My Air shuts down while on Internet
Hello,
My MacBook Air shuts down without warning and after it restarts I get this message:
Interval Since Last Panic Report: 69116 sec
Panics Since Last Report: 1
Anonymous UUID: 1AE01B99-A3A7-7BEE-8411-00881ACA3F85
Sat Jan 5 14:55:13 2013
panic(cpu 0 caller 0xffffff801b6b7bd5): Kernel trap at 0xffffff801b997a33, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x000000004a5ee000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff805af33150, RBP: 0xffffff805af33230, RSI: 0xffffff805af332c8, RDI: 0xffffff8026e5c388
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000001, R13: 0x0000000000000001, R14: 0xffffff802657f4c0, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff801b997a33, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff805af32df0 : 0xffffff801b61d626
0xffffff805af32e60 : 0xffffff801b6b7bd5
0xffffff805af33030 : 0xffffff801b6ce4ed
0xffffff805af33050 : 0xffffff801b997a33
0xffffff805af33230 : 0xffffff7f9d84d240
0xffffff805af33260 : 0xffffff7f9d8531fd
0xffffff805af33330 : 0xffffff7f9d851ef5
0xffffff805af337e0 : 0xffffff7f9d8510ad
0xffffff805af33c80 : 0xffffff801b9b1fd0
0xffffff805af33ce0 : 0xffffff801b99803c
0xffffff805af33dd0 : 0xffffff801b9a08ad
0xffffff805af33ed0 : 0xffffff801b9a0535
0xffffff805af33f60 : 0xffffff801b9e1533
0xffffff805af33fb0 : 0xffffff801b6cea1d
Kernel Extensions in backtrace:
com.astrill.macproxy.kext(2.0.3)[42C01963-02DD-31B2-9E76-DB66BF06AD64]@0xffffff 7f9d84b000->0xffffff7f9d857fff
BSD process name corresponding to current thread: BitTorrent
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001b400000
Kernel text base: 0xffffff801b600000
System model name: MacBookAir3,2 (Mac-942C5DF58193131B)
System uptime in nanoseconds: 51807741561661
last loaded kext at 41901899856524: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9d8ea000, size 65536)
last unloaded kext at 41983501009527: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f9d8dc000, size 12288)
loaded kexts:
com.astrill.macproxy.kext 2.0.3
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.8
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 1.86 GHz, 2 GB, SMC 1.66f60
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0240, 0x04300000 / 2
The only program I can recognize there is BitTorrrent but 2 weeks ago I could use it without any problems. Is it possible that my ISP is shutting down my computer?
Thank you.
oamorales wrote:
Hello,
My MacBook Air shuts down without warning and after it restarts I get this message:
Interval Since Last Panic Report: 69116 sec
Panics Since Last Report: 1
Anonymous UUID: 1AE01B99-A3A7-7BEE-8411-00881ACA3F85
Sat Jan 5 14:55:13 2013
Kernel Extensions in backtrace:
com.astrill.macproxy.kext(2.0.3)[42C01963-02DD-31B2-9E76-DB66BF06AD64]@0xffffff 7f9d84b000->0xffffff7f9d857fff
BSD process name corresponding to current thread: BitTorrent
The only program I can recognize there is BitTorrrent but 2 weeks ago I could use it without any problems. Is it possible that my ISP is shutting down my computer?
Thank you.
Try running your Mac with BitTorrent not installed (or at least not running) and also uninstall your proxy or vpn software from ASTRIL, which is also highlighted in the crash report. First try using your Mac with both of these extensions/softwares disabled or uninstalled. If it works properly, you will know that one of them is the culprit.
