My airport express no longer works with my network

The airport utility does not recognize my airport express. It was suggested to download Airport utility 5.6.1 but that is no longer compatible with my OS X 10.7.4. Even my iphone sees it but then crashes when it trys to do something with it.

It's an easy mistake to make, but AirPort Utility 5.6.1 will only run on Snow Leopard and Leopard machines.
If you want to use the previous version of AirPort Utility, you need to download and install AirPort Utility 5.6 for Mac OS X Lion
It might be a good idea to perform a Factory Default Reset on the Express and then start over to reconfigure the device. To do this....
Power off the Express for a few minutes
Hold in the reset button first and keep holding it in for an additional 9-10 seconds as you simultaneously plug the Express back in to power
Release the reset button after the hold period and allow it 45 seconds or so to restart to a slow, blinking amber light
The Express provides a default wireless network with a name like Apple Network xxxxxx. Make sure that your computer is logged on to this network first....no password is required.....then open AirPort Utility and it will have a good chance to recognize the Express.

Similar Messages

  • Airport express won't work with Extend Network, only Create Network

    My Airport Express when it is setup to extend my network while plugged into Ethernet will Create a network under settings. If I change this to Extend A Network it doesn't work properly. It keeps kicking me on and off WiFi, but the former way works with no foreseen issues. What is going on? I can't extend my guest network with the first option, I don't believe.
    I have a 5th Generation AirPort Extreme and a 1st Gen AirPort Express.

    My Airport Express when it is setup to extend my network while plugged into Ethernet will Create a network under settings
    This is the correct setting to "extend" the network using an Ethernet connection. Technically, this is called a "roaming" network.
    If I change this to Extend A Network it doesn't work properly.
    This is because "Extend a wireless network" is used only when AirPort devices communicate with each other using wireless only......not Ethernet.
    It would help if Apple used settings like "Extend a network using Ethernet" and "Extend a network using wireless only".....but they don't.
    The AirPort Extreme will need to be configured as the main router if you want it to provide a Guest Network. It cannot do this if it is configured in Bridge Mode.

  • AirPort Express doesn't work with SB5100

    I'm helping a friend set up a new AirPort Express  MC414LL/A Model A1392 (802.11n) with her existing Motorola SB5100 DOCSIS 2.0 cable modem. I was able to setup the AirPort Express from her iPad with a network name and password. Also upgraded the firmware in the AirPort Express. However, the Airport Utility App on my iPad and iPhone connected to the AiPort Express, but showed no connection to the Internet. Furthermore, the PC that had been working fine when connected directly to the SB5100 could not make an Internet connection when connected to the AirPort Express.
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    It should work.
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    Connect the Express to your modem, leave them connected, and do not disconnect them from one another without powering down the modem again.
    Re-connect everything including power and let the devices complete their startup sequences. This usually takes a moment or two.
    If that does not result in success, "hard reset" the Extreme or Express according to the instructions below and start over from the beginning.
    If you still have trouble, contact AppleCare because you have done everything reasonable to get it to work.
    To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

  • Hi, The Airport Express does not work with iOS 7.0.4, I appreciate your help to resolve this event. Thank you,

    Hi, The Airport Express does not work with iOS 7.0.4, I appreciate your help to resolve this event. Thank you,

    Please locate the model number of the AirPort Express and post back that information.
    The model number is located on the side of the AirPort Express. It begins with an "A" followed by four numbers.
    We are not sure what you mean by "does not work".  Does this mean that the AirPort Express worked at one time and has just recently stopped working?
    Have you installed a newer operating system on your iOS device recently?
    Or, is this a new AirPort Express that you are trying to configure for the first time?
    If yes, what service will the AirPort Express perform on your network?
    Please remember that we cannot see your network, so we only know as much about your problem as you can tell us.

  • Airport Express doesn't work with Mountain Lion

    I installed Mountain Lion and now my airport express doesn't work as a way to play itunes through another set of speakers. 
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    Time Machine doesn't work either....
    I want my snow leopard back!!!
    Any insight????

