My Adobe Lightroom 5 keeps crashing on MacPro notebook running on OS X. Does anyone know how to fix the problem?
Process: Adobe Photoshop Lightroom 5 [921]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.3 [938183] (5.3)
Code Type: X86-64 (Native)
Parent Process: launchd [172]
Responsible: Adobe Photoshop Lightroom 5 [921]
User ID: 501
Date/Time: 2014-07-11 17:19:54.895 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: CF53F5E8-EC95-03FC-2660-4ABC9056F553
Sleep/Wake UUID: 5295366D-2CEA-4326-A7F0-85DE50813F86
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type boost::exception_detail::clone_impl<boost::exception_detail::error_info_injecto r<boost::lock_error> >: boost::lock_error
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d642866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8c77935c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff82e19b1a abort + 125
3 libc++abi.dylib 0x00007fff86763f31 abort_message + 257
4 libc++abi.dylib 0x00007fff8678993a default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff84b1c322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff867871d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff86786e7b __cxa_rethrow + 109
8 libobjc.A.dylib 0x00007fff84b1c049 objc_exception_rethrow + 40
9 com.apple.AppKit 0x00007fff831f3f33 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 164
10 com.apple.AppKit 0x00007fff8324340d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
11 com.apple.AppKit 0x00007fff83243289 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
12 com.apple.AppKit 0x00007fff831e9ff6 NSSLMMenuEventHandler + 716
13 com.apple.HIToolbox 0x00007fff85f651d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
14 com.apple.HIToolbox 0x00007fff85f64787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
15 com.apple.HIToolbox 0x00007fff85f78880 SendEventToEventTarget + 40
16 com.apple.HIToolbox 0x00007fff85fae640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
17 com.apple.HIToolbox 0x00007fff85fe1228 SendMenuCommandWithContextAndModifiers + 59
18 com.apple.HIToolbox 0x00007fff85fe11d0 SendMenuItemSelectedEvent + 178
19 com.apple.HIToolbox 0x00007fff85fe10af FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
20 com.apple.HIToolbox 0x00007fff85fe9085 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
21 com.apple.HIToolbox 0x00007fff85fe8cb1 _HandleMenuSelection2 + 446
22 com.apple.AppKit 0x00007fff8315c62c _NSHandleCarbonMenuEvent + 284
23 com.apple.AppKit 0x00007fff82fbb52e _DPSNextEvent + 2170
24 com.apple.AppKit 0x00007fff82fba89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
25 com.apple.AppKit 0x00007fff82fae99c -[NSApplication run] + 553
26 com.apple.AppKit 0x00007fff82f99783 NSApplicationMain + 940
27 com.adobe.Lightroom5 0x000000010a76e647 main + 1107
28 com.adobe.Lightroom5 0x000000010a76e1ec start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d643662 kevent64 + 10
1 libdispatch.dylib 0x00007fff87a15421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff87a15136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d63ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d63dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff84303f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff84303539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff84302e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8315b05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d63ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d63dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff84303f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff84303539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff84302e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8f0a4967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8f0a476b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d6429aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8434fa03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d64364a kevent + 10
1 com.adobe.dvatransport.framework 0x00000001119a8624 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 228
2 com.adobe.dvatransport.framework 0x00000001119a8214 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lo ck<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&, boost::system::error_code const&) + 340
3 com.adobe.dvatransport.framework 0x00000001119a7ccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285
4 com.adobe.dvatransport.framework 0x0000000111998c92 SkyConnectionEnv::MainLoop() + 162
5 com.adobe.dvatransport.framework 0x0000000111998879 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
7 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x00000001119a81dc boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lo ck<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&, boost::system::error_code const&) + 284
3 com.adobe.dvatransport.framework 0x00000001119a7ccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285
4 com.adobe.dvatransport.framework 0x00000001119a7b9a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_b ase::work_io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x00000001119a8b63 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8d64364a kevent + 10
1 com.adobe.dvatransport.framework 0x00000001119a8624 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 228
2 com.adobe.dvatransport.framework 0x00000001119a8214 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lo ck<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&, boost::system::error_code const&) + 340
3 com.adobe.dvatransport.framework 0x00000001119a7ccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285
4 com.adobe.dvatransport.framework 0x0000000111998c92 SkyConnectionEnv::MainLoop() + 162
