My After Effects re sized after a ram preview in full screen and is stuck like that.
My After Effects re sized after a ram preview in full screen and is stuck like that.even if I restart. I'm not able to acces any of the top tools.
What are the pixel dimensions of your monitor?
You can reset the workspace to its default by deleting your preferences folder.
Information on finding and deleting the preferences folder can be found here, in After Effects Help:
http://help.adobe.com/en_US/aftereffects/cs/using/WS37cb61f8f3397d86-164c9f19127035dd253-8 000.html
Similar Messages
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After Effects Crashing on timeline Scrub & RAM preview
I'm relatively new to AE.
I'm working on an iMac (Late 2009, 2.66 GHz Intel Core i5, 12GB 1067 MHz DDR3, ATI Radeon HD 4850 512 MB, OSX 10.8.4)
For the past two weeks, immediately following the successful completion of two small projects, AE CS5 began to FREEZE my entire computer (No error codes or beach balls of death) requiring a hard re-start. So after attemping vaious 'fixes' found here & across the internet (closing OpneGl, unistalling & reinstalling, etc.), I took my computer to apple looking for answers. After showing them the issue, they ran EVERY diagnostic they had & my computer came back ALL CLEAR! It's even running better! So I upgraded to CC & the problem continues. I've EXCLUSIVELY used Adobe products (Ps, Fl, Ai, & ID) for the past 10+ yrs and have been sold till this AE issue. I'm beginning to DESPAIR! I've seen this concern referred as far back as CS3 & am praying that someone can help me ASAP as I've just received a Big contract TOTALLY dependent upon AE. I don't know if there's software conflicts somewhere due to an update (remember, it WAS working & I completed my first two projects with NO ISSUE AT ALL!)
Please HEEEEELLLLLPPP!Again thanx for the reply. Please Bear with me as I'm REALLY trying to get this up and going again
Ok, I've uninstalled:
Perian- tried AE-crashed when I scrubbed & RAM previewed
DivX-tried AE-crash when I RAM previewed
Skype-tried AE-crash when I RAM Previewed & scrubbed timeline
Wondershare-tried AE crash when I RAM previewed & scrubbed timeline
The only video apps I have now are VLC, QuickTime (which I can't unistall apparently), & Final Cut Pro-X, & AE CS5. Any further instructions would be so GREATLY APPRECIATED!! I've just landed a HUGE contract with the local HighSchool dist as well as a job with a certain high-profile shoe company THAT IS TOTALLY DEPENDENT on my ability to use AE!!! -
After Effects CC 2014 will not upgrade? Gets to 100% and then says application failed. Why does this not upgrade?
We can't know anything. You have not provided any useful details like system information or the install logs.
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After Effects CC or After Effects CC(2014) - which to use?
I'm sure many of you have came across this issue with Creative Cloud that for some reason there are 2 version of every software - CC and a CC(2014) version.
It appears that the 2014 version is the most up to date for AE, however I was under the impression that the software would simply update continuously as CC. Can anyone clear up for me please which versions to run as default as its quite a nuisance having to update 2 versions for every Adobe programme. And now that we are into 2015 will the 2014 versions be phased out, or updated to 2015?The current version is After Effects CC 2014 (13.2). You can keep After Effects CC (12.2.1) around if you like; there are a couple of features that we removed from the new version that a small number of people want to keep the older version around for.
See the section "Why a new major version, not just a minor version update?" here for an explanation of why we sometimes put out a new version, not just an update :
migrating settings and plug-ins for After Effects CC 2014 (13.0)
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After Effect CS6 crashes after splash screen
I cannot get After Effects to open. When I try to open the software, I get a splash screen, and then the window opens, but the it stops responding before the interface can appear. I thought the issue may have been my virus protection (norton), so I tried shutting down my firewall and restarting my computer. This seemed to work for me the first time I tried it; After Effect opened and everything seemed to work fine, but the next time I started the computer and opened the software it continued to crash, and what I thought was the solution no longer worked. Premiere, Photoshop,and Audition work fine. However, the trial version of FX Home's software, Hitfilm 2, gives me the same problem as well. I have tried alot to get both of these programs to work with no success. I would appreciate any suggestions as to how I might fix this.
