My airport extreme keeps disconnecting

My airport extreme keeps disconnecting from internet. This never occurred before I changed my router to the new extreme. It seems to be a piece of ****. I Tried all the solutions posted in the forum for no avail. I'running Mavericks in an iMac 2008. Anyone found a solution ?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.

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Airport extreme keep disconnecting

I set up my airport extreme, it works fine until my computer has been idle for a while then it disconnects. I have to run the airport utility to restart it. Any suggestions on how to keep it on all the time

Strange how these things always happen after a power failure.. it is so common though..
Good you did full reset.. did you actually factory reset the AE.. I would do that.. !! Not just hard reset.
I would also use 7.6.1 firmware in preference to latest greatest 7.6.3.. especially as your AE is 2 generations back now. So I would downgrade.. even to 7.5.2 which IMHO works better.. at least my experience on Time Capsule certainly suggests it does. Then do factory reset.
A further step if the above does not help is to fix the speed of the wan port.
You will need to use v5 utility.. if you only have v6 we have work around to load v5 into later lion or ML OS.
Set the speed of the WAN port of the AE to 100mbit full duplex.. and even if that still gives trouble to half-duplex.
An ethernet cable swap might also be worth it.. plenty of cheap patch cables go bad.

My New Airport Extreme keeps disconnecting from Xbox Live, Why??

I have just lately updated my wireless router to the New Airport Extreme and it has worked great for all be one of my systems. For some reason my Xbox360(1st gen) keeps disconnecting me from Xbox Live everytime i log-in.
I'm not sure what the problem is, but what I do know is that I didn't have this problem with my old Netgear router. And No I can't change back to my old router im just hoping that these an easy fix for this problem??
Thank you!!

Hey,
I'm using an Airport Express with my xbox and having the same problem. using the xbox 360 slim, 4GB with wifi. All my other devices are totally fine.
How did you solve the issue ?
pm me at [email protected] if you like. Thanks !

My new AirPort Extreme keeps shutting down and kicking my ipad and iPhoto off while sometimes showing a good connection in utilities but utilities showing no connection.

My new AirPort Extreme keeps shutting down. The status light is off. If I unplug and re-plug it comes back on and reconnects. Also, it disconnects my iPad and iPhone even though the status light is green. I go to airport utilities and the internet dot is amber and the base station is green. I check wireless clients and both iPad and iPhone show excellent connection but are not connected. If I disconnect and re-connect it restores connection. My old AirPort Extreme never had this problem. I read a couple of comments from owners with similar problems and you pushed it off on the iMac or other things. I hope you have an answer for me!

If it has power, an Extreme's status light should never be off.
Try another power outlet. If it still doesn't work, return or exchange it for a new one.

How to deactivate a shared Hard drive on Airport Extreme - keeps sleeping

was curious if anyone one knows how to temporally deactivate a shared Hard drive on Airport Extreme - keeps sleeping every 30mins and have to wait 12 second for the drive to spin up and wait for the beach ball to stop spinning. Getting really aggravating.... Thanks

The external harddrive is NTFS format and someone from apple told me that it would have to be reformatted to be seen by the Extreme -- Needless to say with 33% of the hard drive filled, I do NOT want to reformat.
Unfortunately, HDDs attached to the USB port of the AirPort Extreme, cannot be recognized by the AirPort if formatted in NTFS. If you do not wish to reformat this drive, you will either have to use a different drive or connect this drive to a Windows PC for sharing on the network.
The AirPort can only share drives formatted in HFS+ or FAT32.

Why does my AirPort Extreme keep shutting off?

My AirPort Extreme keeps shutting off randomly can any one help?
-thanks

More experience leads me to believe the problem is with the new iMac. If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night. That's the first time that has happened since I got the new iMac. Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date. Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does. Darn.

My NEW Airport Extreme keeps shutting down.

My NEW Airport Extreme keeps shutting down at random intervals. No power light, not amber, green or flashing. I had to reset it four time this morning in a 10 minute span this morning. I have plugged it into the wall socket directly and now in a surge protector but still having issues. At time it just shuts down while being online. This Airport Extreme is not even three weeks home from being bought at an Apple store.

Take the defective AirPort Extreme back to the Apple Store and exchange it for another device.

Airport Extreme keeps loosing signal

I'm pretty sure there's a couple of postings about my situation.
I have the airport extreme (white cone) connected to my Mac Mini and Macbook. I recently upgraded to the lasted updates. I noticed that my macbook keeps on loosing the signal and it wont recognized the airport extreme. After a while, it will recognize the signal and then loose it again. I have reset my airport by pressing the reset on the back of the airport extreme. I heard that i can downgrade on the airport and firmware..can you guys advice on what to do about my situation? thank you.

Change the DHCP-Lease-Time, that should help you...