5 com.adobe.dvatransport.framework 0x0000000111998879 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
7 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb9e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
5 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
6 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
7 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
8 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff82adb800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff82adb9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff82aac145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001116c197b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::t hreads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 171
6 com.adobe.dvacore.framework 0x00000001116bfa6c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::T hreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
7 com.adobe.dvacore.framework 0x00000001116bd0d9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265
8 com.adobe.boost_threads.framework 0x00000001110a36d4 thread_proxy + 164
9 libsystem_pthread.dylib 0x00007fff8c778899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c77872a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c77cfc9 thread_start + 13
Thread 16:: Dispatch queue: NSOperationQueue Serial Queue
0 libsystem_kernel.dylib 0x00007fff8d642716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c77ac3b _pthread_cond_wait + 727
2 com.apple.Foundation 0x00007fff8f0a1a99 -[NSCondition wait] + 237
3 com.apple.Foundation 0x00007fff8f06e27e -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 749
4 com.apple.Foundation 0x00007fff8f06decf -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 134
5 com.apple.AppKit 0x00007fff83356401 ____NSAppKitFinalizeThreadData_block_invoke_2 + 89
6 com.apple.Foundation 0x00007fff8f0660b5 -[NSBlockOperation main] + 75
7 com.apple.Foundation 0x00007fff8f0458a1 -[__NSOperationInternal _start:] + 631
8 com.apple.Foundation 0x00007fff8f04554b __NSOQSchedule_f + 64
9 libdispatch.dylib 0x00007fff87a1328d _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff87a15673 _dispatch_queue_drain + 451
11 libdispatch.dylib 0x00007fff87a169c1 _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff87a14f87 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff87a16177 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff8c779ef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff8c77cfb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8d642e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c779f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8c77cfb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8d642e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c779f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8c77cfb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8d642e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c779f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8c77cfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff747f1310 rcx: 0x00007fff55492248 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff55492270 rsp: 0x00007fff55492248
r8: 0x0000000000000000 r9: 0x00007fff82e418d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff554923d0 r13: 0x00006080019660c0 r14: 0x0000000000000006 r15: 0x00007fff554922b0
rip: 0x00007fff8d642866 rfl: 0x0000000000000206 cr2: 0x00007fff82e19a9d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x10ad8b000 - 0x10ad8cfff +com.adobe.lightroom.AdobeCrashReporter (1.0) <7D9FDF86-4F82-30F7-B337-2C760957D552> /Applications/Adobe Photoshop Lightroom 5.app/Contents/PlugIns/Adobe Crash Reporter.bundle/Contents/MacOS/Adobe Crash Reporter
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0x10adb2000 - 0x10adb2ffd +cl_kernels (???) <97B35288-B00C-4264-AC84-B5D1EF45E609> cl_kernels
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0x112430000 - 0x112431ff9 +cl_kernels (???) <77B99964-87A6-446B-8F5C-6A64A63CF65B> cl_kernels
0x1125da000 - 0x1125dbffa +cl_kernels (???) <6162DBFC-F0E5-414C-BE18-F8B7FA908621> cl_kernels
0x112e39000 - 0x112e78fff +com.adobe.pip (7.0.0.1748) <FE2E1862-46F8-3658-9001-4E46B378CC63> /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
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0x7fff83b57000 - 0x7fff83c19ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
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0x7fff83de4000 - 0x7fff83de5ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff83de6000 - 0x7fff83e33ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff83e34000 - 0x7fff83e3bfff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff83e3c000 - 0x7fff83e3fffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff83e4d000 - 0x7fff83e68ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff83e80000 - 0x7fff83e8efff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff83e8f000 - 0x7fff83e93fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff83e94000 - 0x7fff83e99ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff83e9a000 - 0x7fff83e9bff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff83e9c000 - 0x7fff83f7bfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff840e3000 - 0x7fff84108ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff84109000 - 0x7fff8410bfff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8410c000 - 0x7fff84135fff GLRendererFloat (9.6.1) <23A2C705-F932-335D-B27B-565A30333460> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x7fff84136000 - 0x7fff8413afff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff8413b000 - 0x7fff8414cff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff841a3000 - 0x7fff84292fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff84293000 - 0x7fff84478fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff84479000 - 0x7fff84481ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff844c8000 - 0x7fff844e3ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff844e4000 - 0x7fff844efff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff848cc000 - 0x7fff848d4ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8494a000 - 0x7fff849d3fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff849d4000 - 0x7fff84a05ff7 libTrueTypeScaler.dylib (111.1) <697E72D0-8D79-3BB7-8AF5-46875AC9A4BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff84a06000 - 0x7fff84a2dff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff84a2e000 - 0x7fff84a34ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff84a77000 - 0x7fff84a7efff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff84a7f000 - 0x7fff84ac6ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff84acc000 - 0x7fff84b0dfff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff84b0e000 - 0x7fff84cbbf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff84cbc000 - 0x7fff84d0dff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff84d0e000 - 0x7fff84d24fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff84d25000 - 0x7fff84d27fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff84d33000 - 0x7fff84d34fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff84e06000 - 0x7fff84e08ff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff84e09000 - 0x7fff84e1afff com.apple.idsfoundation (10.0 - 1000) <D3E6646B-4118-30D3-B4F7-DA9A28B396E4> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x7fff84e1b000 - 0x7fff84e6cfff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8540f000 - 0x7fff85440fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff85441000 - 0x7fff85458ffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff85556000 - 0x7fff85585fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff85586000 - 0x7fff855e1ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff855e7000 - 0x7fff85656ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff85657000 - 0x7fff85657fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff85658000 - 0x7fff857acff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8584a000 - 0x7fff8584ffff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff85850000 - 0x7fff8585fff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff85860000 - 0x7fff85a00ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff85a01000 - 0x7fff85a04fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff85a05000 - 0x7fff85a05fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85a06000 - 0x7fff85b3cffd com.apple.WebKit (9537 - 9537.77.4) <A0291E16-4ED9-30E8-B9A2-DB836778EE9E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff85b3d000 - 0x7fff85b8bff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff85b8c000 - 0x7fff85eecff7 com.apple.FinderKit (1.2.4 - 1.2.4) <08D08006-66CE-3787-97E9-73E8942BC9CB> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x7fff85eed000 - 0x7fff85ef7ff7 libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
0x7fff85ef8000 - 0x7fff85f5cfff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff85f5d000 - 0x7fff86207ff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff86208000 - 0x7fff8625bfff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8625c000 - 0x7fff86265ffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff86266000 - 0x7fff86273ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff86274000 - 0x7fff862fcff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff862fd000 - 0x7fff862feff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff862ff000 - 0x7fff86346fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff86347000 - 0x7fff8638cff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8638d000 - 0x7fff8638dffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8638e000 - 0x7fff863e5fff com.apple.ViewBridge (1.0 - 46.2) <4AF3CB98-7691-39A2-8DC3-ABE5CC55CE7F> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff863e6000 - 0x7fff86402fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff86403000 - 0x7fff8642affb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8642b000 - 0x7fff8642bfff com.apple.AOSMigrate (1.0 - 1) <ABA8F3F2-BC96-3F89-AAF4-1AA459A0BCBD> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff8642c000 - 0x7fff86762fff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff86763000 - 0x7fff8678cff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff870a9000 - 0x7fff870abfff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff870b2000 - 0x7fff8726affb libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
0x7fff872d7000 - 0x7fff87308ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff87309000 - 0x7fff87312ffb libCGInterfaces.dylib (271) <68EFBEFE-7506-3235-99A2-5B69EDBFD7B8> /System/Library/Frameworks/Ac
Try resetting PRAM.
Reset PRAM. http://support.apple.com/kb/PH4405
Best.
Similar Messages
-
My ipod crashes anytime i tap on music or video, does anyone know how to fix that problem???
my ipod crashes anytime i tap on music or video, does anyone know how to fix that problem???
When I use it on my laptop there is no problem the songs and videos are there but when i use the ipod directly they just don't appear... :SIt sounds like the iPod has a software issue. I would try the following troubleshooting tips:
1. Reset the iPod: reset the iPod by holding the sleep/wake and home buttons simultaneously for 10-15 seconds until the screen goes black then shows the Apple logo.
2. Make sure the iPod is on the latest version of the software, if it's not then update it.
3. If the iPod is on the latest version of the software or the software update didn't resolve your issue then restore the ipod to factory settings, which will put a new version of the system software on your iPod.
