My Airport Extreme and iMac appear to have the same IP address as a result of installing a new ATT modem via direct ethernet connection. How can I reset the Airport IP without disturbing the iMac setting if the iMac can't reach the Airport?

My provider's (ATT) modem recently went bad and though I usually use an Airport Extreme connection to the modem I had to start up their new modem via a direct ethernet connection from my computer to the modem. In trying to restart my Airport to modem via ethernet connection I was told that my computer IP and Airport ID are the same and so now my computer will not connect to the Airport. How can I best get out of this situation?

Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

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Airport admin can see Base Station, but only via direct ethernet connection

After resetting my snow (dual ethernet) base station, everything went well with the Airport Admin Utility reconfiguration. But after unplugging the ethernet cable between my computer and the base station, I'm not able to detect the base station wirelessly. Searching for "other" networks won't work. I've tried changing passwords, base station names, location names, network names, using the hex password. I hope I'm missing something obvious. Thanks in advance for any help!

Yes, the wireless network name (currently Apple Network xxxxxx), does not appear in the list. My iBook and Snow Leopard iMac cannot detect it, nor can two iPod Touches in the house. Nor can our Wii. All of which used to before all this. All these are able to detect other networks -- basically, all of my neighbors and then some that come and go.
I have not tried bringing the base station to another building. That’s a good idea.
I have tried http://support.apple.com/kb/TA20683 and kept getting stuck at the configuration stage -- where it seems to reset the ABS, but after which the ABS does not appear in the Admin Utility window. Finally, after many, many attempts at a hard reset, I’m almost positive the whole config & software upload took. My only evidence is that with the ABS still connected to my iBook (OS X 14.11 running Admin Utility 4.25) I can finally double click on “Base Station” and see lots of setting options, the correct Apple Airport ID, etc. In other words, as you guessed, I can see “(and, presumably, change) the wireless network name in the AirPort tab of AirPort Admin Utility (the default is something like "Apple Network xxxxxx") when connected via Ethernet.”
What led to this? It all started when I was trying to get our Wii on to our wireless network. But the Wii wouldn’t log on. It gets foggy after that (I’ve tried so many things, I’ve lost track of the initial steps creating the problem). I might have tried changing channels or something from my Snow Leopard computer, having forgotten that my Snow Leopard computer can’t administer my dual ethernet ABS. It’s possible it really started with turning on and off my DSL modem, which forced me to reset my DSL password with ATT.
Come to think of it, that might have been how this all started. After turning my DSL modem on again, ATT wanted me to download special software for me to reset my password. That wasn’t working (whatever it was would never load. But, I found a way to do it online. Otherwise, my browser kept spitting me back to ATTs password creation page.) By the time I went to my iBook to get into my ABS, remembering that was how I needed to tinker with it, to get back to the original Wii issue, I had lost all connections to my ABS.
Until now, where I can at least see the ABS again in the Airport Admin Utility -- via ethernet connection only.

Does the Airport Extreme support HP cp1025? There are two versions of the printer the cp1025 and cp1025nw. I have the cp1025, and can't set it up. Is there a list of AE/bonjour supported printers?

Does the Airport Extreme support HP cp1025? There are two versions of the printer the cp1025 and cp1025nw. I have the cp1025, and can't set it up.
Is there a list of AE/bonjour supported printers?

Bonjour is a transport protocol. It also provides a means of advertising a printer on a network.
Any list that shows printers that support Bonjour is generally an indication that the printer itself supports this protocol, meaning that when it is connected to the network, you can see it in your default Add Printer browser. In the case of the Airport, it also supports the Bonjour protocol and will advertise any printer that is connected to its USB port. The printer itself does not have to support Bonjour. The Airport performs this function. And like many lists, they are not kept up to date because each vendor releases several new models every quarter or half year.
There are definitely printers that don't work when connected to the USB port of the Airport. And this is more that the printer driver does not support this type of connection, mainly due to the port not supporting bidirectional communications which some printer drivers require. The Canon UFR2 and CAPT drivers are a good example of this limitation. But this is only the Mac drivers. The Windows equivalent drivers work fine when the printer is connected to the USB port.
So with you having an issue with the Windows drivers then I don't think it is a case of them not supporting Bonjour but more to do with some other component not functioning when the printer is shared by the Airport. The error message appears to have more to do with local user rights which is probably driver related. I've seen some printers that you cannot use the Windows Add Printer wizard to add them. Instead you have to use the vendors utility because of some proprietary protocol being used. Maybe this is one of those?
Now that you seen how it should work based on when you used the C3188, if you still get that error message at point 6 of adding the C1025 then it would suggest a driver compatibility issue with the Airport - which is not necessarily a Bonjour compatibility issue. So unless there was another model of HP printer driver that you could use to this C1025 and that was also compatible with the USB port of the Airport Extreme, then I would suggest your best action is to replace the printer with a model that does work. Maybe even one that has builtin wireless so you don't have to use the USB port of the Airport.

My iMac suddenly has a USB problem. I can connect to drives and printers. I am able to pul info off from drives. When I try to send info to a drive or printer, the connection is lost. All USB ports appear to have the same problem. Can anyone help?

My iMac suddenly has a USB problem. I can connect to drives and printers. I am able to pul info off from drives. When I try to send info to a drive or printer, the connection is lost. All USB ports appear to have the same problem. Can anyone help?

Please do 2-3 SMC and PRAM resets back to back and retest. Also use new cables, they can go bad.
Intel iMac SMC and PRAM resets

I have an airport extreme and express, if I use the extreme as a base station connected to my old router can I use the express to extend the signal while also creating a new network that only I can use?

I have an airport extreme and express, if I use the extreme as a base station connected to my old router can I use the express to extend the signal while also creating a new network that only I can use? Essentially having two wifi connection off the same network? If so how do I set this up?

