My adobe download assistant has stalled

Trying to install 30 day free Adobe Acrobat XI Pro trial and download has stalled

Hi lisaj8177099,
Please refer the below mentioned link and follow instructions for downloading the trial version of Acrobat:
Download and install Adobe trial products
Let me know if you need further assistance.
Regards,
Anubha

Similar Messages

  • The Adobe Download Assistant has been already downloaded but after klick on it it doesn't launch. I try to start it with Win 8.1.

    Why does the Download Assistant doesn't work properly with Win 8.1?

    Hi,
    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
    Regards,
    Rave

  • Downloaded elements 13 trial and now Adobe Download Assist has stopped ??

    I followed the instructions and it seemed simple enough.....the software downloaded, Adobe Download Assist says it completed the download, but now nothing is happening.  I tried going to the file that is supposed to have the program to start the install if it doesn't start automatically, but it isn't there.  any ideas?

    Hi cosmo54,
    Thanks for posting on Adobe forums.
    Please try to re-download Photoshop Elements 12 from this link.
    Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    Please follow the instructions to download it correctly.
    Regards,
    Sandeep

  • Adobe Download Assistant has stopped working (CS6/5 trial)

    Sorry if this has already been posted elsewhere but i could really use someone’s help. Also sorry if it's slightly in the wrong forum.
    My operating system is Windows 8
    I've been trying to download the trial version of Premier Pro (CS6) and I am having a problem with the Download assistant as the title suggests. I have attempted to download the file at least 10 times now, the download process bar will get so far (it varies from near the start to the middle or right towards the end of the download). The Download Assistant will then bring up a message saying that the programme has stopped working. I have tried uninstalling and re-installing the Download Assistant and have tried restarting my computer various times. I have read some people saying that they think it could possibly be lack of memory however this cannot be my cause as I am installing on a brand new computer with a mass amount of free memory.
    Would fully appreciate any help anybody could give me.
    Thank you

    You might try the Forum for Download & Install & Setup problems
    http://forums.adobe.com/community/download_install_setup
    Chat http://www.adobe.com/support/download-install/supportinfo/

  • Adobe Download Assistant is an abomination

    The Adobe Download Assistant is an abomination.
    Every time I try to download something (it doesn't matter what) it always stops half-way through and tells me that I need to reset the download.
    Adobe, please scrap the Download Assistant and provide direct download links to your trials.
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    I’m not from Adobe, just a volunteer user, but see if these links help and make sure you are using an up to date web browser.
    Trial - using Adobe Download Assistant
    http://helpx.adobe.com/creative-suite/kb/download-install-trials.html#main_Save_and_instal l_trials_with_Adobe_Download_Assistant
    Adobe Store Purchase - using
    Akamai Download Manager
    http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase.html

  • Error message trying to install Adobe Download Assistant (Sorry an Error has occured... certificate problem)

    I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
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    The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
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    Lmslugo please move your current installation to the trash can, empty the trash, and reinstall.  This should give you a new copy of the application with a current certificate.

  • Adobe Download Assistant, Photoshop Elements 11

    Altho' I've tried many times over the past few days, I've been unable to download Photoshop Elements 11 using the Adobe Download Assistant.
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    Key please see solution 3 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_3 for information on how to reset the Adobe Download Assistant.
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  • Adobe download assistant will not work on my machine?

    Adobe download assistant will not work on my machine. When i try to start it i get a message saying "Sorry an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." Any ideas what to do

    Are you using Mac OS?  If so please try removing the Adobe Download Assistant from your Applications folder and try again.  This issue is documented in the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.

