My Adobe XI only shows gray pages when I try to scan to my drive from an Epson WF-3540. The file shows it is a multiple kb pdf file. To read it I have to e-mail it to myself and let online mail reader open it. Can scan jpg and tiff with no problem.
Is there a compatibility issue with Adobe Reader XI 11.0.10 and the pdf scan program fro an Epson WF-3540 All In One? Is it an Epson Problem? Is it because the "source" shown in Properties from an Epson is a PDF 5.xx file? I can't understand why I can e-mail the item and get it to appear in the online Adobe reader, but if I try to save it to my computer drives it comes out with blank (gray) pages again. Is it a Win7 problem? Help I have a lot of scanning to do and only know everything was fine until about ten days to two weeks ago. Don't know if an update for Epson, Win7, or Adobe might be problem.
Thank you very much.! Two weeks of very frustrating uninstalls, reinstalls, cursing, moaning and thinking about buying a new scanner all solved with the check in the box. I have no idea how it got unchecked, as I never mess around with things that work. Incidentally, I got a "Fraud Detection Alert" on ~grafitti's message. When I went to the Adobe page and read the answer, I could not find the "Correct" button anywhere. Please see that ~grafitti gets some more points.
Again, Thank You!
Don B
A truly happy person is one who can enjoy the scenery on a detour.
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Some points that might be relevant:
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