My airport express is working but my dsl doesn't work...why?

So I just got the airport express yesterday and I hooked it up step by step. But once I hook up the ethernet from my computer to the airport the internet connection on my computer doesn't connect but the light on the airport is green. Then once I disconnect the ethernet from the airport and connect to the computer the internet connects. WHY???
I have a Mac OS X 10.6.2
Please help.
Thank you

The device that is connected directly to your modem needs to provide the PPPoE service. That means that you must setup the AirPort Express to provide the PPPoE credentials, not your computer.
Networking rules dictate that you cannot have 2 devices providing PPPoE service, so you are going to need to inactivate the PPPoE connection on your computer. Your Express will connect automatically, you will not connect using your computer.
Start over by resetting the AirPort Express back to Factory Default Settings:
Power down the Express for a few minutes
Hold in the reset button and keep holding it in as you plug the Express back in to power
Release the reset button after 10 seconds
Connect your modem to the Airport Express with the ethernet cable
Open AirPort Utility and click Manual Setup
Click the Base Station tab below the icons to name your device and establish a device password and adjust time zone settings
Click the Wireless tab below the icons
Wireless Mode = Create a Wireless network
Wireless Network Name = Your choice
Radio Mode = 802.11n (802.11b/g compatible)
Channel= Automatic
Wireless Security = WPA/WPA2 Personal
Wireless Password = Your choice
Click the Internet icon
Connect Using = PPPoE
Account Name = Probably your email address
Password = Your PPPoE password
Service Name = Leave this area completely blank.
Click Update at the lower right and the Express will restart in 20-25 seconds
Since the PPPoE settings are now on the AirPort Express, you must make the PPPoE connection inactive on your computer.

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I downloaded and installed Airport Express Utility 5.6 to get my old Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility. What's up?

It is likely that you downloaded AirPort Utility 5.6.1. If you checked the requirements, this only runs on Leopard or Snow Leopard Macs.
You have Lion, so you need AirPort Utility 5.6 for Mac OS X Lion

My Airport Express is green, but my computer does not find it on a scan. I have used it before, but it just stopped working.

My Airport Express is green, but on a scan, my computer does not find it. I normally use it to play music from my Itunes to my house stereo speakers, and the icon shows up in itunes. it stopped working and now my computer does not recognize it. Help!!! I hate listening to music on small speakers.

Hello there Karen,
It sounds like you are having to power cycle your modem to get internet back every single day. We can start by troubleshooting your Airport Express to help isolate the issue. I would first perform a Soft Reset, then test the issue again. If needed as a last resort I would then perform a Hard Reset:
Soft reset
Connect the device to power and wait for it to complete its start up process. To learn more about the start up process, please see All about Wi-Fi base station Status Lights (LED).
Press and hold the reset button with a pen, pencil, or straightened paperclip for 1 full second, then release it. The light (LED) will begin flashing amber, indicating that the device is in soft reset mode.
From the AirPort menu bar item, choose the network created by the device (the network name does not change).
Open AirPort Utility from Applications > Utilities.
Select the base station, then click Edit (The Edit window will indicate that the base station is in Soft Reset mode).
Move through the tabs to make changes to your passwords or other settings as needed, and click Update and Continue as required
Quit AirPort Utility.
Hard reset
Press and hold the reset button with a pen, pencil, or straightened paperclip until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
Release the button and the device will reset.
Wait about a minute for the base station to finish restarting, then open AirPort Utility from Applications > Utilities.
Select the base station from Other Wi-Fi Devices, then click Edit.
Select the Other Options button.
Select "Restore previous settings" and click Next until you get to the final window.
AirPort Utility will indicate that Setup is complete. Click Done.
Quit AirPort Utility.
Resetting an AirPort base station FAQ
http://support.apple.com/kb/ht3728
Thank you for using Apple Support Communities.
Cheers,
Sterling

Configuring the time capsule airport wlan function as "connect to wlan", the time caspule gets a correct IP adress from the other wlans IP range, but does not assign this to the ethernet ports. With Airport Express it worked!

Configuring the time capsule airport wlan function as "connect to wlan", the time capsule gets a correct IP adress from the other wlans IP range, but does not assign this to the ethernet ports. With Airport express it worked, the single Ethernet port got the IP Parameters passed through!
My setup is a Vodafon Esaybox connected to ISP. Time Capsule is not able to extend the wlan of the easybox, neither airport express can do.
Only the option "connect to wlan" is succesful.
With airport express I was able to connect my Sony Bravia TV to the lan via ethernet to stream pictures, the TV set got an IP adress from the easybox.
With the time capsule the easybox dosn't find devices connected to the ethernet ports to submit IP adresses. The TV set get another IP adress (169.xxx.x.x.) in subnet mask 255.255.0.0 and I don not now where from.
My notebook is a MacBook pro.
Any idea????
Thank a lot in advance!
Kind regards
Ingo

Neverthe less, could there be the chance, that this feature could be implemnented with an firmware update?
That would appear to be a question for Apple to answer. You can make suggestions to Apple here:
Apple - AirPort Extreme - Feedback
If the AirPort Extreme and Time Capsule are configured to "extend a wireless network" they will provide additional wireless coverage....and...the Ethernet ports are enabled in this type of setup.
The "catch" here is that you must have an Apple router providing the network to be extended.