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I've only had this mac for 5 months, but it keeps shutting down while I'm playing StarCraft II. It should be able to handle the game, but it keeps telling me to restart and I have no idea what the error says or means. I'm not sure what (4 potential args on stack) means. I'm not sure if it is a frame rate issue and how to fix it or change the frame rate if needed. Any help would be much appreciated. The error is below:
Interval Since Last Panic Report: 145971 sec
Panics Since Last Report: 2
Anonymous UUID: 1017C80F-D5F3-488B-91B6-01EB174E0122
Mon Apr 11 21:51:18 2011
panic(cpu 2 caller 0x2aab59): Kernel trap at 0x0097efb5, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x0000003c, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x5724a710
CR2: 0x0000003c, EBP: 0x5724a658, ESI: 0x5724a710, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x0097efb5, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5724a448 : 0x21b510 (0x5d9514 0x5724a47c 0x223978 0x0)
0x5724a498 : 0x2aab59 (0x59aeec 0x97efb5 0xe 0x59b0b6)
0x5724a578 : 0x2a09b8 (0x5724a590 0x0 0x5724a658 0x97efb5)
0x5724a588 : 0x97efb5 (0xe 0x48 0x10 0x10)
0x5724a658 : 0x98180d (0xaed6000 0x0 0x0 0x2)
0x5724a998 : 0x9825bd (0xaed6000 0x50d79590 0x7d0 0x2a9268)
0x5724a9b8 : 0x985c8c (0xaed6000 0x50d79590 0x19 0x99e9b3)
0x5724a9f8 : 0x985f04 (0xaed6000 0xaed6114 0xaed62c4 0x0)
0x5724aa58 : 0x9549fb (0xaed6000 0x141f3c00 0x8ffa86f9 0xc1)
0x5724ab08 : 0x951533 (0xaed6000 0x0 0x5724ab6c 0x5724ab68)
0x5724ab88 : 0x56a738 (0xaed6000 0x0 0x5724addc 0x5724ac14)
0x5724abd8 : 0x56afd7 (0xa4b880 0xaed6000 0x889bf88 0x1)
0x5724ac28 : 0x56b88b (0xaed6000 0x10 0x5724ac70 0x0)
0x5724ad48 : 0x285be0 (0xaed6000 0x10 0x889bf88 0x1)
0x5724bdf8 : 0x21d8be (0x889bf60 0xaedf5a0 0x20ca0 0x4807)
0x5724be38 : 0x210a3e (0x889bf00 0x0 0x9f91bd0 0x9f921f0)
0x5724be98 : 0x216ca1 (0x889bf00 0x0 0x0 0x0)
0x5724bf18 : 0x294e25 (0x5724bf44 0x0 0x0 0x0)
0x5724bfc8 : 0x2a1028 (0x9b91280 0x0 0x10 0x9b93d40)
Kernel Extensions in backtrace (with dependencies):
com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000
BSD process name corresponding to current thread: SC2
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 1303791505121
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x1148000, size 0x65536) - last unloaded 128377333974
loaded kexts:
com.razer.naga.driver 2.0.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleHDA 1.9.9f12
com.apple.kext.ATIFramebuffer 6.2.6
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.ATIRadeonX3000 6.2.6
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros21 424.14.5
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleBluetoothHIDKeyboard 141 - last loaded 37170530879
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1
com.apple.driver.AppleHIDKeyboard 141
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.kext.ATI5000Controller 6.2.6
com.apple.kext.ATISupport 6.2.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD103SJ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Razer Naga, 0x1532, 0x0015, 0xfd130000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
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Premiere Elements 11 shut down while starting; without error message
hello everybody,
pe11 worked well at my Laptop.
Since a week it always shut down while starting it.
No error message!
I already reinstalled it, tried to start with admin rights, but it doesn't work.
Thanks for your answers!
Win 7 64bitMatze S
Premiere Elements 11 on Windows 7 64 bit.
Before a week ago, how long had you been working with Premiere Elements 11 on Windows 7 64 bit without problems?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
Do you have the latest version of QuickTime installed on that computer with Premiere Elements 11?
Any new programs, 3rd party plug-ins and codecs, installed?
Where are the Scratch Disks directed and how much free space is at those designated locations? Any pile ups
of preview files in the Adobe Premiere Elements Preview Files Folder or conformed audio files in the Media Cache
Files Folder.
Let us get the classic deletion of the Adobe Premiere Elements Prefs file out of the way.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder
in which it exists. Be sure to be working with Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Depending on how things are going, you might also include right clicking the desktop icon for the program, selecting and applying Run As
Administrator.