More info on backing up and restoring can be found here:
http://support.apple.com/kb/ht1414
Hope this helps! -
My phone app freezes and when i press on contact either it freezes or does nothing. Anyone know how to fix this problem? Also messaging app crashes. ANOTHER NEW PROBLEM: I can't receive calls either.
Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups -
Read out loud does not work on Adobe Reader XI. Does anyone know how to fix this problem?
Does anyone know how to repair the Read Out Loud problem with Adobe Reader XI?
Hi thomash,
Are you running into this problem with all PDFs, or just a select few? If the PDF was created from a scan, and OCR wasn't performed (so there's no "live" text), then there wouldn't be anything to read aloud.
If the issue occurs regardless of the PDF you have open, has anything changed on your system since Read Out Loud worked for you?
Best,
Sara -
Does anyone know how to fix the crash problem for Photoshop CS3 & for Mac OS X 10
Process: Adobe Photoshop CS3 [2065] Path: /Applications/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3 Identifier: com.adobe.Photoshop Version: 10.0.1 [10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]] (10.0.1) Code Type: X86 (Native) Parent Process: ??? [1] Responsible: Adobe Photoshop CS3 [2065] User ID: 501 Date/Time: 2014-10-30 01:43:13.866 -0700 OS Version: Mac OS X 10.10 (14A389) Report Version: 11 Anonymous UUID: B61A5A30-DAFD-B41C-6086-260621FC4B78 Sleep/Wake UUID: 6871F5C1-3BE4-489F-AF10-8408636D0621 Time Awake Since Boot: 46000 seconds Time Since Wake: 14000 seconds Crashed Thread: 23 Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue -100 (boot) Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
TThis is the first part of crash reportCS3 is a very old Adobe product and is not officially supported. Personally, i don't think CS3 will work on Yosemite and even if it does, by any chance, you will face many compatibility and functional issues like above.
It might be a good time for you to upgrade. Creative Cloud pricing and membership plans | Adobe Creative Cloud
~ Arpit -
I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032"
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
Tap Settings > Mail, Contacts, Calendar and delete your email account.
Then tap Settings > Safari > and Tap Clear History and Clear Cookies and Data.
Now tap Settings > Mail, Contacts, Calendar and re-enter your email account credentials.
Message was edited by: Texas Mac Man -
I keep getting red/pink lines on my screen. Does anyone know how to fix this?
My Mac Book Pro is a first generation which I purchased in 7/2008. It's been great up until a month ago when it started having redish pink lines appear all over the screen. The lines will appear sporadically and then go away. Sometimes they appear for up to a half hour. I was wondering if anyone else has experienced this issue and if theres a fix to it? Thanks
Here is a pitcure of what it looks like.This looks as though you may have a failing GPU.
You can try these resets that may help, but it looks like a hardware failure.
You may want to take it in to an Apple store genius bay, they will diagnose it for free and give you your options.
Reset SMC:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379 -
I keep getting this error message when updating imovie "There was an error in the App Store. Please try again later. (20). Does anyone know how to fix?
If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT -
I have itunes 9.2.1 (4) and when I go to make a purchase it keeps timing out does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
Even though I have a $17.43 balance from an itunes gift card, itunes keeps wanting me to enter my billing info. Anyone know how to fix this problem? Thanks!
It's asking to verify your info.
Select None under the credit card option and verify your info. -
I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?
You are seeing the message because the new AirPort Extreme has some specific System Requirements:
http://www.apple.com/airport-extreme/specs/
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme. -
Hi, I have been watching videos from my ipad via ATV2 with no problems for over a year. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it waiting 30secs and then plugging it back in. I have tried restarting, updating and reseting but nothing is working. It's quite frustrating!!!! Any suggestions????
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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Hi my boyfriend and I split up and we agreed I would keep the iPad. Since breaking up we are no longer on speaking terms but the iPad is still signed In to his Apple ID. Does anyone know how to reset the iPad without his password?
No, there is no way to reset the iPad without the AppleID and pasword.
See here: http://support.apple.com/kb/ts4515 -
Does Anyone Knows How To Disable The "Check For Updates" Option in Adobe Edge Code and Reflow?
Does Anyone Knows How To Disable The "Check For Updates" Option in Adobe Edge Code and Reflow?
Thanks in AdvanceI don't think there is a way for Edge Code. I'm not sure about Reflow.
Why don't you just upgrade? That will stop the notifications.
Randy
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