | | | | | | | 7220 | incrementing the thread. now the active thread count is 2
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | The windows error code is - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | Failed to send the request to server to get the response - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | the download job (5) failed to execute. The job state is STOPPED_STATE
11/05/14 08:52:27:383 | [INFO] | | | | | | | 7220 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:52:27:663 | [INFO] | | | | | | | 4908 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:52:28:733 | [INFO] | | | | | | | 6064 | **File download complete.**
11/05/14 08:52:42:810 | [INFO] | | | | | | | 7220 | **File download complete.**
11/05/14 08:52:45:570 | [INFO] | | | | | | | 3788 | **File download complete.**
</snip>
There is also an INFO class message that talks about resetting an ‘error 9’ from 1 to 0. -
Hi community,
I have Creative Cloud from 2 years. Every thing working fine and 2 days before after the new Acrobat install Creative Cloud doesn't start.
Simultaneity Acrobat doesn't work to.
At this time I can Start and remove Creative Cloud app. I have try to reinstall but the install process crash without warning after a few second.
I need help
Tanksit might. you can check how to save settings with,
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html -
Re: Creative Cloud doesnt start under Mac OS
I'm running lion and im having the same problem. The cloud app wont load, and the uninstaller wouldnt work either. I had to use the cleaner tool to remove it, now when i try and reinstall it it wont even go through the motions of installing the application. before this the cloud application manager wouldnt even load after i restarted my system.
Jeff, thanks so much for the fast response. I found the land mine bro There was an apple itunes and a security update for the osx software, after i did the update everything installed and loaded just fine. I'm guessing the reason why creative cloud wasnt loading on start of of my work station was because of this. I noticed at home, I had a photoshop update and when i got to work at my desk computer i had no update. This and creative cloud wasnt loading on start up. When i was compositing something in after efffects, i went to go load a psd in photoshp cc and it wouldnt load for some reason. So after the program not loading, and doing a remove then attempting to do the re install, thats when i posted the forum post. Thanks again bro
-
I purchased a computer with Windows 8 and installed the 8.1 upgrade. I installed Adobe Acrobat XI Pro and have had error messages about specific fonts not being present but the document opens just fine. Other times (about half the time) the document will not open or opens as a blank screen, and eventually Adobe Not Responding appears, with the usual choices to close or look for a solution. If I look for a solution it tells me that no solution was found. I have not found any information online about this problem. I have used Adobe Pro in previous versions in a Windows 7 and Windows XP environment and not had any problems. Is there a simple solution to this? I have uninstalled and reinstalled Adobe, and still no luck.
Hi nausm,
Is this issue specific to the pdf files or do you face the issue with any pdf you try to open?
Which application was used to create these pdfs?
Have you updated Acrobat to v11.0.7 and checked?
Are you able to launch Acrobat standalone app without clicking on any pdfs?
You are getting error related to specific fonts because the document might have the fonts that are not available on your computer.
Regards,
Rave -
Adobe Creative Cloud Not Loading Correctly Windows 7 Pro Sp1
When I open CC, the below screenshot is what I get:
System specs are as follows:
Processors: 8
Video Card: Nvidia Quadro 2000D
All Adobe products are trusted within Kaspersky. Kaspersky logs indicate that Adobe CC is not being blocked in any way. Adobe CC works on my other computers, one of which is virtually identicle to this one.
This is the third computer I've installed CC on, but I don't see how it can be a licensing issue, as I can't even sign in to Adobe CC on this one (I do realize one of the other two computers will need its permissions recinded for CC to be useable on this third one) and CC is therefore unable to determine if it has permission to run on this computer.
Does anyone have any ideas as to what the issue could be? I would really like to get it working on this machine.I've still no luck getting this to run on my machine. I've unistalled, reinstalled, use the cleaner, updated my flash players, installed Air, deactivated my other two machines . . . nothing is working.