Let us work through the above and then, based on your results, we can decide what next if necessary.
Thank you.
ATR -
Mac book pro trys to shut down while downloading?
my mac book pro trys to shut down while im downloading for some reason..
Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
To conserve energy, all Macs have the ability to sleep. When you haven't used your Mac for a set amount of time, it enters a low-power mode until you wake it by pressing the keyboard, trackpad, or moving the mouse. Sleep doesn't turn off your computer; it merely puts it into an inactive state that consumes less power.
Open System Preferences
Choose View > Energy Saver.
Choose the Power Adapter or Battery tab. If you're using a desktop Mac (a Mac mini, iMac, or Mac Pro), the Power Adapter and Battery tabs do not appear.
Move the sliders for both the computer and display to change the times in which they go to sleep.
Select any other options you want, such as sleep and wake.
Hope this helps ...
- Judy -
I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?
Which model iMac do you have? http://support.apple.com/kb/HT1758 How to identify iMac models
Which OS is currently installed?
Check out KB Articles: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC) and http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
If not of the above works and you have AC, call them. Let them deal w/it. Otherwise, take your iMac down to your local AS or an AASP. Diagnostic testing is FREE!
You can also research for a solution on YouTube's "How To" website and iFixit. -
Photoshop shut down while I drew a picture, now the file is broken and I can´t fix it, photshop won´t open the file and I have tried repearing it with different programs. What should I do? I spent 6 hours on the pic and I dont even have a screenshot or anything.
You don't even say what platform you are on, or any other details that may help others assist you.
If you are on a Mac, try opening your file in GraphicConverter (they have a demo version) if that doesn't open it, nothing will, in my experience.
I assume you have tried Adobe Illustrator already to recover.
You may also have a JPEG of your complete file (flattened) in Bridge Cache.
On the Mac you'd find it in your User ~Library (NOT the Root Library ):
Users > yourname > Library > Caches > Adobe > Bridge CS6 > Cache > 1024 > jpg(fileID)number Filename.psd.jpg
The user ~Library is hidden, but you can make it visible for an moment or two. Ask Apple if you don't know how.
I don't do Windows. -
My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?
If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.
-
Premiere Pro CS4 crashes and system shuts down while rendering
Hi All,
Good morning everyone, my system shuts down while rendering using Adobe media encoder from premiere pro. I have tried the following:
1.Completely removing CS4 and reinstalling.
2. Updating all the video drivers.
3. Re installing the Operating System (XP and Vista)
But the issue persists, i have attached the crash report and any thoughts are highly appreciated.
Regards,
VincentA number of problems pop out of your DXDIAG:
Both your video driver and your audio driver are more than 3 years old.
Your F drive is slow, because of the fill rate of 90%. You lack other hard disks.
You have Matrox, BlackMagic, Nero, Sony, DivX and other stuff installed. It has been a long time ago that I have seen such a long list of DirectShow filters installed.
Suggestions: Update your drivers, clean up your F drive and add another disk, remove all that Matrox stuff, possibly include BlackMagic and Sony.
What export/encoding settings do you use from what sequence settings? -
MacBook randomly shuts down while watching streaming video
I've been having a problem lately with my MacBook randomly shutting down. I initially thought it was due to overheating which was logical considering I was using my MacBook in bed and the computer was very hot when it would shut off, but I've recently started using a TV-Table top for it to sit on when I'm using it in bed. My MacBook continues to shut down and the computer isn't nearly as hot as it was prior to using the TV-Table top, it is just warm. It's definitely not a battery issue because this happens when I'm using the power source as well. *I think I've noticed that this only happens when I'm in Firefox watching online streaming video on sites such as YouTube.* I never use Safari so I'm not sure if the problem would occur in Safari or not. I tried installing the MacBook SMC Firmware Update v1.1 but it said my computer didn't need it.
I have the same problem, every once in a not-so-blue moon my macbook pro shuts down while streaming video. It only happens when streaming video. Just watched some of the new south park episode, and it shut down on me! It really ticks me off!!!!!
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