Computer spec:
win 7 64-bit
intel i7 960 3.2ghz
12 gb ddr3
nvidia 560 tiUpdated to 310.7 from 306.97, but still no luck. When after effect stops responding there is sometimes a dialog box asking me if I want to send my information. This dialog box does not always appear every time I try to open after effects, but when it does, this is the additional information it gives me:
Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER9F1C.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER193B.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER19AA.tmp.mdmp
However I can't find these files on my computer. This is also the same information I get when trying to open FX Home's software, except when I try to open that software I do not get a splash screen or window, the .exe shows up for a few seconds in the task manager and disappears. -
downloaded from the site of adobe after effects cs6 want to install click on the install button and it won't open
Wrong forum.
This place supports Apple software. You need to ask this on the Adobe AE forum.
Good luck.
x -
After Effects Trial Outdated After One Use
Hello, I have downloaded and installed the program and have gone through all the work of getting the program Adobe After Effects. I open it for the first time ever and it says my Trial was expired so I can't even use the program. Any help or fix would be greatly appreciated. Thanks
Nothing you can do. Refer to this:
Adobe trial software expired early
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Pieces of my ipod are falling apart after a really bad crack i have all over my screen, will it be possible that it can be fixed?
Apple - Support - iPod - Repair pricing
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After upgrading my IPad to IOS7 the orientation is default portrait and I would like landscape? How do I change it
.I have gone to Settings and rotation lock, does not change it and also to Control Panel with the same result?Do you have a toggle switch on the side of your ipad, next to the volume? If so, try that.......it took awhile for me to find that answer by googling.......hope it works for you.
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After purchasing Adobe Acrobat Pro my download window is painfully slowly and seemingly stuck. If i try to pause or cancel the download it stops responding completely. I have tried to stop/start, redownload, and start fresh several times...all with the same result. Any advice?
Try downloading the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instructions on that page. -
"We are aware of one issue regarding RAM preview in After Effects on Mac OSX v10.10: When a RAM preview begins to play, the first several frames of the video will not play the first time through; subsequent loops through the same RAM preview duration will play all frames."
when will it be repaired? in the next update?
thankspaulo freitas wrote:
"We are aware of one issue regarding RAM preview in After Effects on Mac OSX v10.10: When a RAM preview begins to play, the first several frames of the video will not play the first time through; subsequent loops through the same RAM preview duration will play all frames."
when will it be repaired? in the next update?
They have said that it is set to be fixed in the next update. Which should be within the month, if I'm not misremembering.
EDIT: I was misremembering. It is an issue that they're aware of, but are still working with Apple to try to find the source of the problem and, thus, the fix. -
After effect cs6 crashes after ram preview
I've saved yesterday a project and opened today wanted to doulbe check everything so I run Ram Preview it rendered fine but as soon as I click a mouse button after effects just chrased
Thank you for your helpWe need to know a lot more if we're going to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
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After Effects doesn't recognize increased ram
I increased my ram from 2GB to 4GB. Windows XP recognizes the increase but After Effects 7.0 still shows only 2GB of ram. Is there a setting in After Effects that needs to be changed to recognize the additional ram?
Search the forums (or any other tech website) for "boot.ini" and "/3GB switch". It's a system setting, not an AE thing. And, before you are disappointed: AE will not use more than 3GB on Windows XP 32bit, because it won't allow more. It will only use 4GB un XP 64 or Vista 64.
Mylenium -
After Effects reports only 2GB of RAM for Mac Pro AMD D700 GPU
Using After Effects CC 12.2 on Mac Pro 2013.
When I go to After Effects>Preferences>Previews>GPU Information the app reports that my system has an AMD D700 GPU for OpenGL. This is fine, however, it also states that the Total Memory is 2.00 GB, which is well below the 6GB of VRAM the GPU is supposed to have. Any ideas why this is happening?I found an interesting post about enabling the GPU in CS6, the GPU Sniffer application embedded within Adobe Premiere CC reports the new Mac Pro video cards as:
--- OpenGL Info ---
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon HD - FirePro D700 OpenGL Engine
OpenGL Version: 2.1 ATI-1.20.11
GLSL Version: 1.20
Monitors: 2
Monitor 0 properties -
Size: (0, 0, 2560, 1440)
Max texture size: 16384
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
Monitor 1 properties -
Size: (2560, 0, 2560, 1440)
Max texture size: 16384
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
--- GPU Computation Info ---
Found 2 devices supporting GPU computation.
OpenCL Device 0 -
Name: AMD Radeon HD - FirePro D700 Compute Engine
Vendor: AMD (Apple platform)
Capability: 1.2
Driver: 1.2
Total Video Memory: 6144MB
OpenCL Device 1 -
Name: AMD Radeon HD - FirePro D700 Compute Engine
Vendor: AMD (Apple platform)
Capability: 1.2
Driver: 1.2
Total Video Memory: 6144MB
Running the same GPU Sniffer application embedded in After Effects CC reports the video card specifications as:
Texture memory: 2047
Vendor string: ATI Technologies Inc.
