My airbook is completely frozen: cursor/ rainbow ball stuck in top left corner

I dusted my computer last week, very gently. Right after that the trackpad went all sticky. There was no water on cloth. I wiped the stickiness off.
The computer continued working normally.
A day later my screen froze for the first time ever in almost 2 years of daily usage.
The computer doesn't reboot when I press the power button for 15 seconds.
I've tried powering it down: no luck.
I've tried pressing command + alt + escape ALSO command +control + escape
I have no clue what to do and I live in a remote area.
I'd appreciate any help. Thank you.

The next time you hold down the power button shut it off hold down the Shift KEY so that you reboot into safe mode. Continue holding the shift key down until you see the spinning wheel/sundial . From Safe mode you can run Applications/ Utilities/ Disk Utility-> DIsk First Aid, Verify DIsk and Repair Permissions.
You should not attempt to do or use anything else while in safe mode... we want to stabilize your computer before you attempt to use it normally again.
I expect that there may be repairs made to some permissions.
If disk verification fails come back and I will tell you what to try next.

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Cursor/Mouse is stuck in top left hand corner by apple icon HELP

My cursor is stuck in the upper left hand corner and will not budge. I've restarted from the OS disk, looked at system profiler - usb profile and the mouse appears. This means it should be software related, not hardware related. I've restarted the cpu multiple times logging in under differnt users and have replaced the mouse & keyboard it's attached too with backups. NOTHING WORKS! My mouse is stuck in the top left hand corner barely touching the apple icon. When I click the mouse, the drop down menu appears so it is communicating with the cpu. However it just will not move/track anywhere! I'm an almost 20 yr mac user having survived a few 'sad mac' faces in the Mac Classic, Performa, & 8100 days, but have never run across something like this before.
HELP PLEASE!!! Would love to know a fix for this, or even what has caused it. In lieu of that I suppose I'd be okay with re-installing my system software as all programs & sensative info is on a seperate HD.
FYI I can't reinstall by rebooting via OS disc because the mouse doesn't work. Any help here?
FYI I do not have (not sure what it's called exactly) the function/preference turned on which allows me to move the cursor with the keyboard & can't get it turned on now as I can't navigate the system preferences windows in a functional manner.
Thanks & PLEASE HELP,
Phillip

Phillip,
I had this problem recently with a 3-year old Mac Pro intel, which was eventually replaced by Apple due to myriad other problems. When the frozen mouse happened, there was nothing I could do. Very frustrating to have the screen boot and the cursor is up there stuck, on the top left corner of the screen. Frozen. I called support several times. They were amazed. At one point they had me buy a cheap USB mouse (I was using a wireless mouse from Logitech and they thought there might be some kind of conflict). The USB mouse didn't work, either. Neither did an Apple mouse when I went out to buy one.
I ended up driving 70 miles to take the Mac to an Apple Store. I think they reinstalled the (Leopard) system in some secret way, because when the mouse was frozen so was everything else and I couldn't open the disk drive to put the OSX disk in there.
Why I'm here right now is that the same thing happened today with my NEW 3-month-old REPLACEMENT MAC PRO using its brand new wireless mouse, and I was hoping to find some insight. Again, a frozen cursor after the boot. Same top-left corner of the screen. Unlike you, when I click the mouse nothing happens -- no drop down.
Luckily, when I hard-rebooted by holding the button in, the mouse cursor came back. This time. Now I am afraid to turn my computer off. Been there done that before. Anyone have suggestions?
Thanks in advance.

I use godaddy bookkeeping, when filling out fields while creating an invoice my cursor gets thrown to the top left corner. just started this today. please help

I have tried shutting down and reloading FF, rebooting my computer, deleting and reloading FF. I went to godaddy bookkeeping with chrome and it works correctly in chrome.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

Mouse frozen - stuck in top left corner

Mouse is stuck in top left corner of log in screen.
Will not move.
Have restarted repeatedly and also done a safe mode restart.
Any ideas or has the trackpad simply died?

I didn't even suggest that because I would have thought that would be the first thing anyone would have checked for! If you flip the on/off switch on the bottom of the mouse do you have a blinking green light? Whether you do or don't, if you are unsure of the batteries then replace them.

TS2570 iMac does not recognize wifi keyboard and track pad... cursor stays in top left corner under apple ?...

iMac does not recognize wifi keyboard and track pad... cursor stays in top left corner under apple ?...