    I understand that Airport Utility 5.6 must be used to configure it... but that being an older version... I can't install it with the new OS... RRRGGGGGHHHH Mountain Lion!!!  I'm not liking the switch at all.  I've spent more time fixing problems with this ... how can I go back???

  • AirPort Express won't work with 7.0.2

    Everything was fine til I bought a new Shuffle. It made me upgrade to 7.0.2, now my Airport Express won't work. I have firmware 6.2 and just uploaded all of the newest updates from apple.com for it (AX). The security is off on my network and the AX is connected with a green light. Still no option to choose my home stereo which is hooked up to the AX. HELP! I have spent all day trying to get this to work!!!!

    My Airport Express when it is setup to extend my network while plugged into Ethernet will Create a network under settings
    This is the correct setting to "extend" the network using an Ethernet connection. Technically, this is called a "roaming" network.
    If I change this to Extend A Network it doesn't work properly.
    This is because "Extend a wireless network" is used only when AirPort devices communicate with each other using wireless only......not Ethernet.
    It would help if Apple used settings like "Extend a network using Ethernet" and "Extend a network using wireless only".....but they don't.
    The AirPort Extreme will need to be configured as the main router if you want it to provide a Guest Network. It cannot do this if it is configured in Bridge Mode.

  • Need Help...my wireless airport express will not work with my update of snow leopard

    after installing snow leopard on my macbook pro my airport express will not work...or will connect only for a minute at a time.

    If you mean by "airport express" the square airport router you plug in and has a usb port then run the Airport Utility located in your Utilities folder to set it up again. If AU doesn't see it you may need to do a re-set of the AE.

  • Airport Express no longer recognized by my network.

    I added an Airport Express (in another room) to my functioning home WiFi (Air. Extreme) as attempt to increase signal elsewhere in my home. My computer did add it to the network for months but now does not recognize the Air. Express. Airport utility shows its image and says that it was previously part of the network and Should it be forgotten?
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    Please check the model number on the bottom of the AirPort Extreme and post back with that info.
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    If your AirPort Express is the older version that plugs directly into an AC socket, check the Model No on the side of the Express and post back with that information.
    In the meanime, you can click to "Forget" the AirPort Express in AirPort Utility.
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    The Express should now restart and stay solid amber for about 30-40 seconds, then begin to blink amber about once a second.
    Please confirm that you have been able to accomplish this "Hard Reset".

  • Remote speakers via Airport Express no longer working on one iTunes instance

    I have iTunes on my iPhone, Windows desktop, and Windows laptop. At one time they all connected to my Airport Express with remote speakers attached. At some point, after a version upgrade, my laptop no longer sees the remote speakers while the other devices work fine. I can connect to the Airport Express from the laptop, there is no connectivity issue. I can even use the Apple Utility to read/change the settings.
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    Hello Andrew,
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    You can find the full article here:
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    http://support.apple.com/kb/TS4215
    Thank you for using Apple Support Communities.
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  • Airport Express no longer works in "Enterprise Arrangement" Long

    This is going to be somewhat long, so bear with me as I will try to be as detailed and complete as possible. I just was hung up on by Apple Technical Support after Michael waited until 6:01pm PDT so I could not call back, so any help would be appreciated.
    I have three airport express base-stations that are arranged as follows:
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    2. Kitchen - extends the airport signal so that it covers the back yard and is connected to a USB printer.
    3. Den - extends the airport signal to cover the bedrooms and is connected to iTunes for the den stereo.
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    We spent the better part of ninety minutes resetting the problematic (Kitchen)base-station to no avail. Finally he offered the following solution: "if all you want is to use it as a print server, we can set it up on it's own network." I said that that was not what I wanted, but thought we could try it as a possible workaround solution. After a few minutes of tinkering he had me set up a new network that only served as a print server. No longer did I get the range-expansion of my previous arrangement, and I have to switch the entire network from the airport menu in order to print. I can no longer print and surf the net or print and listen to music. He felt that this was an acceptable solution and tried to tell me that he and I "agreed to disagree" about this being a solution.
    I explained to Michael that this was very "un-apple-like" in it's application and that there had to be something wrong with the base-station as it continues to "flash amber" rather than going to solid green. He reiterated his "agree to disagree" statement and said that my setup was too complicated for basic support. I offered to turn off the Den base-station to bring about an "acceptable level of support complexity." To this, Michael became very testy and proceeded to spend a minute or so explaining why I could not be helped and then hung up on me.
    After being disconnected at 6:01pm PDT I then unplugged the Den base-station and simplified the system to what apple will support and still the problem persists: the Kitchen base-station will not join an existing network and run the USB printer at the same time. It can do one or the other, but when setup to do both, it consistently "flashes amber" and is inaccessible to Airport Utility - attempts to connect to the Kitchen base station through Airport Utility are met with the Spinning Beach Ball of Death and eventually with an error message : Airport Utility is unable to recognize the network.
    I would appreciate any help or suggestions, but I'm afraid that I have an Airport Express paperweight.
    I'll try again with Apple in the morning, also, but would like to solve this tonight if possible.
    Thanks in advance,
    Field
    Powerbook G4   Mac OS X (10.4.7)   Airport Express 6.03