Renderer string: AMD Radeon HD - FirePro D700 OpenGL Engine
Version string: 2.1 ATI-1.20.11
OpenGL Version: 2.1
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
Has Shading Language support: TRUE
Started compilation of GLSL shaders
Successfully finished compilation of GLSL shaders
Ignoring SM4.0 check for cards on mac
Return code: 3
Is it a problem with the GPU Sniffer application? -
Unable to launch After Effects CS6[Try] after installing (Stopped Working)
Hi
So after installing. I tried to launch AE, then during initialization or loading, it will prompt a message "Has stopped working".
I was able to install AE CS6 and launch it properly on my laptop but I am having difficulties launching it on my desktop.
Desktop Specs
Laptop Specs
CPU: i5-3570k
GPU:
ASUS Radeon HD 7850
Intel HD 4000
note: Using Lucid Virtu.
Motherboard: Asrock Pro 3 z77
Ram: G.Skill Ripjaw X 8gb dual kit 1600mhz ddr3
Storage:
SSD: OCZ Vertex 4 128gb [OS]
HDD: 1tb Seagate Barracuda 7200rpm
OS: Windows 8 Pro 64-bit with media center
CPU:Intel® Core™2 Solo processor SU3300/SU3500 (3 MB L2 cache, 1.20/1.40 GHz, 800 MHz FSB, 5.50 W), supporting Intel® 64 architecture
GPU:
Mobile Intel® GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media Accelerator 4500MHD (Intel® GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video Memory Technology 5.0 (64 MB of dedicated video memory, up to 1695 MB of shared system memory), supporting Microsoft® DirectX® 10
RAM: 3gb of ddr3 1033mhz two module
Storage: 250gb WD Blue 5200 rpm HDD
OS: Windows 7 Ultimate 64-bit
Event Viewer LOG
Event 1
Event 2
Event 3
Event 4
Faulting application name: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x00000000011cb03d
Faulting process ID: 0x478
Faulting application start time: 0x01ce2baea1dc2c6a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: ee78c1ad-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x50890e53
Exception code: 0xc0000005
Fault offset: 0x6ee2cce9
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: QuickTime.qts
Report ID: e7563660-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e7428280-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e708bde9-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Here are some workaround/fix I tried to do:
Uninstal and re-install.
Uninstall, clear avery adobe product, remove paths and traces, relaunch, and then re-install.
Same as step 2, with firewall turned off, Anti-virus removed.
Run installation with Administrator rights.
Launch program via Compatibility settines Vista, Vista SP1, Vista SP2, Windows 7
All drivers are updated and reupdated.
Re-installed all GPU drivers.
Refreshed my Wndows 8 OS.
Reformated my Windows 8 OS then Installed AE cs6.
Installed AE on my F drive instead of C [C drive is an SSD and F Drive is an HDD]
I am able to see the AE CS6 splash screen but it will prompt a message "Has Stopped Working".
Other things to take note:
I am able to launch Renderer Machine without any issues.
I am also able to launch other Adobe Products that came along with AE CS6 try version.
Latest Quicktime version is installed.Hi Todd,
Thanks you for replying.
After updating to 11.0.2, I am still unable to launch AE CS6.
Event LOG
Faulting application name: MsiExec.exe, version: 5.0.9200.16384, time stamp: 0x5010a60b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0xe44
Faulting application start time: 0x01ce2bbe73884a20
Faulting application path: C:\Windows\syswow64\MsiExec.exe
Faulting module path: unknown
Report ID: b15899ff-97b1-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x164
Faulting application start time: 0x01ce2bc0b512cd76
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: f2ea4476-97b3-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xcac
Faulting application start time: 0x01ce2bc0b48fa9b8
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 02e64db6-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x8dc
Faulting application start time: 0x01ce2bc0c885d1ca
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 063e499a-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xd70
Faulting application start time: 0x01ce2bc0c86b9768
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 18b30dc0-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
And here are the error messages that I am getting everytime I try to launch AE.
After Effects error: After Effects crashed previusly attempting to initialize OpenGL. Cosult the manufacturer of your graphics card for a compatiple OpenGL driver.
After Effects error: Crash in progress. Last logged message was:<2640><GPUManager><2> Sniffer Result Code: 1
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