My Airport Extreme 5th generation says it's not connected to the modem

My airport express died after 7 years. I upgraded to the Airport Extreme however when trying to configure it says I am not connected to the internet and that it can't find the DNS server. Any suggestions? I have Time Warner as my ISP.

Some cable modems store the identity (MAC address) of the computer/router attached to them and will work only with that one until they are reset (sometimes by powering them off and back on, sometimes by remote command from the cable provider). I have no clue whether yours would be one of them, but you might try the power cycle trick.
Another possibility is that your Extreme has not been configured properly to work with your modem. An example of a mismatch would be an Extreme trying to use DHCP to get an IP address from a modem not equipped to issue one.

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What/any new features in AirPort Extreme 5th Generation?

Apple Support has deleted tech specs for 2G & 4G AirPort Extremes, so it's difficult to compare those previous gens to the latest. Can anybody comment on what/any new features are in AirPort Extreme 5th Generation?

FCC filings indicate a more powerful signal coming out of it, and different radio positioning. Longer range, and probably more even distribution of signal.

Extend 5 GHZ network with airport extreme 5th generation

I'm having issues extending a 5 ghz network with an airport extreme 5th generation. Here is what I have -
1 brand new airport extreme (2013) in the basement connected to the cable modem. It nearly doubled the speed I was getting over the 5th gen.
I moved the 5th generation airport extreme up to the office on the first floor. Due to the construction of the house and a mess that previous owners made with the wiring, it's cheaper for me to have multiple devices extend the network to various parts of the house than it is to tear open the walls and try to fix the coax issue. I have a 4th gen and a 2nd gen, as well as a few airport express models. So, the 4th gen extends the 5 ghz network without a problem. I use the 2nd gen to provide 802.11g (2.4 ghz) to some older devices that can't handle 802.11n. Both work fine. When I moved the 5th gen upstairs to extend the 5ghz network in the office it won't do it.
I did a factory reset on it, Set it up with a new device name, and set it to extend the 2.4 ghz network, and it works without a problem. If I change it to extend the 5 ghz network, it restarts and then flashes amber. The airport utility can no longer see it and I have to do a factory rest in order to get it working again. I downgraded the firmware, but that made no difference.
Any idea why the 4th gen works for this, but the 5th gen fails ?

At times, a Hard Reset will not completely clear all of the old settings when you reset the device, and as a result, you do not start from a true factory default.
If you have not already done so, try a Factory Default Reset this way.....
Power off the AirPort Extreme
Wait a few minutes
Hold in the reset button first, and keep holding it for 9-10 seconds while you simultaneously plug the power back into the AirPort Extreme
Release the reset button after the hold period, and allow a full minute for the AirPort to restart
Not sure what else to suggest, other than taking the device to an Apple Store.....if you have one near you....to let them take a look.

AirPort Extreme 5th generation on Windows 7

I’m trying to install an AirPort Extreme 5th generation on Windows 7. The AirPort Utility installation software is asking for: 1) Router Address Number and 2) DNS Server number.
Where I find this information? (I have a broadband internet service).
Thanks in advance for your help.

You can run the AirPort Extreme in router mode, but you will have a Double NAT issue to deal with, which will slow down the connection on the AirPort and possibly introduce other issues as well. An online gaming console will not work with this type of setup for example.
Since the AirPort will be on a separate subnet than the Uverse, devices that are connected to the AirPort will not be able to "see" other devices that are connected to the Uverse network.
That may be a "plus", or a big "minus", depending on your requirements. For example, any devices on the AirPort network would not be able to print to a device on the Uverse network.
Unless you really do want two separate wireless networks both sharing the same Internet connection, and you want to deal with the Double NAT issue, life would be a lot simpler if the AirPort were configured to operate in Bridge Mode.
The AirPort will allow you to set up a wireless network in Bridge Mode, if that is what you are after.
Your call.

HT201263 My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!

My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

I can not update my phone because itunes says i am not connected to the internet, but i am connected

I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.

Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !!

Adobe creative cloud say i'm not connected to the internet, but I am

adobe creative cloud says i'm not connected to the internet, but I am

If you statee more aout your set up about your relation to the Cloud a l9ittle of the history something to go on right now tht is believe it or not ptretty vague.
i do not relly particfipate in the forum but I doubt that the other users will have an easytime helping you without more informtion.
Offhand I wouuld say it was a permissions issue fwiw.

My Ipad 2 says its connected to my wifi but when i try to go ontofacebook it says I cannot connect and when i try on safari it says I am not connected to the internet. Yet on settings it says I am. Any help?

I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.

I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.

I downloaded Pandora to my iPOD and then my wifi quit and had to be restored and now i can't open Pandora. It says it is not connected to the internet.

I downloaded Pandora to my iPOD and then my wifi quit and i had to restart it and now Pandora says it is not connected to the internet. How do I get it reconnected?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then back on the router
- Reset Network Settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

When I try to upgrade to version 4 on my i pod when synced it says i am not connected to the internet yet I am any ideas pleaseas

Can anyone help I cannot upgrade my I pod touch from version 3 as when i try on the update available prompt box
it says i am not connected to the internet yet i am???

Try disabling any firewall or anti-virus software you may be running on your PC when you attempt to do this.

TS1441 when i put an album on itunes it will not go onto my ipod,it ipod is corrupted .when i try to restore my ipod it says i am not connected to the internet

if i put an album on my computer it will not transfer to my i pod it says my ipod is corrupted.if i try to RESTORE it says i am not connected to the internet when i am please help.

What is the error message you receive when you try to restore the iPod?
B-rock

TS1814 I have a 4th gen. IPod Touch with IOS4 and i want to update it, but when I hit the Update button its says "contacting the IPod software server" and then after about 5 seconds it says "ITunes could not connect to the IPod software servers". Please h

I have a 4th gen. Itouch wiht IOS4 and i want to update it, but when i click the update button in ITunes it says "contacting IPod software server" and it looks like it is loading. However, after about 5 seconds it stops and says "ITunes could not connect to the IPod software server". I found the apple webpage that is supposed to help me, but when i went to the LAN settings in the control panel i found that 'Automatically detect settings" was already checked. I do not know what to do, Please help.

If yo mean the iPod will not connect to your wifi network:
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out.

hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..

Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please!

does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please! thanx

Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
B-rock

When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net. I get error 651. I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up. I would like a work around.

My Airport Extreme 5th generation says it's not connected to the modem

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