  • Adobe Download Assistant Will Not Recognize My Adobe ID

    I've been an Adobe customer / forum user since before ID's were tied to email addresses.  My product registrations going back to 1996 through CS 5.5 apps are recorded under that ID.  Since I have to change my email address every couple years to escape spammers, I do not want to change my Adobe ID (and go through the hassle of re-recording the record of registered apps) to a "fluid" ID like an email address.
    Automatic registration and now Adobe Download Assistant will not accept an Adobe ID that is not an email address, yet I can still use it to 'manually' register new / upgrade product purchases.  The problems this poses are two-fold:
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    Adobe needs to get its act together and tell its gen-X / Millenials / Kid Web and software development staff that not all Adobe IDs are email addresses, but might also be a unique user ID string.
    Further, due to an individual's email address volatitility (virtually everyone in my email address book had their email address change every 2- 3 years due to ISP demise, merger, personal relocation, job change etc.), Adobe should return to - or at least give precedence to - the model of UID / PW authentication instead of email address / PW authentication.  This would lower Adobe maintenance effort / cost for user accounts as one could simply sign in with UID + PW and change email address for the account as necessary.  As it is now, Adobe CANNOT deal with a user whose email address changes. 
    When Adobe changed from UID precedence to email precedence, I could not register Acrobat Pro (2007) during registration so I used my email address at that time to register the product.  When that email address ceased to exist, I tried to get Adobe to transfer that registration to my old [non-email address] Adobe ID, and, over several months of email exchanges, they ended up admitting they could not do it.  I could not make the change as the SN was already marked as used in there system so simply re-registering it to my existing account wouldn't work either.
    This has been an ongoing issue with "legacy" users since 2006 at least, and NEEDS TO BE RESOLVED ASAP!!!!
    Wayne M Cole AGCV CSCV, CLVI
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    Infinity Heart Producfions,
    Contributing Editor,
    Government Video Magazine

    There you go MISSING THE POINT AGAIN!! My Registered products WILL NOT FOLLOW MY UID IF I CHANGE IT, NEVER DID SINCE 2007.  Saying the will is false information which I alerted Adobe to back in 2007 and is a problem y'all never fixed.    
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  • Error installing Adobe Download Assistant on Mac Yosemite 10.10

    I am trying to install trial of elements 13 on Mac Yosemite and getting the following error while installing the Adobe Download Assistant - This application cannot be installed because the installer has been misconfigured. Please contact the application author for assistance. Please help!

    I have the same problem with today´s version of Adobe Flash player on Mac OSX 10.6, and with Safari.  It works with Firefox 9.0.  The problem has been present for versions of Safari and Flash for over 6 months.  I am using a MacBook Pro bought in April 2011.

  • Adobe Download Assistant keeps crashing

    I was trying to install adobe creative master suite trial on to my mac but adobe download assistant continued to crash before it opened.
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    Try turning off Automatic Graphic Switching in your Energy Saver Preference pane.  We are investigating an issue with Apple where Adobe AIR has had difficulty with this setting turned on.  This could explain why the Adobe Download Assistant is crashing.

  • Adobe Download Assistant not installing

    I'm trying to download the CS6 trials on a MacbookPro running Mountain Lion; however on opening the AdobeDownloadAssistant.dmg it will load, then give me an error message with the following:
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    Any ideas? Very frustrating, I'm keen on trying these out while I have time at the moment... have wasted a good part of the day so far trying to get it sorted. Any help is much appreciated!

    Hi All,
    yesterday evening I tried to download the CS6 trial as well, and had the same problems. Here is how I solved it:
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    2.) Install download manager, and click OK when the "Sorry, ... " error message appears.
    3.) Go to the Adobe Download Manager file (see below), right click, and click on "Show package contents"
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    (Do not try the Contents/Mac OS/install adobe download manager because you will have the same error message. Go to the folder as described above)
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    (MBP+Lion)

  • Adobe download assistant gone after update

    I get on the computer to download Photoshop, but when I clicked on adobe download assistant it needed updated. So I update it(since it made me...), leave for a bit, come back and... POOF. Gone! I looked all over my computer, but I cant find it anywhere. What happened? Where did it go? Am I missing something?
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    Thanks, Jeff.
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  • Adobe Download Assistant won't install

    I've tried downloading the Adobe Download Assistant but I get the following message, "The Installer File is Damaged please get a new one from the author". I've tried with Safari, Firefox and Chrome, cleared the cache each time but no luck. I'm attempting to download CS6 Design and Web Suite. Wasted hours, can anyone help???PLEASE! Thanks.
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    SAME PRODUCT, SAME PLATFORM, & SAME ERROR MESSAGE
    Sorry, an error has occurred.
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    I called and talked to Bill the Tech Guy.  Waste of Time!!!
    What now??

  • Adobe Download Assistant makes downloading CS5.5WP nearly impossible... other options?

    I have been trying to download a trial or Creative Suite 5.5 Web Premium since yesterday.  I am running Windows XP Service Pack 3 and have downloaded the Adobe Download Assistant (ADA).  I am experiencing 2 problems:
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    Davidcostamesa what type of a network are you using?  Is this your home network or?  I would also recommend looking at solution 1 in Troubleshoot Adobe Download Assistant.

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