My adobe xi doesnt work anymore

I have paid for the entire creative cloud but my adobe XI only comes up as a trial version which I am suppose to have
full access

Beech Mtn GRPHXDSNR do you receive any error messages when trying to sign in with the Adobe ID tied to your membership?  I would also recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

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