Airport extreme keeps dropping connection and its driving me crazy

Alright so I have an airport extreme, and I have been having these "dropping out" problems for a long time now. For about 20 seconds, the internet signal is at maximum strength, then for some reason just completely drops for a few seconds then comes back. So basically if I am doing anything like playing a game online or talking on aim it just drops out for a few seconds then comes back. It's driving me mental.
The airport is not far at all from my computer, and we do have 2.4ghz phones, but over at my other house, we have a linksis wireless setup, and my computer is much farther away and there are also 2.4ghz phones there, and it doesn't drop out at all.
I have tried hard resets, changing the airport channel it's on, downgrading to previous airport versions... I know it's not my computer because it does it with both our macs in the house.
If someone can help me fix this it would be very greatly appreciated.
Message was edited by: Sean4258

SOMEONE FROM APPLE PLEASE HELP US!
Well I've got the same issues with an n (WDS Main), two extremes (1 WDS Relay and 1 WDS Remote) and 1 express (WDS Remote). The n keeps logging this (the MAC is of the WDS Relay extreme):
Nov 02 20:27:14 Severity:5 Deauthenticating with station 00:11:24:9d:74:91 (reserved 2).
and the WDS Relay keeps logging this (the MAC is of the WDS Main n):
Nov 02 21:01:06 Severity:5 Deauthenticated with station 00:11:24:23:15:d4 (authentication invalidated).
This seems to have begun with a firmware update of the n (7.2.1) and now the n constantly goes from a green status icon in AirPort Utility to an orange one and reports a WDS Error about not finding any other WDS units. Then it switches back to green. At the same time all the base stations disappear from the AirPort Utility and then come back after turning the AirPort on and off on my powerbook menu bar. Cycling the AirPort from the munu bar also restores lost internet connectivity. The actual network connectivity via the WDS network seems to stay up because I have a VOIP box attached to the WDS Remote extreme and don't loose phone service. While I'd like to get the issues reported by the n and the extremes solved at this point I'd settle for finding a way to not loose network connectivity (not the actual AirPort connection) from my PowerBook every 4 or 5 minutes. The syslog on the PowerBook shows:
Nov 3 20:39:59 MacDaddy lookupd[4076]: lookupd (version 369.5) starting - Sat Nov 3 20:39:59 2007
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy lookupd[4077]: lookupd (version 369.5) starting - Sat Nov 3 20:39:59 2007
Nov 3 20:40:01 MacDaddy mDNSResponder: Repeated transitions for interface en1 (FE80:0000:0000:0000:020D:93FF:FE84:E333); delaying packets by 5 seconds
Nov 3 20:40:04 MacDaddy launchd: Server 4f23 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4077]: exited abnormally: Hangup
Nov 3 20:40:04 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 20:40:04 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:40:04 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:40:04 MacDaddy lookupd[4078]: lookupd (version 369.5) starting - Sat Nov 3 20:40:04 2007
Nov 3 20:40:04 MacDaddy configd[44]: AppleTalk startup complete
Nov 3 20:40:47 MacDaddy kernel[0]: in_delmulti - ignorning invalid inm (0x656e0018)
Nov 3 20:40:47 MacDaddy natd[4080]: failed to write packet back (Can't assign requested address)
Nov 3 20:40:47 MacDaddy launchd: Server 4f27 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4078]: exited abnormally: Hangup
Nov 3 20:40:47 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 20:40:47 MacDaddy lookupd[4089]: lookupd (version 369.5) starting - Sat Nov 3 20:40:47 2007
Nov 3 20:40:47 MacDaddy natd[4080]: failed to write packet back (Can't assign requested address)
Nov 3 20:41:00 MacDaddy bootpd[276]: server name MacDaddy.local
Nov 3 20:41:00 MacDaddy bootpd[276]: interface en0: ip 192.168.2.1 mask 255.255.255.0
Nov 3 20:41:00 MacDaddy bootpd[276]: interface en1: ip 192.168.69.73 mask 255.255.255.0
Nov 3 20:41:00 MacDaddy bootpd[276]: dhcp: re-reading lease list
Nov 3 21:05:47 MacDaddy kernel[0]: AirPort: Link Active: "tom" - 001124068b49 - chan 8
Nov 3 21:12:40 MacDaddy kernel[0]: AirPort: Link DOWN (Client disAssoc 0)
Nov 3 21:12:40 MacDaddy configd[44]: AppleTalk shutdown
Nov 3 21:12:40 MacDaddy configd[44]: AppleTalk shutdown complete
Nov 3 21:12:40 MacDaddy launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4089]: exited abnormally: Hangup
Nov 3 21:12:40 MacDaddy lookupd[4204]: lookupd (version 369.5) starting - Sat Nov 3 21:12:40 2007
Nov 3 21:12:40 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 21:12:40 MacDaddy launchd: Server 31ef in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4204]: exited abnormally: Hangup
Nov 3 21:12:40 MacDaddy lookupd[4205]: lookupd (version 369.5) starting - Sat Nov 3 21:12:40 2007
Nov 3 21:12:43 MacDaddy kernel[0]: AirPort: Link Active: "tom" - 001124068b49 - chan 8
Nov 3 21:12:43 MacDaddy configd[44]: AppleTalk startup
Nov 3 21:12:46 MacDaddy launchd: Server 31f3 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4205]: exited abnormally: Hangup
Nov 3 21:12:46 MacDaddy lookupd[4209]: lookupd (version 369.5) starting - Sat Nov 3 21:12:46 2007
Nov 3 21:12:46 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 21:12:46 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 21:12:46 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 21:12:46 MacDaddy launchd: Server 31f7 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4209]: exited abnormally: Hangup
Nov 3 21:12:46 MacDaddy lookupd[4211]: lookupd (version 369.5) starting - Sat Nov 3 21:12:46 2007
Nov 3 21:12:48 MacDaddy configd[44]: AppleTalk startup complete
Nov 3 21:14:48 MacDaddy bootpd[276]: server name MacDaddy.local
Nov 3 21:14:48 MacDaddy bootpd[276]: interface en0: ip 192.168.2.1 mask 255.255.255.0
Nov 3 21:14:48 MacDaddy bootpd[276]: interface en1: ip 192.168.69.73 mask 255.255.255.0
Nov 3 21:14:48 MacDaddy bootpd[276]: dhcp: re-reading lease list