Extending using a wireless connection always results in a performance compromise.
If the Express is going to extend using a wireless connection, then the Express will need to be located about half way between the AirPort Extreme and the general area where you need more wireless coverage. The more that you have line-of-sight between the Extreme and Express, the better the network will operate.
Remember......the Express can only "extend" the quality and signal speed that it receives, so it needs to be located where it can get a very good signal from the Extreme. Although Apple cleverly uses the term "extend", a more accurate term for the Express would be "repeater".
If the Express will extend by connecting to the Extreme using a permanent, wired Ethernet cable connection......highly recommended for best performance.....then the Express can be located exactly where you need more wireless coverage. There is no signal loss at all through the Ethernet cable, so the Express gets a full speed signal no matter where it might be located.
Post back to let us know which way to you want to go.

HT4009 I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck.

After loading the latest Aperture 3 update, aperture will not load and it appears to have corrupted 10.6. 10.6.7 now appears to be missing from the computer and my administrator status has changed to standard.

After loading the latest Aperture 3 update, aperture will not load and it appears to have corrupted 10.6.7. and now appears to be missing from the computer and my administrator status has changed to standard. Update Software says I need to do update to 10.6.7 which I can't do because administrator privileges are gone. I didn't back-up with Time Machine ,BAD, but I have all files backed-up on another hard drive. Should I just reformat and start over? Any ideas or help would be appreciated.

PROBLEM SOLVED! For me at least!
Apple Support gave me the clue - I had run Migration Assistant, and it had obligingly replaced a system file (/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager) with the equivalent from my old system.
I reinstalled 10.6.7 using the DVD supplied and all is well.
The moral is - don't use Migration Assistant.
Along the way Apple Support provided me with a link to download Combo update 10.6.7: this could not be installed on my iMac.
Hope this helps.

I just bought an AirPort express. Currently I have a qwest wired router plugged into the back of my computer via an ethernet cable. Can I just unplug the ethernet cable and plug it into the AirPort express, then use the setup utility?

I just bought an AirPort express. Currently I have a qwest wired router plugged into the back of my computer via an ethernet cable. Can I just unplug the ethernet cable and plug it into the AirPort express, then use the setup utility? Most of the discussions involve an existing wireless network. I don't have one.

Correct. That's the way to set up the AirPort Express. After connecting your AirPort Express to the router, open AirPort Utility (in /Applications/Utilities) and follow the steps

Hi i am working on my web site and it appears to have blocked the ip from my server i can't open my web sites and i cant open the server home page but can do this on my iPhone i have trend micro running on 2 other desk tops all from the same router please

Hi i am working on my web site and it appears to have blocked the ip from my server i can't open my web sites and i cant open the server home page but can do this on my iPhone i have trend micro running on 2 other desk tops all from the same router please help maybe its a firewall? Cheers Dave

All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

HT5446 if i order a new imac with 1tb flash is that pcie based to where i could add a 3.5 ssd and does it still have the bracket and sata cable to add one in it

if i order a new imac with 1tb flash is that pcie based to where i could add a 3.5 ssd and does it still have the bracket and sata cable to add one in it

Be advices that the newest iMac's are basically SEALED Units and taking it apart in any way, other than removing the Memory slot cover to add more RAM (That is on the 27" model. The 21.5" is completely sealed), will void the warranty on it.
Not only that but the screen is Glued to the aluminum casing and if you do pry it off with damaging it you'll need new adhesive strips to remount it.
Not worth the efford or the cost when you can buy mat any other brand computer for less money and do all the upgrading you would ever want without ever voiding the warranty or breaking something in the process.

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

Call Apple with the Serial and they will send you the ones that came with the Mac. Or search the Net.

I have the iPhone and my own Apple ID. I would like the iPad to have my husbands Apple ID so we are able to communicate with each other (he is deaf). How can FaceTime and iMessage be set up to do this?

I have the iPhone and my own Apple ID. I would like the iPad to have my husbands Apple ID so we are able to communicate with each other (he is deaf). How can FaceTime and iMessage be set up to do this?

Log into each device with your own Apple ID's in Settings > iCloud.
Then, so you can share preiously purchased apps, log into both devices using the Apple ID used to make those purchases, but ONLY in Settings > iTunes and Apps Stores.
Verify that each device uses your own Apple IDs in Settings > Facetime and Settings > Messages.

I am using xp and I don't have the wpa2 personnel option to set it up.

I have a wrt54g3g. I have it set up using security wpa2 personnel with aes. I have the password set and eveything. I can't get my lap top set up to connect. I am using xp and I don't have the wpa2 personnel option to set it up. I need some help on this? Thanks
Message Edited by ewoolwine on 04-06-200702:46 PM

Make sure you have Windows XP service pack 2 (SP2) installed.
Also, WPA2 is the same as WPA with AES.
Hope this helps.
Message Edited by toomanydonuts on 04-07-200702:50 AM

I have a new Airport Extreme and an old airport express. I am getting an amber light on the new Extreme and a green light on the Express. I have internet no problem but the status light is blinking amber

I have a new Airport Extreme and and old airport express. I am getting an amber status light on the Extreme and a green light on the Express. The Extreme is blinking amber all the time.
I have internet and everything seems to be working.
I have reset and pulled the power cord on both the extreme and the internet block
How do I make it Green?

If things seem to be working OK, but the amber light is flashing......the AirPort Extreme has a message for you. To see what that might be......
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon
Click on the amber dot in the small window
It might be a message that a firmware update is available for your AirPort Extreme.

My Airport Extreme and iMac appear to have the same IP address as a result of installing a new ATT modem via direct ethernet connection. How can I reset the Airport IP without disturbing the iMac setting if the iMac can't reach the Airport?

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