This has become incredibly frustrating. The results are the same as with the screenshot in the above post. -
Yesterday, I updated to Adobe Creative Cloud 1.8.0.447. I found that after the update, both Premiere Pro CC (2014) and Premiere Pro CC are not ready transparency layers and alpha layers correctly. I have some lower third logos that I use on multiple projects and they are showing up more opaque than they should. Additionally, I have an export preset that uses a watermark. This watermark is showing up more opaque than it should too. I have checked both graphics in After Effects with the new Creative Cloud update and all graphics look fine. It seems to be an issue that is isolated in Premiere. The issue only happens when there is a video layer underneath the graphics. When the graphics are viewed with no video layer underneath, the transparency looks as it should. I have attached a few images showing the problems. They show graphics with and without video layers beneath.
I was able to resolve the issue by going into File>Project Settings>General and changing the Render from GPU Acceleration (OpenCL) to Software Only. It appears there is an issue with the AMD FirePro D500 graphics card. I was told by a call tech at Adobe that there are issues with the D300, D500, and D700 Graphics cards. However, I have an Intel Iris graphics card on my MacBook Pro and was having the same transparency issue. So, I'm skeptical that the issue is just with the graphics card. The transparency issue did not start on BOTH computers until the latest CC upgrade. For now, the Software Only renderer option fixes the issue. I hope to see a fix in the next CC update. FYI: The Renderer needs to be changed to Software Only in both Premiere Pro Project Settings and Media Encoder Preferences.
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App-V 5 Adobe Creative Cloud (CC) Enterprise Licensing Error 213:19
Hello, I've posted this on Adobe forums but also posting here to see if anyone else has experienced/overcome this issue.
I'm attempting to create an App-V 5 sequence for Adobe Creative Cloud Enterprise software, but I appear to be getting licensing errors when launching the App-V sequence.
From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that the base packages can be created with serial numbers and can be included within build images etc as opposed
to creating a trial package and then using a serialization file at install/launch time.
To start with I've created a package using the Adobe Creative Cloud Packager tool (CCP) for just the Illustrator CC application which includes the serial number. I've then sequenced this package using App-V 5 SP1.
When I run this app-v sequence on a test machine , Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | error deleting bad mkey:
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | Could not load machine key
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
09/24/13 16:58:35:539 | [ERROR] | | | | ALMService | | | 5624 | ERROR: License_Check error 213:19. (Errno = 2)
I've tested out modifying permissions on the following folders within the app-v package under root but this has no effect.
C:\Program Files\Common Files\Adobe\Adobe PCD\
C:\ProgramData\Adobe\SLStore
I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch (startprocess event in userconfig file) with no success.
Anyone tried this or have any ideas?Hello, thanks for the reply.
I have read those articles (multiple times :-)) I've installed the required c++ redistributables on the sequencer and also on the test machines.
I'm not getting any errors being reported in the App-V eventlogs.
I initially used the adobe_prtk.exe tool to serialize the app-v application at launch via startprocess in the userconfig file as shown. This runs but it doesn't work around this issue.
<UserScripts>
<StartProcess RunInVirtualEnvironment="true">
<Path>[{AppVPackageRoot}]\..\Scripts\adobe_prtk.exe</Path>
<Arguments>--tool=VolumeSerialize --provfile=[{AppVPackageRoot}]\..\Scripts\prov.xml</Arguments>
<Wait RollbackOnError="true"/>
<ApplicationId>[{AppVPackageRoot}]\Support Files\Contents\Windows\Illustrator.exe</ApplicationId>
</StartProcess>
</UserScripts>
Following that I read that AAMEE 3.1 removed the (http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html) machine to license issue
therefore allowing packages to be created using serial numbers and to be included within build images.
As I'm packaging Creative Cloud (not CS6), I'm assuming this has been carried into the Creative Cloud Packager for Enterprise which now must be used.