Vonage & Airport Extreme & keeping time on the phone

I can not get my phone to keep the correct CST time while using Vonage with the Airport Extreme. I think it has something to do with the Airport Extreme setting as Vonage has the correct setting. Has anyone had this problem? Have you figured out how to fix it?
MacBook Pro Mac OS X (10.4.8) airport extreme / vonage / keeping time on the phone

Thank you for your prompt response. I have actually figured it out. I will post my solution here in case others that are reading this have a similar issue. Here are the steps I took:
Open airport utility. (Applications-utilities-airport utility).
Selected the Airport Extreme on left column, then clicked on the manual set up button on the left button. This beings up a few options on the top of the box. Airport should be selected. In the inner box there are fiver buttons, selecting wireless brings up a list of options, radio channel has two options from the drop down menu, select manual. This brings up an edit button. Going into this option submenu provides the opportunity to have a 5GHz freq network on a specific channel.
I have been running a few tests on my network to check performance. I have a movie running on my AppleTV. On My MBA I tried a bunch of stuff to tax the network. I let the MBA sync with mobile Me. In the meantime I played a quicktime movie trailer in HD (in loop mode), downloaded an HD trailer (over 100mb), and surfed the net. So far, the MBA has been cruising at a cool 140 degrees, no stalling.
Note: Before running the tests, I made sure I selected the network I created with the 5GHz freq in title in parenthesis.

HT1515 My Airport Extreme keeps flashing amber. I have powered it down and hard reset it several times. Airport Utility on either of my MacBooks and any of my iPads cannot find it.

My iTunes library is on a HDD attached to the USB port of the Airport Extreme. We tend to run iTunes on my wife's MacBook and use Remote on our iPads to play music and interrogate the library. Ther connection from the MacBook regularly drops and iTunes defaults to the MacBook HD location for the library. When connection is restored, it therefore requires a rebuild/reload of the library, which can take some time, as it is over 70Gb. This time connection has been lost, the Airport Extreme is flashing amber and none of the Airport Utility programs on either of our MacBooks or iPads can see it. Can anyone advise as to how I get access to my iTunes library?

Since I can't seem to reset it here with the computer I have, can I take it to the apple store to reset it, and then bring it home to use it?
The old Express must be able to "see" your wireless network to "join" it, so unless you take your main wireless router with you to the Apple store along with the Express, things won't work.
The Apple Store might have a Mac running Leopard or Snow Leopard....but I would make an appointment first before I hauled everything down to the store.
Things would be much easier if you could invite a friend over to your house who might have a Mac using Leopard, or Snow Leopard, or a PC.
It would only take 5-10 minutes to get the Express configured.
Or, should I jsut buy a new one? And, if I am buying a new one to stream music, shouldn't I just go ahead and get apple tv (I think the price is very similar)?
Sorry, I can't tell you what is best for you. Talk the folks at the Apple Store to get some opinions.
If it were me, I would get a new Express. Careful on the AppleTV as it only has a digital audio output..... that may or may not work with your existing equipment.
http://www.apple.com/appletv/specs/

Airport Extreme keep disappearing from airport utility

Hello,
I have purchased recently an Airport Extreme and set it up as such:
- wired connection to my ADSL modem
- connected a 1TB drive by USB to the airport extreme
On top of this, I have an airport express that I use exclusively for itunes streaming to my stereo
Devices connecting to the Airport extreme are:
- one Windows XP PC (wired)
- iPhone, Ipad, Macbook Pro, all wireless
All firmware and airport utility versions are up to date.
First it works. All is connected, green lights, extreme and express detected by utility, USB drive visible everywhere. Then after a few hours, the following happens:
- extreme and express are not visible by utility on mac book pro (but still detected by utility on iPhone!)
- cannot stream music to express
- USB drive no longer visible from my Macbook pro
- shared itunes library no longer available
- green lights still on
- internet still on
The only way to fix it is to reboot the extreme.
Any ideas ?