Phillip,
I had this problem recently with a 3-year old Mac Pro intel, which was eventually replaced by Apple due to myriad other problems. When the frozen mouse happened, there was nothing I could do. Very frustrating to have the screen boot and the cursor is up there stuck, on the top left corner of the screen. Frozen. I called support several times. They were amazed. At one point they had me buy a cheap USB mouse (I was using a wireless mouse from Logitech and they thought there might be some kind of conflict). The USB mouse didn't work, either. Neither did an Apple mouse when I went out to buy one.
I ended up driving 70 miles to take the Mac to an Apple Store. I think they reinstalled the (Leopard) system in some secret way, because when the mouse was frozen so was everything else and I couldn't open the disk drive to put the OSX disk in there.
Why I'm here right now is that the same thing happened today with my NEW 3-month-old REPLACEMENT MAC PRO using its brand new wireless mouse, and I was hoping to find some insight. Again, a frozen cursor after the boot. Same top-left corner of the screen. Unlike you, when I click the mouse nothing happens -- no drop down.
Luckily, when I hard-rebooted by holding the button in, the mouse cursor came back. This time. Now I am afraid to turn my computer off. Been there done that before. Anyone have suggestions?
Thanks in advance.

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My Magic Mouse (wireless) paired with my 2010 iMac: Often at startup the cursur just sits in top left corner of screen, frozen. Not a battery problem. New. I take batteries out, reboot (a real pain)... then ok. HELP!

Hello:
Try resetting the PRAM and SMC.
Barry

How do i fix a frozen mouse? It is stuck in the top left corner of the screen.

How do I fix a mouse that is frozen in the top left corner of the screen? I have tried rebooting and unplugging but it will not un freeze it.

I didn't even suggest that because I would have thought that would be the first thing anyone would have checked for! If you flip the on/off switch on the bottom of the mouse do you have a blinking green light? Whether you do or don't, if you are unsure of the batteries then replace them.

When i move my cursor to the top left corner of the screen, I am automatically logged off. Is it a software problem or is it a feature I can turn off?

When i move my cursor to the top left corner of the screen, I am automatically logged off. Is it a software problem or is it a feature I can turn off?

I don't think there is an option for logging off in the Hot Corners, but check Mission Control System Prefs, Hot Corners button. What is set in the top, left.

Satellite L300 - Black screen and flashing cursor in top left corner

11 July 2010
My computer bought 7 March 2009.
I am not sure if there is a voltage issue, but there is certainly a heat issue and has been since I bought it, almost constantly overheating. For circa 2 months it has become increasingly slower to load to desktop. For circa 1 month the operating system became stuck in a reboot cycle - rebooting over and over instead of starting up normally.
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Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (most recent settings that worked)
Start Windows Normally
System Restore - will not provide access.
Recovery Console - the Windows XP CD will boot and provided access to the tool called Recovery Console. Procedures carried out: -
Fix a corrupt Boot.ini - YES
Fix a corrupt partition boot sector - YES
Fix a corrupt master boot record - NO
I have pressed F2, F8, F10 and F12.

Hello
It seems that something has muddled up your Windows installation and so the computer cant boot anymore.
In this case you have only one option and thats reinstalling Windows. Therefore you can take a Microsoft Windows XP disk or (better) Toshiba recovery disk. It will restore factory settings and your computer is read to use again.
Check this!!!

[CS6] Reverting the cursors which now have arrows in the top left corner. (like the lasso)

Hello there,
I've been using photoshop CS6 since it came out of beta, and I've been happy with 99% of the interface changes, except for some of the the new tool cursors which now have arrows in the upper left corner. I've been meaning to post this a while ago, but it seemed that the forums were offline.
One example is the crop tool, but what mainly hinders me are the lassos and paint bucket cursor icons. Is there any way I can replace those with the original ones from cs5 and prior?
When you pick up a tool, and it has an icon of an object (i.e. a lasso), your instinct is to look at and use the tip of that object, not some little black arrow in a corner.
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Cheers!
[EDIT] I'm sure people will say that they prefer the new design, arguing about "design consistency" and whatnot. So this is why I ask if there's a way for me to replace the cursors in my photoshop, not everyone's.

Hey Noel -
I definitely appreciate your perspective on this. In frustration, I did a google search to see if anyone else was bothered by this change, and that's how I found this thread. I'm happy to adapt, and I realize that Adobe has invested a huge amount of resources in perfecting their products with every rev - but I also know that customer voices are (or should be) an important part of that process. On the off-chance that some small usability issue got overlooked in the vast number of considerations that Adobe designers and developers have to make throughout their process - I thought it might be a good idea to be heard on the matter.
I hope that's not close minded. But it's always possible that I have a hole in my head.
-James

Cursor frozen in top left corner on the apple symbol

How do I fix this?