Any other ideas appreciated. -
Adobe Creative Cloud App Cannot Connect to Server
After updating the Adobe Creative Cloud update manager, I can no longer log on to the server. I assume that since the App Manager disappeared after the update, the new Adobe Creative Cloud app replaces it.
Hi Blaylockimagery,
What is the exact error message you are getting? If I understand correctly you were able to update Adobe Application Manager to the Creative Cloud desktop app but the desktop is not working because of a server error. That right?
This doc might be related?
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
or
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-Dave -
Adobe Creative Cloud Crashes on startup under OS X 10.8.5
After working with Adobe Support on the problem of the Adobe Creative Cloud Installer crashing:
http://forums.adobe.com/thread/1301546
The Adobe Support person had be create a root account to install Adobe Creative Cloud. While this did allow me to install the Adobe Creative Cloud.app, it does not allow be to run it as a normal user or as an administrator user.
When I attempt to run the Adobe Creative Cloud.app, it crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
In other words, the only way I am able to run the Adobe Creative Cloud application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
See the next message for a crash dump.
Please advise me on how I can run Adobe Creative Cloud.app without having to both enable and login to the root account.Here is the crash report when I attempt to run Adobe Creative Cloud.app without dangerious option of enablign the root account, logging into it and then directly running the application:
Process: Creative Cloud [535]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 2.1.2.232 (2.1.2.232)
Code Type: X86 (Native)
Parent Process: launchd [160]
User ID: 501
Date/Time: 2013-09-24 00:51:57.293 +0200
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report: 108 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: 67B74E60-DD9E-19A1-5BD5-D6CBA5C03C63
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x974243ba __kill + 10
1 libsystem_kernel.dylib 0x974234b8 kill$UNIX2003 + 32
2 libsystem_c.dylib 0x9962b660 abort + 215
3 libc++abi.dylib 0x96cab7e0 abort_message + 151
4 libc++abi.dylib 0x96ca9249 default_terminate() + 34
5 libc++abi.dylib 0x96ca9289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x96ca92f1 std::terminate() + 23
7 libc++abi.dylib 0x96caa3e6 __cxa_throw + 110
8 com.adobe.acc.AdobeCreativeCloud 0x000be09f 0x9f000 + 127135
9 com.adobe.acc.AdobeCreativeCloud 0x000be1e6 0x9f000 + 127462
10 com.adobe.acc.AdobeCreativeCloud 0x000bd86e 0x9f000 + 125038
11 com.adobe.acc.AdobeCreativeCloud 0x000bd8dc 0x9f000 + 125148
12 com.adobe.acc.AdobeCreativeCloud 0x000bdb9a 0x9f000 + 125850
13 com.adobe.acc.AdobeCreativeCloud 0x000bddb6 0x9f000 + 126390
14 dyld 0x8feb1cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8feb1fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8feae268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8feae0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe9fe05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fea3adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe9f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe9f077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff60bc4 ecx: 0xbff60b3c edx: 0x974243ba
edi: 0x9962b596 esi: 0xbff60b74 ebp: 0xbff60b58 esp: 0xbff60b3c
ss: 0x00000023 efl: 0x00000282 eip: 0x974243ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xacc9c054
Logical CPU: 0
Binary Images:
0x9f000 - 0xe8ff7 +com.adobe.acc.AdobeCreativeCloud (2.1.2.232 - 2.1.2.232) <10478D70-6468-35CD-8B3A-8D8D8C3C7B5F> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
0xf8000 - 0x125ff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x8fe9e000 - 0x8fed0e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x90008fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x90009000 - 0x90032fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x90033000 - 0x90075ff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x90076000 - 0x900ebff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x900ec000 - 0x900f9ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x901b2000 - 0x901b6fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x901e4000 - 0x901ecfff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
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0x970a9000 - 0x970b0ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