Airport express: wireless works, but internet does not

Hello.
It happened yesterday for no apparent reason: Internet was not working via airport anymore, as it should have normally.
Config: Cable modem to Airport extreme (.g); USB printer attached to base station, base station Ethernet port going to router with Boradband phone and 1 PC attached to it.
4 MAc computers attached to Network (and getting Internet) via Airport.
Internet connection using DHCP, dynamic IP address provided by RoadRunner (Time Warner).
I tested Cable Modem (works), all ethernet cables (good), reset base station and recreated an airport network.
Airpot network works, USB printer is accessible via Airport, but Internet is still off (although Network Configuration in Sys Pref give me a green light and informs me that I am connected to the internet)
My question: is it possible that Base Station fails only for its Internet/WAN capability, and not for Network functions?
thanks. This one is a puzzler.
Paul

Hello.
We have been having the same problem discussed in this thread earlier, described as follows:
It happened two days ago for no apparent reason:
Internet was not working via Airport Express anymore, as it
should have normally.
Config: Cable modem to Airport Express via a US Robotics router,
2 MAC computers (iMac700 and MacMini) attached to Network (and getting
Internet), the iMac through router and the MacMini via Airport Express.
Internet connection using DHCP, dynamic IP address
provided by RoadRunner (Time Warner).
iMac connected to router is getting Internet just fine; MacMini connected to network via AEX is getting network signal but no Internet. Network diagnostics says it can't tell what's wrong and call ISP. ISP says it's an Apple problem.
I tested Cable Modem (works), all ethernet cables
(good), Airport Express network works, but Internet is still off for MacMini.
I've done a power recycling exercise twice, but still no Internet on the MacMini.
Does anyone have any ideas? Both my son and I are stumped. He's a teenager and is fairly computer savvy. Neither of us has been able to figure this out.
Joe

How do I get AirPort Express to work with my iPhone 4s?

Hey there,
I installed AirPort Express yesterday to make a wifi network out of the ethernet access that I have. It worked perfectly fine with my MacBook but my iPhone 4s does not seem to be able to hold on to the network! I can connect to the network and the wifi sign appears on the iPhone screen but after about 10 seconds it disappears again... and then it comes on again... and disappears again...
Does anyone have the same problem? What can I do to resolve this?
Thank you a lot for your answers in advance!

Thanks for your help III
BUT: I really don't get it! About ten days ago or so my iPhone 4s was suddenly able to hold on to the AirPort Express network.
But then yesterday all of a sudden the problem was back again!!! I didn't do ANYTHING! It was just back out of nowhere!
Wi-Fi connection on my iPhone came on... and off... and on... and so on, while my MacBook was working perfectly fine with the network!
So I reset the whole thing again on my MacBook with the AirPort utility, I reset the AirPort Express and I reset my iPhone... still not working... Honestly this freaks me out. Especially because it worked for more than a week and as I said I did not change a thing!!!
Does anyone have any ideas how to solve the problem other then reset everything? Or is there an explanation around for this occurence???
Thanks for your Help!

How do I set Airport Express to work as repeater?

How do I get my Airport Express to work as a repeater for my Apple TV, iPhones and iPad? I use a Mac Pro and a Netgear N300 Wireless N Router. The N300 sees the Airport fine and I can play music to the Airport from iTunes, but none of the other advertised features appear obvious.
All of my other Apple products sync to the N300 Router without issue and apart from some minor setting up to get it working with Apple TV, the N300 presents no compatibilty issues whatsoever.
When I purchased the Airport Express, I truly beleived that the Airport Utility Software, would allow me to choose whether I want to use it for Audio or USB or Repeating / Extending my network, by simply selecting the mode I required, when I required it. After all, isn't that the beauty of Mac computers?
Alas, there is no such drop down menu or button I can press in Airport Utilty to make such a straight forward selection. Instead, from what I can see so far in Airport Utility and various forums, there is a very long and painful process that must be carried out to use the Airport to extend my WIFI network.
I refuse to believe that it can be this hard and assume that that there is some really obvious setting I can change to make this work. It certainly wouldn't surprise me if Apple left this out of the manual, as Apple are legendary for not telling you how connect to 3rd party products, as I found with Apple TV.
As I said, I have read a million threads on this topic and all I have found so far are wanna be geeks, getting lost up there own a**es with lots of technical rubbish that has nothing to do with the problem.
If there is anyone there who actually knows what they are talking about and can explain this without Pythageros Theorem, I would be most grateful.