Hello,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

Mouse cursor is stuck top left corner of screen. It will not move. Tried both my Bluetooth mouse, and a USB mouse. Not moving but will click

Tried un pairing the Bluetooth mouse and reconnecting it. No change. Tried both those resets people suggested to others in the forums, that didn't help either. Borrowed my friends USB mouse for his Mac, the same thing. Cursor will not move, but the click works.(this is what is happening for both)
If you are kind enough to offer help, please be aware of the following: this is my first Mac. I really know nothing about them.

Yes, once when I first noticed it, and each time I tried both the pram reset, and when I did the other reset (holding down p&r and the other two buttons before the grey screen, and waited for it to reboot from there). Can't remember what that reset was called

G4 Dual 800 Freezes At Desktop Screen With Cursor In Top Left Corner...

At OSX 10.4 startup my screen freezes as mentioned above. The clock is still accurately working and the usual startup sound occurs but the grey screen with logo takes longer than usual to reach the blue screen with icons and screentop info.
Problem occurred whilst selecting Safari icon to go on line. Until then the cursor had freely moved. The light on a wireless mouse shows power from the batteries and I know they're OK but the light on the signal source plugged into the screen rear USB point does not now light up (green - it's a Microsoft one).
I've got three different mouses and each indicates a lack of power to the system at that point. However, until the static cursor is reached on the desktop everything else seems to be working.
I've been through the usual keyboard steps in an effort to solve the problem and I've followed the previous comments earlier on in the year but my circumstances don't appear to be exactly the same....
Any A to B advice would be appreciated - thanks.

Thanks for that Tom.
Should have said.....When I first succeeded in gaining Safe Mode (after a number of attempts) I found that moving the cursor to the Dock, to the first icon it came across, the Finder one, it immediately froze the screen again, the same as when I selected Safari in the Dock first of all.
I'm still in the process of trying to get the Safe Mode to come up again but haven't yet succeeded with the required precision in selecting after the startup sound (well, I think that's what I'm about!). I'll call back again on progress shortly. If I manage it I'll try selecting the Tray operation.

Trying to restore iphone 5 as my phone just has 'searching' in top left corner. Phone will not complete restore and keeps having an error code '1669' have followed all the updating instructions for the computer

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The quoted error appears related to Security Software on your computer
http://support.apple.com/kb/TS3694#1669
Follow steps as outlined, If still no joy it could be a hardware malfunction.
Please Fix up an appointment at the Genius Bar.

T400 problem booting from hard driver, cursor blinking on top left screen corner

I'm having problems with T400 (2765-TDG). It has trouble with booting, which requires 5 minutes power off/on in order to propely boot operating system.
Notebook is less than two months old, fully properly driver updated then so after that nothing is been done on it neither from user or from system administrator.Problem occured suddenly after two weeks of mentioned maintenance.
Symptoms:
After mouse intialization, screen goes black, and on top left corner white cursor blinks
There is no keyb key which can contine booting process, expect rebooting
There is no other device connected to notebook, not even mouse
It's needed several, sometimes 3-4, sometimes even 10, times to reboot with power key in order to get operating system booting
When it suceeds booting, just before booting operating system, in diagnostic mode of booting (with quick boot disabled) I can hear only one beep
What I tried to do:
I've changed BIOS setting to force booting only from hard drive, turned off any other booting device.
Also, changed from AHCI to Compatibility mode for hard disk but with no help.
Turned off quick boot, but during booting process, there is no specific error shown
Upgraded BIOS version to 2.03-1.01 but with no help
Restored BIOS default setup, no help
Did some general diagnostics, and here is what I've noticed:
After changing settings in BIOS, save&exit, computer hangs with black screen. I have to turn it off and back on in order to continue booting. Settings in BIOS are saved properly.
When I succeed with booting into operating system (XP), graphic card sometimes is not recognized, not even by original driver installation. In device manager, I see two recognized graphic card drivers with warning sign, and "Intel management engine interface" device with warning sign
In event viewer, then only error line is "Problem with HECI driver communicating with firmware" or something like that
Operating system is not able to enter in standby mode, it justshows blank screen and I'm forced to switch off notebook by pressing power off button for longer time
Any help appreciated. Thanks! I hope I can deal with this before I send notebook to authorized service.
Vedran
Solved!
Go to Solution.

I'm sorry to tell you, but in may case, I had to send notebook to authorized service provider. They replaced mainboard and hard drive (!?). Now everything works fine, but puts shame on Thinkpad T series notebook.

My airbook is completely frozen: cursor/ rainbow ball stuck in top left corner

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