I'm sorry to say that I've had this exact same problem. It's very frustrating because I lose the ability to stream to appletv and also to use wireless printing... the two main reasons I bought an Airport Extreme and got rid of my old router.
I will continue to have connectivity to the WAN but the airport utility on my MBP can't see any available airport devices. I thought it might be an issue with my OS, so I upgraded to Lion, but no change...
I've spent time searching the forums without success. I've also posted it to twitter. Hopefully, someone can help us? I'm wondering if the router hardware is bad or if it's a wireless driver issue with my MBP.

Airport Extreme keeps dropping the connection

Hi,
I have this model:
http://www.apple.com/airportextreme/
It is connected to the main router which is for TalkTalk, router is just a standard Broadband Wireless N ADSl2+ Router.
My settings in my AE are:
Internet
Connect Using: DHCP
IPv4 Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Router Address: 192.168.1.1
(nothing else is filled in)
Internet Options
Configure IPv6: Link-local only
Wireless
Network Mode: Create a wireless network
Wireless Security: WPA2 Personal
Wireless Options
5ghz network name - ticked
Radio Mode: 802.11a/n - 802.11b/g
2.4ghz Channel: 1
5ghz Channel: 40
Network
Router Mode: Off (Bridge Mode)
Is there anything else I can do? Can I give you some more information?

Overall the settings look good, except for the 2.4 GHz wireless channel in use.
When you say that the connection is being dropped, is this a wired connection to one of the LAN <-> ports on the AirPort Extreme......or.......are you talking about wireless connections to the AirPort Extreme?
If wireless, have you connected a laptop or desktop directly to one of the LAN ports on the AirPort as a test to see if drops occur with that type of connection?
Regarding wireless channels......
Channel 1 is the most crowded channel in the world, since most routers default to that setting. If you have other wireless networks around you, they are likely interfering with your wireless network, causing disruptions.
Try a higher setting like Channel 11, or 13 if it is available in your area. Then work down a channel at a time to see if you can find a good one to use.

Attached hard drive on Airport Extreme frequently disconnects

Google search shows people downgrading firmware to 7.4. My firm ware is 7.6.1.
I am using this disk with both 10.6.8 imac and 10.7.1 mba for time machine backup
What is the proper solution?
(Only after I bought this Airport Extreme to use a time machine for two macs, I read an apple official page that usb attached drives are not supported for time machine. Can anyone confirm that Time capsule are indeed working flawlessly when used as such? I failed to see the difference in time capsule and Airport Extreme with usb drive attached)

I have a 20" Intel OS 10.5.6,DSL modem,Airport Extreme Base,LaCie 500GB USB HD. I made 4 partitions 3 mac HFS, 1FAT32 since I used boot camp to install my old Win XP. With the HD connected to the Mac, all is well and even backed up 1056 using Superduper.
With the HD connected to the AEBs,airport utility-manual-disks (in the disks window the HD and all partitions are there)-file sharing- secured shared disks with APE PW. That said, still nothing on the desktop.

Airport Extreme keeps dropping connection

Hello
I have an Airport Extreme (4 years old) - never had any issues with connection or signal. I am on Comcast, and have ATV, 2 iphones, iMac all wireless. Many times I can see the wireless system, but it won't give me webpages. Also, on my iMAC, it trys to get to Yahoo or Apple site and just spins (does not say connection lost). Airport extreme is always solid green
If I disonnect the Airport extreme, and plug back in, goes, yellow, flashes and then solid green. From here, internet works. Any idea why this happens? Been happening on and off for the past 2 months, maybe 1/week.
Thanks

Hello
I have an Airport Extreme (4 years old) - never had any issues with connection or signal. I am on Comcast, and have ATV, 2 iphones, iMac all wireless. Many times I can see the wireless system, but it won't give me webpages. Also, on my iMAC, it trys to get to Yahoo or Apple site and just spins (does not say connection lost). Airport extreme is always solid green
If I disonnect the Airport extreme, and plug back in, goes, yellow, flashes and then solid green. From here, internet works. Any idea why this happens? Been happening on and off for the past 2 months, maybe 1/week.
Thanks

My airport extreme keeps disconnecting

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