    I called AppleCare this morning and Sean helped me out in a huge way. In all of my attempts, I had not done a factory-default reset on the main base station and apparently some sort of endless loop had occurred between those two stations. Sean was very helpful and patient with me, but now the system is working as promised. Moral of this story is if a factory default rest doesn't help on the "problem" base station, try resetting all of the units.

  • Both my Airport Express have stopped working with OSX 10.7.5 Lion.

    I'm going off my head!  Both AE's 802.11n have stopped working, and no longer appear in the Airport Utility
    I installed the Airport Utility 5.6 but still no luck.  I reset the AE's with a 'hard reset' and also tried plugging in an Ethernet Cable, still no joy as both AE's have become 'invisible' to the config utility
    Running 10.7.5 (11G63)
    Anyone managed to get these re-appear?

    UPDATE
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    When the yellow flash starts, re-scan for 'other Airport Base Stations' using the grey button top right of the utility window.
    I configured one with an ethernet cable, and one over WiFi, both working and the whole job took maybe 10mins each
    I'm using old Airport Express devices 802.11n.
    Have not switched on the Time Machine yet - fingers crossed it does not all fall in a heap again !!!

  • New Airport Extreme and Older Airport Express No Longer Works

    I recently bought a new Airport Extreme base station.   Now the Airport Express that I've had for a number of years no longer works, flashing amber.  It shows up under the Wi-Fi icon in the menu bar, but when I try to follow Apple's instructions for configuring it, I get this message: 
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    I then tried downloading and installing Airport Utility 5.6 on my MacBook Pro (running OS X 10.7.4) and received this error message: "AirPort Utility can't be installed on this disk. The version of Mac OS X on this volume is not supported."
    I just tried this on my MacBook Pro running 10.7.4 and had no problems downloading and installing AirPort Utility 5.6 for Mac OS X Lion
    AirPort Utility 5.6.1 will not install on a Mac running Lion....only Snow Leopard or Leopard.
    Can you check again to make sure that you are trying to install 5.6 and not 5.6.1?

  • Airport Extreme no longer working with DSL

    I have a Westell B90 DSL modem connected via ethernet to my Airport Extreme (using DHCP) and the two have happily co-existed for four years. About two days ago, it stopped working. It seems the AE can't get an IP address from the modem. The modem still assigns an IP address and works when connected directly to my Macbook Pro (that's how I am connected now). I also have an Airport Express that I use for music and signal relay. I tried to use it as the base station - that also failed to get an IP address. Help!
    thanks

    Thanks. I was suspicious of Verizon, but I spent an hour on the phone with them yesterday and they swore it was not their fault. Anyway...
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  • Airport Express/AirTunes Not Working with New Verizon FIOS Connection

    I was just set up with the new Verizon FIOS high speed internet, and now my Airport Express/AirTunes will not connect to my remote speakers like it did previously. The option for them is still there on iTunes, however when I select them, I get the horizontal barber pole for a minute, then the speaker selction goes back to computer.
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    Still no luck. The green light is on for the AE.
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