The AirPort Express can "Join" virtually any wireless network to provide AirTunes and remote printing capability.
But, the "Extend a wireless network" function of the Express appears to be a proprietary feature that will only work with other Apple wireless routers.
As far as we know, this feature is not compatible with routers from any other manufacturers, so there is virtually no chance that it will work with the Netgear N300 router.
I refuse to believe that it can be this hard and assume that that there is some really obvious setting I can change to make this work. It certainly wouldn't surprise me if Apple left this out of the manual,
Well, you can try either the guided setup or the Manual Setup method to configure the Express to "Extend a wireless network", but you are going to get an error message that the "network cannot be extended".
If you have the time and wish to prove this to yourself.....
Open AirPort Utility - Click Manual Setup
Click the Base Station tab below the icons to name the Express, setup a device password and adjust Time Zone settings
Click the Wireless tab and adjust as follows:
Wireless Mode = Extend a wireless network
Wireless Network Name = The name of the Netgear network that you wish to extend
Enter a check mark next to "Allow wireless clients" if not already checked
Wireless Security = Wireless security setting of the Netgear network
Wireless Password = Enter the password of the Netgear network
Confirm Password
Click Update and wait for the error message

Help setting up my airport express to work at a relative's house

I recently upgraded my parents' house from dial-up to broadband connection via local telecom provider (Qwest). With ethernet cable plugged into my MacBook, all is well. But when I plug ethernet cable into my Airport Express unit, I am unable to access Internet. MacBook and Airport Express unit are communicating but -- I'm guessing I need to do something so that Airport Express unit works with a different modem than the one at my residence, i.e. the one now installed at my parents' house. I can probably figure it out if pointed in the right direction. I would be grateful.

It's always a good idea to do a complete power recycle of all the network components when switching networks to allow the modem to recognize the router.
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, AirPort Express Base Station (AX), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AX; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AX; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."
You may also want to take advantage of the AX's ability to save multiple configurations.
The AX can store up to five different configuration profiles. You will need to use the AirPort Admin Utility, located in Applications/Utilities to create & save these profiles.
To create a new profile:
o Open AirPort Admin Utility, and select your AX from the list, and then, click Configure.
o Click the Profiles icon in the toolbar.
o Click Add to create a new profile; give it a name, and then, click OK.
o Set options, such as network name, passwords, Internet connection method, etc.
o When done setting the options, click Update.
To switch profiles:
o Open the AirPort Admin Utility, and select your AX from the list, and then, click Configure.
o Click the Profiles icon in the toolbar.
o Click on the desired profile, and then, click OK to apply the new profile and restart the AX.
Just remember to switch to the desired configuration profile before removing power from the AX.

Can't Get Airport Express To Work With ATT's Uverse

For years, AE worked just fine with my 2Wire portal streaming music to my stereo. Went to Uverse 2 months ago, and AE quit working. I am not using an Airport base station, just the Uverse modem and I need help getting it to work.
There is nothing in this forum when I search for uverse, so I post this in hope someone can help me.
I reset AE it and it finally appeared in Airport utility with a yellow light. I click configure and when I choose to join my current network, it sets up it's own Apple network, removing it from Airport utility and changing Airport status in Network to yellow.
No matter what I do or how I try, I just can't get AE to work with the stock 2Wire modem.
Has anyone been able to get AE to work with just the 2wire router & not have to buy an airport base station.
Any help is REALLY appreciated, as I wanna hear my Christmas music, and it's turning me into a Grinch!
Thanks!
Message was edited by: Chris Winkler1

+However, it asks for the security and all I see is WEP in the Home Network set up, I don't know if it's 40 or 128+
AT&T set this up, so only they can tell you for sure. My guess would be WEP 128 since this type of security is stronger than WEP 40.
+And it asks for a wireless password. I entered the one from the router & it did not work. Tried the Key and it did not work.+
This is the same wireless password that you would use if you were logging on to your wireless network with your computer. But, unless you first have the exact, correct security setting for your 2wire router, the password will not work.
+Has anyone out there successfully got their Airport Express to work with Uverse????+
I don't provide instructions to anyone on the forum unless I've first done it myself. I'm providing you with the same instructions that I used to help a neighbor with his 2wire Uverse setup last week. It works fine.
But, he called AT&T to ask them what security setting they used on his 2wire router. Otherwise, we would have had to try each possible setting to see if we could make it work.
AT&T also told him that his password should be 13 characters, all lower case letters with no spaces. That is what the neighbor said he used. I cannot confirm this as he did not share his password with me.
AT&T may have set up the password criteria differently on your router. You need to confirm with them on this.
+What password goes in the Base station tab, Key or Password?+
Any password you want. This is a separate password simply to be able to access the settings on the device in the future when you are using AirPort Utility. You could use your wireless network password if you want.
Please post back on your progress.