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0x9742b000 - 0x97536ff7 libJP2.dylib (851) <0D40428F-B7BE-307B-BEDB-256A7FED9804> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97537000 - 0x97653ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9768a000 - 0x9769cfff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9769d000 - 0x976a4ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x97922000 - 0x97923fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x97927000 - 0x97be7ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x97be8000 - 0x97c36ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x97c39000 - 0x97edcff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x9801c000 - 0x9802fff9 com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x98030000 - 0x9803affe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x9803b000 - 0x9835bff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9845a000 - 0x98490ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x98491000 - 0x984f9ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x984fa000 - 0x984fbfff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x984fc000 - 0x984fcfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x984fd000 - 0x98598fff com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x98599000 - 0x989dbff7 com.apple.CoreGraphics (1.600.0 - 333.1) <76C4858B-AD0A-3165-A65D-64729D6F186C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x98ad4000 - 0x98b38ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x98bb5000 - 0x98bccfff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x98c18000 - 0x98c1cfff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98c1d000 - 0x98c5fffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x98c60000 - 0x98c61fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x98c62000 - 0x98cb9ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x98cbd000 - 0x98e79ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x98e7a000 - 0x98e86ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x98e87000 - 0x98ec9fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x98eca000 - 0x98f16fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x991e3000 - 0x991e3fff libSystem.B.dylib (169.3) <F479E729-89C7-3B4C-9731-678EB673A861> /usr/lib/libSystem.B.dylib
0x991ea000 - 0x995cdfff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x995ce000 - 0x995dcff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x995dd000 - 0x9969affb libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
0x9969b000 - 0x996f2ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x996f3000 - 0x99701fff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99702000 - 0x9987aff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99cca000 - 0x99d31fe7 libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x99d32000 - 0x99d5eff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 492
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=112.7M resident=27.5M(24%) swapped_out_or_unallocated=85.2M(76%)
Writable regions: Total=19.5M written=228K(1%) resident=440K(2%) swapped_out=0K(0%) unallocated=19.1M(98%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7480K
Stack 64.0M
VM_ALLOCATE 632K
__DATA 5048K
__DATA/__OBJC 180K
__IMAGE 528K
__LINKEDIT 30.3M
__OBJC 1532K
__OBJC/__DATA 128K
__PAGEZERO 4K
__TEXT 82.4M
__UNICODE 544K
mapped file 83.0M
shared memory 12K
=========== =======
TOTAL 286.7M
System Profile:
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet 10.19, Ethernet, en0
Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 480.1 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: iPad, apple_vendor_id, 0x12ab, 0x26200000 / 3
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
FireWire Device: OEM ATA Device 00, Other World Computing, 800mbit_speed -
Adobe Creative Cloud Update Log
May I ask where the update log file can be found after Adobe Creative Cloud completed update for its apps?
Hi,
To install the latest release of CC 2014 please follow the below steps:
From Photoshop CS6, choose Help>Updates… to launch the Adobe Application Manager. A new version of the Adobe Application Manager will start to download. After it’s downloaded, it will relaunch and the new CC applications will show up when you sign-in. (Note: If the Adobe Application Manager is already open, quit it and relaunch it to get it to self-update)
Note: By default, the Creative Cloud app is a menu item on Mac:
If you want it to show up in the OS X Dock and show up in list of open applications when you Cmd + Tab to switch applications, 1. click on the Creative Cloud icon in the menu, and then 2. choose “Open as Window” from the gear menu:
Note: Adobe Creative Cloud desktop app is supported on Mac OS X 10.7 or later, and Windows 7 or later. If you’re downloading an App on an older operating system, Adobe Application Manager is used to download and install your app. -
Adobe Creative Cloud cannot be opened
I'm having trouble starting up the CC desktop app. When I click the icon I get the following error-message: Adobe Creative Cloud cannot be opened. - 1712
I have tried uninstalling the app but cannot since the app is still open - i don't see it open anywhere?
What might be the problem?Mikkel Lotzfield please try utilizing your Task Manager/Activity Monitor to quit the Creative Cloud Desktop application. If you continue to face problems reinstalling then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
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