Airport Express Appears Connected, But No Music

I have the oldest version of Airport Express, and a 2009 vintage Macbook Pro with Yosemite recently installed, iTunes 12.0.0.140. Yosemite does not support the Airport Utility needed for the AE I have, but I was able to configure using Airport Utility 5.6.1 launcher from Corey Mahler. So, the light is green on the AE, and iTunes shows clean connection to the AE, but there is no sound. I have checked the connection from the AE to the receiver, and from receiver to speakers.
Prior to upgrading to Yosemite I was on Snow Leopard, the AE worked OK, except it tended to drop out and then only work intermittently the longer it was in use in any given session. But at least then I knew I had a connection. Now with Yosemite and latest iTunes I'm wondering whether something else is preventing the music from playing. Would think that iTunes would flag this if that were the case.
Any ideas?
Thanks in advance.

You are correct on all counts.
I have a fairly new Linksys 6200 main router which does provide dual band Wi-Fi.
Since last writing, I did follow your recommendation to purchase and download Wi-Fi Explorer. It gave me an excellent graphical view of the strengths of the various Wi-Fi networks, and I did confirm that my network was putting out the dual bands, that my extender was also putting out, etc. I could also walk around the house and see how the signals rose and fell, depending on location.
Signal seems to be strong enough in all areas that the airport express should work, however it only seems to work, and then just intermittently, when I have it close to the main router, where the signal strength according to Wi-Fi Explorer reads 84%. If I move my laptop to the AE's original location, the signal is about 68%, and is coming via the extender. Most of the neighbors' signals were below 50%, but there are a lot of them. Too bad the AE does not supper 5GHz bands because they seem wide open except for my router.
Not sure how the signal strength % relates to signal to noise ratio.
What I could also see is that the 2.4GHz band where most of the neighborhood networks were broadcasting. I tried to assign my main router to specific bands (only choice is within the 2.4GHz for the AE), instead of automatic, and sometimes it helped when the AE was close to the router, but it would still cut out.
So, when the AE is close to the router, I get some intermittent sound, but further away, nothing at all. So it appears that there is something either wrong with the AE or its just not getting the quality of signal it needs from the newer routers.
Our iPads, iphones, Apple TV seem to work fine - though the Apple TV occasionally pauses to re-load.
The variables over the last few months have been:
1. The newer Linksys main router, which replaced another older Linksys (both cases used default settings except for network access password).
2. A Linksys extender added recently so that my son could use his "smart" TV.
3. My upgrading from Snow Leopard to Yosemite two weeks ago (on 10.10.1 now).
Prior to these, the AE would sometimes go for hours without a problem, but then stop playing for seconds or minutes (green light on regardless). It was when I installed Yosemite that I lost even intermittent sound coming from the AE, in its original location.
I am tempted to try a newer AE to see whether access to the 5GHz band would solve the problem.
Thanks again.

Airport express not working with apple products

We have been trying to get airport express to work with a macbook pro, ipad2, iphone, laptop, htc wildfire - havent even tried the air music or printer yet!
We have a green light on the airport express which is connected to an ntl cable modem(virgin media network).
Currently the only thing that will connecy is the laptop and my htc phone. All the apple products will not connect?
We went to the apple store today and it worked grand when it was plugged in - the apple products all worked.
The network comes up on ipad2 but when you press connect it says 'unable to connect'
can anyone help us please?
thank you

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I have three printers up and running connected to an Air Port Express,
and since I upgraded to Lion I can't connect to any of them, so I continued using SL on this MBP17.
System Preferences does not show any of my printers.
I opened Air Port and it says I need to update.
When I click on the update button, it takes me to the App Store, but no Air Port Software — What gives?
Now having the same problems with Mountain Lion.
Hoped ML would fix the problem, but NO.
I find I have to save documents to a flash drive and go to my old PowerMac G4 to print.
Steve we miss you. Apple is going to crap without you.
Message was edited by: random47 to fix typos and add information.

Airport Express Not Working

Maybe someone can give me a hand. The airport express is working great for AirTunes but will not hookup to the internet. We've plugged in via ethernet wire and it works fine. We've also tried resetting the airport and unplugging it, resetting our computer. No dice. On the top of the computer screen the aiport indicator reads full internet perfectly but cannot connect. We're stumped.
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Airport express not working since today's itunes update

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Ray Dio wrote:
Since updating iTunes today, Airport Express not working.
try this:
go system preferences > network > airport > advanced > TCP/IP and set *configure IPv6* to off. click on apply.
now have iTunes connect to the remote speaker again.
JGG

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My airport express is working but my dsl doesn't work...why?

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